Nortel Networks NN10029-111 manual Procedure 2 Clearing the SMDI101 alarm

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36 Fault management	Nortel Networks Confidential

framework. For example, when you register your phone, a number of AC instances are invoked to process the registration.

Procedure 2 Clearing the SMDI101 alarm

at the alarm browser

1This alarm is raised when the Simplified Message Desk Interface (SMDI) telnet session between the SIP Application Module and a terminal server is lost. The SIP Application Module uses the SMDI protocol to communicate information between itself and a voicemail server. If the connection goes down,

•Message Waiting Indication notification to subscribers stops.

•Calls routed to the voicemail server are not sent to the appropriate mailbox.

However, depending upon the voicemail server’s capabilities, the calls may be answered by a default mailbox and the originator can enter the desired mailbox number in which to leave a message. In the same way, users may be able to retrieve their voicemails (for example, they get routed to the default mailbox and are prompted to enter their mailbox). Again, this functionality depends upon the voicemail server being used.

The SIP Application Module repeatedly tries to re-establish the telnet session to the terminal server. If the alarm does not go away in a few minutes, then the terminal server needs to be checked and possibly re-booted. Also, administrators should check the voicemail server to make sure it is running correctly. If problems persist, contact your next level of support.

NN10029-111 Standard MCP 1.1 FP1 (02.02) April 2003

Copyright © 2003, Nortel Networks

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Contents MCP SIP Application Module Page Overview How this chapter is organizedOverview Functional descriptionBack-to-Back User Agent service UserA Agent Client Internal ProtocolNetwork configuration BigMart.com BiggerMart.comInterfaces Public networkPCP ProtocolsSQL Services and features HardwareRouting and Translation services Foreign termination Call Transfer service Local terminationTelephony routing Relationship between Telephony routing stages SIP Aliases Multiple Route Termination Interworking services Discriminator service Call Processing LanguagePrivacy Control service Service package enforcementAuthentication services Bearer Path ControlConverged PC service Network/Address Hiding service Enterprise Clients Notification support Instant Messaging PresenceVoicemail server interoperability and MWI Nortel Networks Confidential Overview Registration-static and dynamic Network address book Overload controlReliability and fault tolerance Manual failover OAM&P strategy Upgrades Updating the SIP Application Module softwareUpdating the Application Module from the menu tree Updating the SIP Application Module from the pull-down menu Load list for updating Progress of update Page Alarm clearing procedures Procedure 1 Clearing the SLE701 Slee Health Monitor alarmProcedure 2 Clearing the SMDI101 alarm Configuration Configuration Nortel Networks Confidential Displaying help text Procedure 1 Adding a component Adding a componentAdding a component Configuration window top half Adding Services Progress dialog box Configuring the SIP Application Module tabs Application Server tab field descriptions Sheet 2 Field Value DescriptionConfiguration Nortel Networks Confidential Nortel Networks Confidential Configuration Configuration Nortel Networks Confidential URL Configuration Nortel Networks Confidential Nortel Networks Confidential Configuration Configuration Nortel Networks Confidential Completing the Database Base tab fields DNS SRV Locate User Svc tab field descriptions Sheet 2 Completing the Data Synchronization tab fieldsConfiguration Nortel Networks Confidential Nortel Networks Confidential Configuration Configuration Nortel Networks Confidential Nortel Networks Confidential Configuration Completing the Local Accounting Manager tab fields Completing the In Memory Database tab fields Configuration Nortel Networks Confidential Memory Database tab field descriptions Sheet 2 Completing the Location Service tab fields Location Service tab field descriptions Sheet 2 Configuration Nortel Networks Confidential Nortel Networks Confidential Configuration Configuration Nortel Networks Confidential Nortel Networks Confidential Configuration Server.blade.host.label for Privatestaticaddress whose valueCompleting the Server Subscription tab fields Addrsip Porthttp Portprotocol Nortel Networks Confidential Configuration Configuration Nortel Networks Confidential Nortel Networks Confidential Configuration Configuration Nortel Networks Confidential SipFwdAdapter tab field descriptions Sheet 2 Completing the Transport Management tab fields Nortel Networks Confidential Configuration Configuration Nortel Networks Confidential Nortel Networks Confidential Configuration Configuration Nortel Networks Confidential Nortel Networks Confidential Configuration Figure above Nortel Networks Confidential Configuration Transport Management tab subfields, cont’d Transport Management tab subfield descriptions Active-standby server group configuration Nortel Networks Confidential Configuration Additional SIP TCF Base tab configuration information TCF Config detailsUDP/TCP/SSL Config values Parameter Value Description ExampleInvite Timer parameter Retransmission Off parameterAdd Defaults parameter Time Transaction parameterCheck Mandatory Headers parameter Accounting management Page Performance management Page Security and Administration SecurityPage Appendix a Basic call flows Voice plus videoClient-to-client voice plus video diagram Client-to-client voice plus video call flow Application Client a Module Client BCall transfer to client diagram Client a Client C Client B Call transferCall transfer blind to client call flow Application Client a Module Client B Client CAppendix a Basic call flows Nortel Networks Confidential Failed call transfer call flow Appendix a Basic call flows Nortel Networks Confidential Authentication Authentication diagramAuthentication call flow Application Client a Module DatabaseNortel Networks Confidential Appendix a Basic call flows Page Page Page Page MCP SIP Application Module