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Chapter 3 Using the Attendant Console window 35
The Edit Caller Information dialog box
Use the Edit Caller Information dialog box to change or add information about callers.
To access the Edit Caller Information dialog box
1Below the Caller Information options, click the Edit button. The Edit Caller Information dialog box appears.
Name | Contains the caller’s name. A first time caller name is the Caller ID name |
| provided by the telephone company. You can change this Caller ID name to |
| the caller’s name. |
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Caller Type | Contains the classification of the caller. There are five types: Unclassified, |
| Personal, Employee, Vendor and Customer. |
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Company | Contains the name of the company associated with the caller. The Caller ID |
| name automatically appears in this box. You can edit the name here or in the |
| Caller Information options. |
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Phone | Contains the telephone number of the caller. |
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City, State/Province, and | Contains the caller’s address. |
ZIP/Postal Code |
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Attendant Console User Guide