Troubleshooting | RCA AVT-2050 instruction

6.0 Troubleshooting

If you experience a ‘no signal’ condition with the AVT-2050’s outputs, first make certain that the signal being fed to its inputs is acceptable.

Disconnect the cables from the AVT-2050’s inputs and connect them directly to an appropriate monitoring device. If you do not see or hear a signal the problem may well be the signal source itself. Also check that the AC outlet you have used to power the AVT-2050 is actually providing power as a wall switch often controls an AC outlet.

The second most common problem is forcing the unit to believe that a signal is one type of format when, in reality, it is another. For this reason, we recommend that you allow the AVT-2050 to auto-detect the input signal to make certain the unit can do a proper conversion.

Another problem with the AVT-2050 revolves around the cables. Inspect the cables for loose connectors or cable damage such as crushed cables or cables with cuts or nicks. Replace any cable exhibiting these problems.

You also must use the highest quality cables if you want to achieve the best results. Poor quality cables will cause poor quality signals.

After trying the above suggestions should the problem still persist, contact your dealer for additional suggestions before contacting AV Toolbox. Should the dealer’s technical personnel be unable to assist you, contact AV Toolbox via our parent company’s support website: http://tvone.crmdesk.com. Create a technical support request on the site and our support team will respond within a short period of time.