Acer C110 Peripheral-Related Symptoms, Keyboard/Touchpad-Related Symptoms, Modem-Related Symptoms

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Power Management-Related Symptoms

Symptom / Error	Action in Sequence

System hangs intermittently.	See “Thermal Utility” on page 46.
	Reconnect hard disk/CD-ROM drives.
	Hard disk connection board
	System board

Peripheral-Related Symptoms

Symptom / Error	Action in Sequence

System configuration does not match the	Enter BIOS Setup Utility to execute “Load Default Settings”, then
installed devices.	reboot system.
	Reconnect hard disk/CD-ROM/diskette drives.

External display does not work correctly.	Press Fn+F5, LCD/CRT/Both display switching
	See “System Diagnostic Diskette” on page 46.
	System board

USB does not work correctly	See “System Diagnostic Diskette” on page 46
	System board

Print problems.	Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
	BIOS Setup Utility is set to Enabled.
	Onboard Devices Configuration
	Run printer self-test.
	Printer driver
	Printer cable
	Printer
	System Board

Serial or parallel port device problems.	Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
	Utility is set to Enabled.
	Device driver
	Device cable
	Device
	System board

Keyboard/Touchpad-Related Symptoms

Symptom / Error	Action in Sequence

Keyboard (one or more keys) does not work.	Reconnect the keyboard cable.
	Keyboard
	System board

Touchpad does not work.	Reconnect touchpad cable.
	Touchpad board
	System board

Modem-Related Symptoms

Symptom / Error	Action in Sequence

Internal modem does not work correctly.	See “System Diagnostic Diskette” on page 46.
	Modem phone port
	modem combo board
	System board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 84.

82	TravelMate C110

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Contents Service Guide TravelMate C110Date Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen messagesPreface TravelMate C110 Table of Contents Chapter FRU Field Replaceable Unit List Chapter TroubleshootingChapter Jumper and Connector Locations Appendix C Online Support Information 107 Index 109System Specifications FeaturesExpansion System Block Diagram ICH-4Board Layout Top ViewCPU Bottom View Outlook View Front ViewDescription Chapter Left Panel Right Panel Rear Panel Bottom Panel Indicators Icon Function DescriptionLaunch Keys Function DescriptionLock Keys Lock Key DescriptionDesired Access Num Lock On Num Lock Off Embedded Numeric KeypadWindows Keys Key DescriptionHot Keys Icon Function Fn-z Brightness downProcessor Hardware Specifications and ConfigurationsSpecification Second Level CacheLAN Interface Wireless LAN InterfaceMemory Combinations Modem InterfaceCD-ROM 6X Interface BLUETOOTH/MODEM Combo ModuleHard Disk Drive Interface MDCAudio Interface Video Resolutions Mode for both LCD and CRTResolution Bits Colors High color True color Video InterfacePcmcia Port USB PortIrDA Port System Board Major ChipsDC-AC LCD Inverter BatteryKeyboard LcdbatoutTFT Electronic StylusDigitizer Unit WacomAC/DC Adapter Power Management Environmental RequirementsAddress Map Mechanical SpecificationMemory Address Map Memory Address Size FunctionAddress Map Interrupt Channel Function IRQ Assignment MapDMA Channel Assignment DMA Channel FunctionBios Setup Utility Navigating the Bios UtilityPhoenixBIOS Setup Utility System Information Parameter DescriptionUuid Main System Settings PhoenixBIOS Setup UtilityParameter Description Parameter Description Options Advanced System SettingsDisabled AutoPhoenixBIOS Setup Utility Advanced IDE Primary MasterDevice Configuration EnabledEPP DMA1Bi-directional ECPEnabled System SecuritySetting a Password Boot Options PhoenixBIOS Setup UtilityExit Setup Multi-Boot Menu Setup Password Load Default Settings Bios Flash Utility System Diagnostic DisketteSystem Utility Diskette Running PQA Diagnostics Program Screen below appears if you select Multi Test Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart DimmScrew List Removing the Battery Pack Removing the Wireless LAN Module Removing the Hard Disk Drive Module Disassembling the Hard Disk Drive ModuleDisassembling the Main Unit Removing the Middle CoversRemoving the Keyboard Removing the Dimm Upper Plate Removing the Internal Memory ModuleRemoving the Modem Board Removing the LCD Module Page Separating the Upper Case from the Lower Case Removing the RTC Battery Removing the SpeakerRemoving the Touch Pad Module Removing the Touch Pad FPCRemoving the LCD Support Knobs Removing the Main Board Removing the Thermal PlateRemoving the Pcmcia Socket Removing the Modem CableDisassembling the LCD Module Removing the LCD BezelRemoving the LCD Hinges with the Center Hinge Removing the Button Board & Inverter BoardRemoving the Main and Auxiliary Antenna Removing the LCDRemoving the Coaxial Cable Bluetooth Antenna Disassembling SOP Removing the Sensor BoardTravelMate C110 Troubleshooting Symptoms Verified Go ToSystem Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Power System Check Keyboard or Auxiliary Input Device CheckMemory Check Check the Power Adapter Check the Battery Pack Touchpad CheckPower-On Self-Test Post Error Message Error Message List Index of Error MessagesError Code List Error Codes Error MessagesCmos Dimm CPU IDLCD Error Beep ListNo beep Error Messages FRU/Action in Sequence CRTIndicator-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Power-Related SymptomsSpeaker-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems DimmIndex of AFlash Bios Error Message Error Message Action in SequenceIndex of PQA Diagnostic Error Code, Message Error Code Message Action in SequenceTop View PCB 02225-SBSW1 Settings SettingOFF MINI1 Bottom ViewDM2 PWRSW1TravelMate C110 FRU Field Replaceable Unit List Exploded Diagram Power Cord 3PIN Cord 125V UL 3P Picture Partname DescriptionCDRW/DVD Combo Drive Microphone / Switch Sensor Cable Latch Sensor Switch Chapter Touchpad Board Touchpad SYNAPTICS/TM41P Button Board Barbet TM100 Button BoardAdapter 50W 3PIN HDD Connector 2R 40PINInverter Board 10.4 XGA Adapter Aopen USB Adapter USB CD-ROM AopenSpeaker Speaker W/CABLE A1+ Wireless Antenna 802.11A/B Assy 802.11A/B Antenna A1 Plus Digitizer Wacom SU-001-A01 Assy Digitizer SU-001Mainboard TM110 A1+ W/CPU Name Plate Label Sticker TM100Model BatteryModel Number Definitions Memory102 TravelMate C110 Test Compatible Components Specifications Microsoft Windows XP Environment TestAppendix B 105 Specifications Online Support Information 108 TravelMate C110 Index 110 TravelMate C110 Undetermined Problems Video controller USB Index 111 112 TravelMate C110