Acer C110 manual Troubleshooting, Symptoms Verified Go To

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power failure. (The power indicator does not go on or	“Power System Check” on page 73.
stay on.)
POST does not complete. No beep or error codes are	“Power-On Self-Test (POST) Error Message” on page 76
indicated.	“Undetermined Problems” on page 84
POST detects an error and displayed messages on	“Error Message List” on page 77
screen.
The diagnostic test detected an error and displayed a	“System Diagnostic Diskette” on page 46
FRU code.
Other symptoms (i.e. LCD display problems or	“Power-On Self-Test (POST) Error Message” on page 76
others).
Symptoms cannot be re-created (intermittent	Use the customer-reported symptoms and go to “Power-On
problems).	Self-Test (POST) Error Message” on page 76
	“Intermittent Problems” on page 83
	“Undetermined Problems” on page 84

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