Acer C110 System Check Procedures, External Diskette Drive Check, External CD-ROM Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device. See “System Diagnostic Diskette” on page 46 for details.

1.Boot from the diagnostics diskette and start the PQA program (see “System Diagnostic Diskette” on page 46).

2.Go to the diagnostic Diskette Drive in the test items.

3.Press m in the test items.

4.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the system board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the PQA program (refer to “System Diagnostic Diskette” on page 46.

2.Go to the diagnostic CD-ROM in the test items.

3.Press m in the test items.

4.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the system board.

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TravelMate C110

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Contents Service Guide TravelMate C110Date Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen messagesPreface TravelMate C110 Table of Contents Chapter Troubleshooting Chapter Jumper and Connector LocationsChapter FRU Field Replaceable Unit List Appendix C Online Support Information 107 Index 109System Specifications FeaturesExpansion System Block Diagram ICH-4CPU Board LayoutTop View Bottom View Description Outlook ViewFront View Chapter Left Panel Right Panel Rear Panel Bottom Panel Indicators Icon Function DescriptionLaunch Keys Function DescriptionLock Keys Lock Key DescriptionDesired Access Num Lock On Num Lock Off Embedded Numeric KeypadWindows Keys Key DescriptionHot Keys Icon Function Fn-z Brightness downHardware Specifications and Configurations SpecificationProcessor Second Level CacheWireless LAN Interface Memory CombinationsLAN Interface Modem InterfaceBLUETOOTH/MODEM Combo Module Hard Disk Drive InterfaceCD-ROM 6X Interface MDCVideo Resolutions Mode for both LCD and CRT Resolution Bits Colors High color True colorAudio Interface Video InterfaceUSB Port IrDA PortPcmcia Port System Board Major ChipsBattery KeyboardDC-AC LCD Inverter LcdbatoutElectronic Stylus Digitizer UnitTFT WacomAC/DC Adapter Power Management Environmental RequirementsMechanical Specification Memory Address MapAddress Map Memory Address Size FunctionAddress Map IRQ Assignment Map DMA Channel AssignmentInterrupt Channel Function DMA Channel FunctionPhoenixBIOS Setup Utility Bios Setup UtilityNavigating the Bios Utility Uuid System InformationParameter Description Main System Settings PhoenixBIOS Setup UtilityParameter Description Advanced System Settings DisabledParameter Description Options AutoPhoenixBIOS Setup Utility Advanced IDE Primary MasterDevice Configuration EnabledDMA1 Bi-directionalEPP ECPEnabled System SecuritySetting a Password Boot Options PhoenixBIOS Setup UtilityExit Setup Multi-Boot Menu Setup Password Load Default Settings System Utility Diskette Bios Flash UtilitySystem Diagnostic Diskette Running PQA Diagnostics Program Screen below appears if you select Multi Test Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart DimmScrew List Removing the Battery Pack Removing the Wireless LAN Module Removing the Hard Disk Drive Module Disassembling the Hard Disk Drive ModuleRemoving the Keyboard Disassembling the Main UnitRemoving the Middle Covers Removing the Modem Board Removing the Dimm Upper PlateRemoving the Internal Memory Module Removing the LCD Module Page Separating the Upper Case from the Lower Case Removing the RTC Battery Removing the SpeakerRemoving the Touch Pad Module Removing the Touch Pad FPCRemoving the LCD Support Knobs Removing the Main Board Removing the Thermal PlateRemoving the Pcmcia Socket Removing the Modem CableDisassembling the LCD Module Removing the LCD BezelRemoving the LCD Hinges with the Center Hinge Removing the Button Board & Inverter BoardRemoving the Coaxial Cable Removing the Main and Auxiliary AntennaRemoving the LCD Bluetooth Antenna Disassembling SOP Removing the Sensor BoardTravelMate C110 Troubleshooting Symptoms Verified Go ToExternal CD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Memory Check Power System CheckKeyboard or Auxiliary Input Device Check Check the Power Adapter Check the Battery Pack Touchpad CheckPower-On Self-Test Post Error Message Index of Error Messages Error Code ListError Message List Error Codes Error MessagesCmos Dimm CPU IDError Beep List No beep Error Messages FRU/Action in SequenceLCD CRTIndex of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsModem-Related Symptoms Peripheral-Related SymptomsKeyboard/Touchpad-Related Symptoms Intermittent Problems Undetermined Problems DimmIndex of AFlash Bios Error Message Error Message Action in SequenceIndex of PQA Diagnostic Error Code, Message Error Code Message Action in SequenceTop View PCB 02225-SBOFF SW1 SettingsSetting Bottom View DM2MINI1 PWRSW1TravelMate C110 FRU Field Replaceable Unit List Exploded Diagram CDRW/DVD Combo Drive Power Cord 3PIN Cord 125V UL 3PPicture Partname Description Microphone / Switch Sensor Cable Latch Sensor Switch Chapter Touchpad Board Touchpad SYNAPTICS/TM41P Button Board Barbet TM100 Button BoardHDD Connector 2R 40PIN Inverter Board 10.4 XGAAdapter 50W 3PIN Adapter Aopen USB Adapter USB CD-ROM AopenSpeaker Speaker W/CABLE A1+ Mainboard TM110 A1+ W/CPU Wireless Antenna 802.11A/B Assy 802.11A/B Antenna A1 PlusDigitizer Wacom SU-001-A01 Assy Digitizer SU-001 Name Plate Label Sticker TM100Battery Model Number DefinitionsModel Memory102 TravelMate C110 Test Compatible Components Specifications Microsoft Windows XP Environment TestAppendix B 105 Specifications Online Support Information 108 TravelMate C110 Index 110 TravelMate C110 Undetermined Problems Video controller USB Index 111 112 TravelMate C110