Zebra Technologies P4T Troubleshooting Topics, Poor or faded print or low battery icon flashing

Page 39

P4T/RP4T User Guide

Manual Introduction

RP4T Printers 35

pg.

pg.

4

 

 

P4T Overview- pg. 5

Maintenance pg. 36

Printer Preparation pg. 7

38

Troubleshooting pg.

Connecting the Printer pg. 27

43

Specifications pg.

Radio Regulatory Information pg. 31

Appendices pg. 46

 

Index pg. 52

Troubleshooting Topics (continued)

4.Poor or faded print or low battery icon ( ) flashing:

Clean printhead.

•Check battery pack. Recharge or replace as necessary.

Always dispose of used battery packs properly. Refer to Appendix E for more information.

•Check quality of media.

5. Partial/missing print:

•Check Ribbon Cartridge and/or label media alignment.

Clean printhead.

Ensure printhead is properly closed and latched.

6.No print:

Replace battery pack.

•Check cable to terminal.

Wireless units only: Restore wireless connection.

Units using Thermal Transfer media: Ensure Ribbon Cartridge has been installed.

7.Reduced battery life:

•Check battery pack date code. If battery is one to two years old, short life may be due to normal aging.

•Check printer display. If battery has exceeded a factory set number of charge cycles the printer will display a message that the battery needs re-conditioning or replacing.

Replace battery pack.

8. or icon off:

Units with Bluetooth or 802.11g option only: indicates no radio link has been established.

9. or flashing:

•Check that label media is loaded.

•Replace Ribbon Cartridge if depleted.

•Check that the printhead is closed and securely latched.

10.Skips labels:

Ensure correct media is being used.

Ensure bar/ or gap sensor is not blocked.

Ensure label design does not exceed actual media length.

11.Prints “wrinkle pattern” or partial characters:

Ensure Ribbon Cartridge has been tensioned prior to installation. Problem will self-correct after printing a few labels.

Ensure label media tracks properly when emerging from printer. Use the alignment marks on the printer cover to ensure wrinkle

free operation when loading media into the peeler assembly. Correct media alignment if necessary.

12. Prints multiple “Void” messages:

•RP4T printers only: Ensure you have installed RFID media. Printer cannot verify RF encoding on non-RFID media and will print “Void” on a pre-set number of labels before stopping.

13. Communication Error:

•Check media is loaded, head is closed and all error indicators are off.

Replace cable to terminal.

14.Screen blank

•No application loaded. Attempt to re-load application and restart printer.

•No power. See Topic “1” of this section.

Section Continues

39

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Contents UMAN-P4T-010 Rev.A Manual Introduction RP4T PrintersPrinter Preparation pg Index pgProprietary Statement Document Conventions Reporting Damage Connecting the Printer pgIntroduction to the P4T Series Unpacking and InspectionPrinter Preparation pg Troubleshooting pg P4T/RP4T OverviewUSB Port P4T Series Technology Direct ThermalThermal Transfer Battery Safety Charger SafetyPrinter Preparation Unauthorized equipment Single Battery ChargerSpecifications pg Approved ChargersIndex Battery Charging Receptacle P4T Series Battery PackLI72 Battery Charger Connecting Printer SpecificationsInput Voltage Maintenance pgP4T Series Battery LED Status Charger StatusPrinter Charging Printer LCD Power Button Operation Status AC Power Cord varies with Location P4T Series AC AdapterP4T Series DC Adapter DC Power Cord open wiresAccess the charger receptacle located on the bottom P4T Vehicle Cradle DC AdapterVehicle cradle as Indicated Installation Guidelines DC Adapter Table below Indicators under each battery will allowFront panel is on You to monitor the charging process perInstalling the P4T Series Battery Pack Charger port for useWith the P1026943-1 AC Adapter Load the Media Media Spacer Rear Feed Slot External Media Source Loading Media From An External SupplyGuide Adjusting The Media Support Disks Load the Ribbon Cartridge Printer Controls Operator ControlsTion for more information on the printer status icons Function Default setting Scroll & Select Options Programmable LCD SettingsWlan ID Pull Strap here Adjustable Shoulder StrapSnap into feature on printer Hold Buckle To lengthenProper working order. You can do this by printing a con Verify the Printer Is WorkingBefore you connect the printer to your computer or Portable data terminal, make sure that the printer isPrinter pg Troubleshooting Radio Information Appendices Battery ChargingRegulatory pg Index pg Details ConnectorConnector Connector ConnectorCommunications with your printer Connect the Printer by RadioWireless Communications Setting Up the SoftwareBluetooth Networking Overview Bluetooth ZBR4 Radio Radio Regulatory InformationEuropean Regulatory Information for this Radio Europe EU Declaration of Conformity NCC Taiwan Compliance Statement802.11b/g and Bluetooth Co-located Radio Modules Digit ConfigurationRfid option Printer ModelGeneration 2 Class 1 UHF Passive Tags Supported By The P4T Model RP4T Rfid EncoderPreventive Maintenance Extending Battery LifeGeneral Cleaning Instructions Tear Edge P4T Series CleaningArea Cleaning Method Interval MechanismTroubleshooting Troubleshooting TopicsIcon Status Indication Ref. to Troubleshooting Topic Poor or faded print or low battery icon flashing Troubleshooting TopicsTroubleshooting Techniques To enter Communications Diagnostics ModeTo terminate the Communications Diagnostics Mode First diagnostic report for all P4T Series printers Bluetooth radioSecond diagnostic report for a printer with an End of second diagnostic report Second diagnostic reportP4T/RP4T User SpecificationsPrinting Specifications Connecting Printer pgRotation Angles Fonts Available Radio InformationExternal Media Supply Loading Slot Physical/Environmental/Electrical Specifications220,5 mm 57 in ,5mm 80,2 mmFor more information on interface cables to most major Appendix aInterface Cables Contact the Factory or your Zebra Sales RepresentativeMaintenance Supplies Appendix B Appendix CMedia Supplies Asia Pacific region, contact Appendix DProduct Support Americas, contactAppendix E Select manual type Click on Submit Appendix FAppendix G- Patents Index UMAN-P4T-010 Rev. a October Zebra Technologies Corporation
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P4T specifications

Zebra Technologies is a leading provider of printing solutions, specializing in the design and manufacture of a wide range of printers and mobile devices. Among their impressive lineup are the QL420, RP4T, P4T, and QLn420 printers, each engineered to meet specific printing needs across various industries. These devices combine advanced technology with user-friendly features, making them essential tools for businesses looking to improve efficiency and productivity.

The QL420 is a versatile, portable printer that excels in printing labels and receipts on-the-go. It features direct thermal printing technology, allowing for high-quality output without the need for ink or toner. This printer stands out with its robust construction, designed to withstand everyday use in challenging environments. The QL420 supports a variety of media sizes, making it ideal for applications in retail, logistics, and healthcare.

The RP4T is another outstanding model within Zebra's mobile printing range. This printer offers RFID capabilities, allowing users to print and encode RFID labels seamlessly. It is engineered for easy integration into existing workflows, with a simple interface and multiple connectivity options, including Bluetooth and Wi-Fi. The RP4T's lightweight design and long-lasting battery enhance portability, making it perfect for field operations where mobility is essential.

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In summary, Zebra Technologies offers a diverse range of portable printers – the QL420, RP4T, P4T, and QLn420 – each equipped with unique features and capabilities that cater to different printing needs. With their emphasis on durability, connectivity, and user-friendliness, these printers are invaluable assets for businesses across various sectors, enhancing operational efficiency and productivity.