Before Requesting Service

Power

1:The SD Multi AV Device power

cannot be turned on.

1-1: Is the power source connected correctly?

1-2: Is the Battery fully charged? Charge it with the AC Adaptor.

2:The SD Multi AV Device power shuts

off automatically.

2:If you do not use the SD Multi AV Device for more than 10 minutes, the power shuts off automatically to save the Battery power.

3:The SD Multi AV Device power does

not stay on long enough.

3:Is the Battery low? Charge the Battery or attach a fully charged Battery.

Battery

1:Battery runs down quickly.

1-1: Is the Battery fully charged? Charge it with the AC Adaptor.

1-2: Are you using the Battery in an extremely cold place? In cold places, the operating time of the Battery becomes shorter.

1-3: Has the Battery worn out? If the operating time is still short even after the Battery is fully charged, the Battery has worn out.

Recording

1:Recording does not start although power is supplied to the SD Multi AV Device and the Memory Card is correctly inserted.

1-1: Is the SD Multi AV Device turned on?

1-2: Is the write-protect switch set to [LOCK]? Being set to [LOCK], the Memory Card cannot be recorded.

1-3: Does the Memory Card have enough free space? Delete useless data in the Memory Card.

Playback

1:Recorded images are not clear.

1:Is [MPEG4 MODE] on the menu set to [NORMAL] or [ECONOMY]? If recording is done with it set to [NORMAL] or [ECONOMY], images with fine details may include a mosaic- like pattern. Set [MPEG4 MODE] to [SUPER FINE] or [FINE].

2:Playback images do not look

normal.

2:The picture may be damaged. In order to prevent the loss of image data, backing up on a personal computer is recommended.

3:Actual recording time/still image storage capacity in the Memory Card is different from those described in these Operating

Instructions drastically.

3-1: Actual recording time/still image storage capacity depends on the kind of the image.

3-2: When MPEG4 moving picture data, still picture data, sound data, and audio data are recorded in the Memory Card, less capacity in the Memory Card can be used.

4:While playing back a Voice file or a Music file, the LCD Monitor is

suddenly turned off.

4-1: The LCD Monitor is automatically turned off approx. 5 seconds after starting playing back or recording a Voice file. Pressing the [1 SET] button turns on the LCD Monitor. However, in the case of not conducting any operation for approx. 5 seconds, the LCD Monitor is turned off again. (The LCD Monitor is on while stopping playback (or pausing ).)

4-2: When the [POWER SAVE] mode is set to [ON], the LCD Monitor is turned off 5 seconds after starting playback of a Music file.