Panasonic CF-19 series appendix Hardware Diagnostics, Regarding the PC-Diagnostic Utility

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Hardware Diagnostics

If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem.

If the utility discovers a problem in the hardware, contact Panasonic Technical Support.

Hardware that can be checked using the PC-Diagnostic Utility

Software cannot be checked using this utility.

 

CPU

 

Memory

 

Hard Disk

 

Video Controller

 

Sound*1

 

Modem

 

LAN

 

Wireless LAN*2

 

Wireless WAN*3

 

Bluetooth*4

 

GPS*5

 

USB

 

IEEE 1394

 

PC Card Controller

 

SD Card Controller

 

Serial Port

 

Keyboard

 

Touch Pad

 

Touchscreen*6

 

Digitizer*7

*1

When the diagnostic utility is running, a loud beep will sound, so do not use headphones at this time. (The beep will

*2

not sound if mute is using Windows.)

Only for model with wireless LAN

*3

Only for model with wireless WAN

*4

Only for model with Bluetooth

*5

Only for model with GPS

*6

Only for model with touchscreen

*7

Only for model with digitizer. The display icon is “Touch Screen”.

Regarding the PC-Diagnostic Utility

NOTE

zRun this utility using the default settings in the Setup Utility. If the Setup Utility or other settings will not allow a hard- ware to be executed, the hardware icon will be displayed in gray.

zFor the hard disk and memory only, you can select standard diagnostic check or extended diagnostic check.

zWhen the PC-Diagnostic Utility starts up, it will run the standard diagnostic check. The extended diagnostic check is more detailed, and so requires a longer period of time to run.

When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is running, sounds may be generated from the speakers. These are not malfunctions.

zYou can check the status of the diagnostic check by the display color on the left side of the hardware icon (A).

Aqua: Not running diagnostic check

 

 

 

Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors dif-

 

 

 

fers depending on the type of diagnostic check currently running.

 

 

 

 

 

 

During memory diagnostic check, the display may freeze for a long period of time. Wait until the process

A

is complete.

 

 

 

Green: No problems discovered

 

 

 

Red: Problems discovered

 

 

 

 

 

 

 

Troubleshooting

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Contents Personal Computer ContentsCopyright Disclaimer Trademarks Introduction„ Terms and illustrations in these instructions Models for U.S.A Read Me FirstIndustry Canada IC Notice for modem Read Me FirstModels for Canada Industry Canada Models for EuropeCanadian ICES-003 Information to the User Lithium Battery / Pile au lithiumPrecautions Do Not Use with Any Other Computer Precautions Battery PackDo Not Turn the Volume Up to Loud When Using Head- phones 35-M-1 Description of Parts SD Memory Card Indicator Blinking During access Ieee 1394 Interface ConnectorWireless Switch Expansion Bus ConnectorDescription of Parts Switching to the Tablet modeAttaching the stylus to the computer Attaching the hand strap and the shoulder strapFirst-time Operation Insert the battery packSetup Windows Connect your computer to a power outletFirst-time Operation Turn on the computerRegarding Windows XP Windows UpdateCreate a new account To access the Important Tips To access the Reference ManualOn-screen Manual Reference ManualWhen using peripheral devices Handling and MaintenanceOperation environment Handling cautionsMaintenance Handling and MaintenanceTo clean the LCD panel To clean areas other than the LCD panelInstallation Hard Disk Backup Function Recover ProClick Next PreparationComplete Restore Hard Disk Backup Function Recover Pro\Complete Backup Press Space Hard Disk Data Erase UtilityPress 2 to execute 2. Erase HDD Setup Utility starts up Reinstalling SoftwareIf the password is requested, enter the Supervisor Password At the confirmation message, select Yes and pressPerform the first-time operation Turn the computer off by using the power switchPress F9 Error Code/Message Starting Up Troubleshooting BasicEntering Password Troubleshooting Basic\Shutting down DisplayAlt Enter Others Troubleshooting BasicRecover Pro Regarding the PC-Diagnostic Utility Hardware DiagnosticsRunning the Diagnostic Check Hardware DiagnosticsConnect the AC adaptor and turn on the wireless switch Î Press Ctrl+ F7 while Panasonic boot screen is displayedTroubleshooting About Intel software products Limited USE License AgreementTermes, clauses et conditions Contrat de licence d’usage limitéLicence „ Main Specifications SpecificationsMain Specifications Wireless LAN Only for model with wireless LANBluetoothTM Only for model with Bluetooth Limits and Exclusions For U.S.AFor Canada Panasonic Computer and Peripherals Limited WarrantyMemo Page Panasonic Computer Solutions Company Panasonic Canada Inc