Panasonic CF-19 series appendix Troubleshooting

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6 When all the hardware has been checked, confirm the diagnostic check results.

If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Panasonic Technical Support.

If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is operating normally. Continue using the computer as is. If the computer still does not operate properly, reinstall the software. ( page 22)

NOTE

zIf you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “Check Result TEST FAILED” is displayed:

Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TEST FAILED” is still displayed, you can assume that there is a problem with the internal RAM module.

7After the diagnostic check is complete, click (close), or press Ctrl+Alt +Del to re­ start the computer.

Troubleshooting

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Contents Personal Computer Contents„ Terms and illustrations in these instructions IntroductionCopyright Disclaimer Trademarks Models for U.S.A Read Me FirstModels for Canada Read Me FirstIndustry Canada IC Notice for modem Canadian ICES-003 Models for EuropeIndustry Canada Information to the User Lithium Battery / Pile au lithiumPrecautions Do Not Turn the Volume Up to Loud When Using Head- phones Precautions Battery PackDo Not Use with Any Other Computer 35-M-1 Description of Parts Expansion Bus Connector Ieee 1394 Interface ConnectorSD Memory Card Indicator Blinking During access Wireless SwitchAttaching the hand strap and the shoulder strap Switching to the Tablet modeDescription of Parts Attaching the stylus to the computerFirst-time Operation Insert the battery packTurn on the computer Connect your computer to a power outletSetup Windows First-time OperationCreate a new account Windows UpdateRegarding Windows XP Reference Manual To access the Reference ManualTo access the Important Tips On-screen ManualHandling cautions Handling and MaintenanceWhen using peripheral devices Operation environmentTo clean areas other than the LCD panel Handling and MaintenanceMaintenance To clean the LCD panelPreparation Hard Disk Backup Function Recover ProInstallation Click NextComplete Backup Hard Disk Backup Function Recover Pro\Complete Restore Press 2 to execute 2. Erase HDD Hard Disk Data Erase UtilityPress Space At the confirmation message, select Yes and press Reinstalling SoftwareSetup Utility starts up If the password is requested, enter the Supervisor PasswordPress F9 Turn the computer off by using the power switchPerform the first-time operation Error Code/Message Starting Up Troubleshooting BasicDisplay Troubleshooting Basic\Entering Password Shutting downAlt Enter Recover Pro Troubleshooting BasicOthers Regarding the PC-Diagnostic Utility Hardware DiagnosticsPress Ctrl+ F7 while Panasonic boot screen is displayed Hardware DiagnosticsRunning the Diagnostic Check Connect the AC adaptor and turn on the wireless switch ÎTroubleshooting About Intel software products Limited USE License AgreementLicence Contrat de licence d’usage limitéTermes, clauses et conditions „ Main Specifications SpecificationsBluetoothTM Only for model with Bluetooth Wireless LAN Only for model with wireless LANMain Specifications Limits and Exclusions For U.S.AFor Canada Panasonic Computer and Peripherals Limited WarrantyMemo Page Panasonic Computer Solutions Company Panasonic Canada Inc