Zebra Technologies 980293-001 user manual Red

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Appendix A - Troubleshooting

Problem

 

Solution or Reason

 

1.

Perform AutoSense gap sensor

 

 

adjustment on page 8.

Prints only partial label or

2.

Label caught on print head.

3.

Print head is not properly latched.

skips a label.

4.

Possible software problem. Check the

 

 

 

printer memory configuration. Refer to

 

 

the EPL2 Programming manual.

 

1.

Perform AutoSense gap sensor adjust-

 

 

ment on page 8.

 

2.

Possible problem with label stock. Use

Printing stops and STATUS

 

only Eltron approved labels and tags.

indicator lights ORANGE or

3.

Possible label jam.

RED.

4.

Insufficient memory for label size. Check

 

 

the printer memory configuration.

 

5.

Possible software problem. Refer to the

 

 

EPL2 Programming manual.

 

 

 

14

980293-001 Rev. A

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Contents LP2824 Thermal Printer User’s Manual Foreword Warranty Information Shock Hazard Warning Table of Contents 980293-001 Rev. a Installation and Operation Unpacking Your Printer Getting To Know Your Printer Step ➊ Attach Power Supply To The Printer Step ➋ Attach Interface Cable Step ➌ Load Labels Load Labels Step ➍ AutoSense Gap Sensor Adjustment AutoSense Gap Sensor Adjustment Label Dispenser Option Using Fan-Fold Media Step ➎ Install Software Appendix a Troubleshooting RED Other Support Resources Host Cash Drawer Cable Wiring Male RJ-11Female DB-25 to Male Centronics Cable Movie Appendix B Accessories Page World Wide Offices Zebra Technologies Corporation Eltron Products