Acer C110 manual Online Support Information

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Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides User's manuals Training materials Main manuals Bios updates Software utilities Spare parts lists Chips

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveller’s Warranty (ITW) Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

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Contents TravelMate C110 Service GuideRevision History Date Chapter UpdatesDisclaimer CopyrightScreen messages ConventionsPreface TravelMate C110 Table of Contents Appendix C Online Support Information 107 Index 109 Chapter TroubleshootingChapter Jumper and Connector Locations Chapter FRU Field Replaceable Unit ListFeatures System SpecificationsExpansion ICH-4 System Block DiagramTop View Board LayoutCPU Bottom View Front View Outlook ViewDescription Chapter Left Panel Right Panel Rear Panel Bottom Panel Icon Function Description IndicatorsFunction Description Launch KeysLock Key Description Lock KeysEmbedded Numeric Keypad Desired Access Num Lock On Num Lock OffKey Description Windows KeysHot Keys Fn-z Brightness down Icon FunctionSecond Level Cache Hardware Specifications and ConfigurationsSpecification ProcessorModem Interface Wireless LAN InterfaceMemory Combinations LAN InterfaceMDC BLUETOOTH/MODEM Combo ModuleHard Disk Drive Interface CD-ROM 6X InterfaceVideo Interface Video Resolutions Mode for both LCD and CRTResolution Bits Colors High color True color Audio InterfaceSystem Board Major Chips USB PortIrDA Port Pcmcia PortLcdbatout BatteryKeyboard DC-AC LCD InverterWacom Electronic StylusDigitizer Unit TFTAC/DC Adapter Environmental Requirements Power ManagementMemory Address Size Function Mechanical SpecificationMemory Address Map Address MapAddress Map DMA Channel Function IRQ Assignment MapDMA Channel Assignment Interrupt Channel FunctionNavigating the Bios Utility Bios Setup UtilityPhoenixBIOS Setup Utility Parameter Description System InformationUuid PhoenixBIOS Setup Utility Main System SettingsParameter Description Auto Advanced System SettingsDisabled Parameter Description OptionsIDE Primary Master PhoenixBIOS Setup Utility AdvancedEnabled Device ConfigurationECP DMA1Bi-directional EPPSystem Security EnabledSetting a Password PhoenixBIOS Setup Utility Boot OptionsExit Setup Multi-Boot Menu Setup Password Load Default Settings System Diagnostic Diskette Bios Flash UtilitySystem Utility Diskette Running PQA Diagnostics Program Screen below appears if you select Multi Test Machine Disassembly and Replacement Before You Begin General InformationDimm Disassembly Procedure FlowchartScrew List Removing the Battery Pack Removing the Wireless LAN Module Disassembling the Hard Disk Drive Module Removing the Hard Disk Drive ModuleRemoving the Middle Covers Disassembling the Main UnitRemoving the Keyboard Removing the Internal Memory Module Removing the Dimm Upper PlateRemoving the Modem Board Removing the LCD Module Page Separating the Upper Case from the Lower Case Removing the Speaker Removing the RTC BatteryRemoving the Touch Pad FPC Removing the Touch Pad ModuleRemoving the LCD Support Knobs Removing the Thermal Plate Removing the Main BoardRemoving the Modem Cable Removing the Pcmcia SocketRemoving the LCD Bezel Disassembling the LCD ModuleRemoving the Button Board & Inverter Board Removing the LCD Hinges with the Center HingeRemoving the LCD Removing the Main and Auxiliary AntennaRemoving the Coaxial Cable Removing the Sensor Board Bluetooth Antenna Disassembling SOPTravelMate C110 Symptoms Verified Go To TroubleshootingExternal Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device Check Power System CheckMemory Check Check the Power Adapter Touchpad Check Check the Battery PackPower-On Self-Test Post Error Message Error Codes Error Messages Index of Error MessagesError Code List Error Message ListCPU ID Cmos DimmCRT Error Beep ListNo beep Error Messages FRU/Action in Sequence LCDPower-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Indicator-Related SymptomsPower Management-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Speaker-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsError Message Action in Sequence Index of AFlash Bios Error MessageError Code Message Action in Sequence Index of PQA Diagnostic Error Code, MessagePCB 02225-SB Top ViewSetting SW1 SettingsOFF PWRSW1 Bottom ViewDM2 MINI1TravelMate C110 FRU Field Replaceable Unit List Exploded Diagram Picture Partname Description Power Cord 3PIN Cord 125V UL 3PCDRW/DVD Combo Drive Microphone / Switch Sensor Cable Latch Sensor Switch Chapter Button Board Barbet TM100 Button Board Touchpad Board Touchpad SYNAPTICS/TM41PAdapter Aopen USB Adapter USB CD-ROM Aopen HDD Connector 2R 40PINInverter Board 10.4 XGA Adapter 50W 3PINSpeaker Speaker W/CABLE A1+ Digitizer Wacom SU-001-A01 Assy Digitizer SU-001 Wireless Antenna 802.11A/B Assy 802.11A/B Antenna A1 PlusMainboard TM110 A1+ W/CPU Label Sticker TM100 Name PlateMemory BatteryModel Number Definitions Model102 TravelMate C110 Test Compatible Components Microsoft Windows XP Environment Test SpecificationsAppendix B 105 Specifications Online Support Information 108 TravelMate C110 Index 110 TravelMate C110 Undetermined Problems Video controller USB Index 111 112 TravelMate C110