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76Chapter 5 Maintaining caller and employee information
Adding notes to employee records
You can add a note to an employee record by selecting a note from a list or typing a personal note. The note appears in the Notes column under Directory in the Attendant window.
To select from the list of notes
1Click an extension number in the Full, Assigned or Selected Directory views.
2From the Note list box, click the applicable note.
The note appears in the Directory list’s Notes column.
To type a note
1Click an extension number in the Full, Assigned or Selected Directory views.
2In the Note list box type a note.
3Press the Enter key.
The note appears in the Directory list’s Notes column.
Note: To delete a Note:
•Delete the information in the Note list box.
•Press the Enter key.
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