Troubleshooting, Documentation Feedback

Troubleshooting

Review the following possible solutions if you encounter a problem while using your label maker.

Problem/Error Message	Solution
No display	 Ensure the label maker is turned on.
	 Attach the charging adapter to the label maker to recharge the battery pack.
	See Charging the Battery Pack.

Poor Print Quality	 Attach the charging adapter to the label maker to recharge the battery pack.
	See Charging the Battery Pack.
	 Clean the print head. See Cleaning Your Label Maker.
	 Ensure the label cassette is installed properly.
	 Replace the label cassette.

No label cassette inserted	Insert a label cassette.

Text exceeds printable area	 Delete some or all of the buffer text.
	 Decrease the font size.
	 Select the Auto-fit text check box on the Font tab of the Label Edit screen.
	 Delete lines to fit on the label width.
	 Insert a wider label cassette.

Battery level is low	 Attach the charging adapter to the label maker to recharge the battery pack.
	See Charging the Battery Pack.
	 Ensure the battery pack is inserted correctly. See Inserting the Battery Pack.
	 Replace the battery pack.

Label jam	 Remove jammed label; replace label cassette.
	 Clean cutter blade.

Cutter jam	 Remove jammed label; replace label cassette.
	 Clean cutter blade.

Unable to print	Insert the battery pack and try again. See Inserting the Battery Pack.

How do I remove the backing from the label?	DYMO labels have an easy-to-peel split back.	Split label
	1 Locate the split on the label backing.	Split label
	1 Locate the split on the label backing.

2 Gently pinch the label lengthwise, folding toward the printed side of the label. The label backing will separate.

3 Carefully peel away the backing from the label.

If you need further assistance, visit the DYMO Web site at www.dymo.com.

Documentation Feedback

We are constantly working to produce the highest quality documentation for our products. We welcome your feedback.

Send us your comments or suggestions about our user guides. Please include the following information with your feedback:

Product name, model number, and User Guide page number

Brief description of instructions that are inaccurate or unclear, areas where more detail is needed, and so on We also welcome your suggestions about additional topics you would like to see covered in the documentation. Send email messages to: documentation@dymo.com

Please keep in mind that this email address is only for documentation feedback. If you have a technical question, please contact Customer Support.

1790417, 500TS specifications

The Dymo 500TS (Model Number: 1790417) is a high-performance label maker designed to meet the varied needs of professionals, home users, and businesses alike. This innovative device excels in producing high-quality, versatile labels, making it a valuable tool for organizing, identifying, and categorizing items efficiently.

One of the standout features of the Dymo 500TS is its intuitive touchscreen interface. This user-friendly display allows for easy navigation through the device’s extensive range of functions and settings. Users can quickly select label types, input text, and choose from a selection of fonts and styles, all with a simple touch of the screen. The touchscreen also enhances the overall user experience by minimizing mistakes and streamlining the labeling process.

The Dymo 500TS employs thermal printing technology, which means it does not require ink or toner to produce sharp, clear labels. This feature not only reduces ongoing costs but also contributes to the environmental sustainability of using the device. The labels produced are resistant to smudging and water, ensuring durability and longevity, making them suitable for both indoor and outdoor applications.

This label maker supports a variety of label sizes and types, allowing users to create labels for a wide range of applications—whether it’s organizing files, labeling equipment, or even crafting personalized gifts. The Dymo 500TS is compatible with Dymo’s extensive label stock offerings, including various colors and materials, giving users limitless creativity in their labeling projects.

In terms of connectivity, the Dymo 500TS can easily connect to a computer via USB. This enables users to design labels using Dymo’s software, which offers additional features such as importing images, adding barcodes, and more. The ability to design labels on a computer and then print directly from the Dymo 500TS adds another layer of versatility and precision to this already capable device.

The compact design of the Dymo 500TS makes it easy to use in various settings, from home offices to large businesses. Its portable nature means users can take it wherever needed, making it an excellent choice for on-the-go labeling tasks.

Overall, the Dymo 500TS (1790417) offers a combination of advanced technology, user-friendly features, and durability, making it an essential tool for anyone in need of high-quality labeling solutions. Whether for professional use or personal projects, this label maker stands out as a reliable and efficient choice.