Nortel Networks 5000BH manual Bay Networks Customer Support, How to Get Help

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Using the 8-port TokenSpeed and TokenSpeed/MCP Switch Modules

Bay Networks Customer Support

You can purchase a support contract from your Bay Networks distributor or authorized reseller, or directly from Bay Networks Services. For information about, or to purchase a Bay Networks service contract, either call your local Bay Networks field sales office or one of the following numbers:

Region

Telephone number

Fax number

 

 

 

United States and

1-800-2LANWAN; then enter Express

1-508-670-8766

Canada

Routing Code (ERC) 290, when prompted,

 

 

to purchase or renew a service contract

 

 

1-508-916-8880 (direct)

 

 

 

 

Europe

33-4-92-96-69-66

33-4-92-96-69-96

 

 

 

Asia/Pacifi

61-2-9927-8888

61-2-9927-8899

 

 

 

Latin America

561-988-7661

561-988-7550

 

 

 

How to Get Help

If you purchased a service contract for your Bay Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Bay Networks service program, call one of the following Bay Networks Technical Solutions Centers:

Technical Solutions Center

Telephone number

Fax number

 

 

 

Billerica, MA

1-800-2LANWAN

508-670-8765

 

 

 

Santa Clara, CA

1-800-2LANWAN

408-495-1188

 

 

 

Valbonne, France

33-4-92-96-69-68

33-4-92-96-69-98

 

 

 

Sydney, Australia

61-2-9927-8800

61-2-9927-8811

 

 

 

Tokyo, Japan

81-3-5402-0180

81-3-5402-0173

 

 

 

Use Express Routing Code 145 to reach a support representative for token ring switching products.

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Contents Using the 8-port TokenSpeed TokenSpeed/MCP Switch Modules Trademarks Statement of ConditionsVoluntary Control Council for Interference Vcci Statement Iii893-01019-A 893-01019-A 893-01019-A Contents Chapter Installing and Connecting the TokenSpeed Module Figures Figure B -11. RI-other to RO connection RJ-45 to DB-9 Tables Xii Purpose PrefaceAudience Conventions Two-tiered Procedure FormatSpecial Message Formats Related Publications Ordering Bay Networks PublicationsRelated publications Title DescriptionHow to Get Help Technical Solutions Center Telephone number Fax numberBay Networks Customer Support Region Telephone number Fax numberFor More Information 893-01019-A Chapter Overview of the TokenSpeed Module About the TokenSpeed ModuleFeatures TokenSpeed Module Ports and ConnectivityFault Tolerance FilteringCaching and Proxy Network ManagementHardware features of the TokenSpeed module Physical DescriptionChapter TokenSpeed Module Applications Giving a Server a Dedicated PortSegmenting a Ring Giving a server a dedicated portConnecting a Segment Through the RI or RO Port Connecting a ring segment through an RI/RO port ring segmentConnecting a Segment Using a Lobe Port Connecting ring segments through lobe portsReplacing a Source Route Bridge or Router Concentrating Rings into a RouterConcentrating multiple rings into a router Installing and Connecting the TokenSpeed Module Preparing for InstallationInstalling the TokenSpeed Module Removing a filler panel Slot module guides Connecting Cables to TokenSpeed Ports Seating the modulePort types for the TokenSpeed module Token Ring ConnectionsNetwork device port TokenSpeed port type Verifying the Installation Management ConnectionTokenSpeed Module LEDs LED Switch Startup SequenceLED name Meaning Parameter Factory default Possible settings Factory default configuration settingsConfiguring the TokenSpeed Module FFE Removing and Replacing a Module Replacing a TokenSpeed/MCP Module Loosening the TokenSpeed moduleSlide the module out of the chassis see Figure Replacing a TokenSpeed Module 11. Loosening the TokenSpeed module12. Removing the module from the Centillion chassis Page Troubleshooting the TokenSpeed Module Switch Startup Failure with TokenSpeed/MCP TokenSpeed Module Startup Failure Port Insertion Problems Verify that the cabling is correctTroubleshooting the TokenSpeed Module Page Appendix a Technical Specifications Safety Agency Approvals ConnectorsEnvironmental Specifications Electromagnetic EmissionsAppendix B Cables Cable Types Port TypesTable B-1 Port types for the TokenSpeed module Token Ring Connectors on the TokenSpeed Module Table B-2 Cable distancesCable type Mb/s 16 Mb/s UTP cable type STP cable typeCable and Connector Pin Assignments Figure B-2. Connectors for token ring network cablesRJ-45 to RJ-45 Connection Figure B-3. Hub to station connection RJ-45 to RJ-45Figure B-4. Station to hub connection RJ-45 to RJ-45 Figure B-6. RI-other to RO connection RJ-45 to RJ-45 RJ-45 to DB-9 Connection Figure B-8. Hub to station connection RJ-45 to DB-9Figure B-9. Station to hub connection RJ-45 to DB-9 Figure B-11. RI-other to RO connection RJ-45 to DB-9 RJ-45 to IBM Type 1 Connection Figure B-13. Station to hub connection RJ-45 to IBM TypeFigure B-14. Bay/SNPX RO to RI connection RJ-45 to IBM Type Male Mini DIN Signal Male DB-25 Pin locations Pin numbers Serial MCP ConnectionsMale Mini DIN 8 to male DB-25 cable Table B-3Request to send Clear to send Ring indicator Table B-4 Female DB-25 to female DB-9 adapterIndex Types, B-2 caching, RIFIndex-2 Index-3