11Troubleshooting

Warning

•Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this apparatus, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site www. philips.com/welcome.When you contact Philips, ensure that the apparatus is nearby and the model number and serial number are available. No power

•Ensure that the AC cord of the unit is connected properly.

•Ensure that there is power at the AC outlet.

•As a power-saving feature, the system switches off automatically 15 minutes after

track play reaches the end and no control is operated.

No picture

•Check the video connection.

•Turn on theTV to the correctVideo-In channel.

•Progressive scan is activated but theTV does not support progressive scan.

USB device not supported

•The USB device is incompatible with the unit.Try another one.

Cannot display some fi les in USB device

•The number of folders or fi les in the USB device has exceeded a certain limit.This phenomenon is not a malfunction.

•The formats of these fi les are not supported.

No picture on HDMI connection.

•Check if the HDMI cable is faulty. Replace a new HDMI cable.

•If this happens when you change the HDMI video resolution, select the correct resolution until the picture appears.

No disc detected

•Insert a disc.

•Check if the label side of the disc faces outwards.

•Wait until the moisture condensation at the lens has cleared.

•Replace or clean the disc.

•Use a fi nalized CD or correct format disc. Black and white or distorted picture

•The disc does not match theTV color system standard (PAL/NTSC).

•Sometimes a slight picture distortion may appear.This is not a malfunction.

•Clean the disc.

•A distorted picture may appear during progressive scan setup.

The aspect ratio of theTV screen cannot be changed even though you have set theTV display format.

•The aspect ratio if fi xed on the loaded DVD disc.

•The aspect ratio may not be changed for someTV systems.

No sound

•Adjust the volume.

•Check that the speakers are connected correctly.

•If there is no sound in the USB mode, ensure that you have connected a USB device that contains playable music.

•If there is no sound in the AV mode, ensure that you have connected AV devices to the system correctly.

Remote control does not work

•Before you press any function button, fi rst select the correct source with the remote control.

•Reduce the distance between the remote control and the unit.

•Insert the battery with its polarities (+/– signs) aligned as indicated.

•Replace the batteries.

•Aim the remote control directly at the sensor on the front of the unit.

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Philips HSB2351/55 user manual Troubleshooting
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HSB2351/55 specifications

The Philips HSB2351/55 is a compact yet powerful soundbar that elevates your audio-visual experience with remarkable clarity and depth. Designed to complement modern televisions, this unit fits seamlessly into any home entertainment setup while delivering substantial sound benefits.

One of the standout features of the HSB2351/55 is its high-quality audio performance. It boasts a total output of 120 watts, which provides rich, immersive sound that draws viewers into the heart of their favorite films and shows. The inclusion of a wireless subwoofer enhances this experience by delivering deep bass that adds weight and intensity to audio playback.

Equipped with Dolby Digital technology, the soundbar ensures that every soundtrack feels more cinematic. This feature elevates the overall experience by creating a surround sound effect that allows you to hear every nuance in the audio, from dialogue to immersive background sounds. Whether you are watching an action-packed movie or streaming your favorite series, the sound quality of the Philips HSB2351/55 immerses you in the content.

Another characteristic that sets this soundbar apart is its sleek and modern design. With a low profile, it can fit under most TVs without obstructing the screen, making it a stylish yet functional addition to your entertainment center. The intuitive controls and wireless connectivity options make it easy to integrate with various devices, ensuring a hassle-free setup process.

For connectivity, the Philips HSB2351/55 includes multiple input options such as HDMI ARC, optical, and auxiliary ports, allowing users to connect to a wide range of devices, including gaming consoles, Blu-ray players, and more. The Bluetooth feature is particularly appealing for those who wish to stream music directly from their smartphones or tablets, adding versatility to the soundbar's capabilities.

In conclusion, the Philips HSB2351/55 is a sophisticated solution for anyone seeking to enhance their home audio experience. With its impressive sound output, advanced technologies like Dolby Digital, and modern design, it represents an excellent choice for movie lovers and music enthusiasts alike, making every viewing experience richer and more enjoyable.
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