RCA 516 manual UPnP on Windows XP Systems

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Chapter 6

Troubleshooting

6.2 UPnP™ on Windows XP Systems

SpeedTouch™ not detected by UPnP™ or IGD Control Client

Adding UPnP™

Check on following:

Make sure the UPnP™ and Internet Gateway Device Control Client Networking components are added to your MS Windows XP system.

Your computer doesn’t support UPnP™ if you run an operating system other than MS Windows XP and MS Windows Millennium.

Make sure that UPnP™ is not disabled in the SpeedTouch™ web page; see “4.5.2 Game & Application Sharing” on page 55.

If you are running Microsoft Windows XP, it is recommended to add the UPnP™ component to your system.

Proceed as follows:

1On the Start menu, click (Settings >) Control Panel.

2The Control Panel window appears. Click Add or Remove Programs.

3In the Add or Remove Programs window appears, click Add/Remove Windows Components.

4In the Windows Components Wizard, select Networking Services in the Components list and click Details.

5In the Networking Services window, select Universal Plug and Play or UPnP User Interface and click OK.

6Click Next to start the installation and follow the instructions in the Windows Components Wizard.

7At the end of the procedure the wizard prompts you that the installation was successful. Click Finish to quit.

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Contents SpeedTouch516 Page SpeedTouch 516 Trademarks CopyrightDocument Information Contents Navigation Ethernet Troubleshooting Upgrade Troubleshooting TroubleshootingContents About this User’s Guide About this User’s Guide Your SpeedTouch Hardware Specifications Software Features SpeedTouch FeaturesIsdn Hardware SpecificationsSoftware Features Chapter SpeedTouch LED Behaviour Indicator Description Name Colour StateAccess Method Can be used to How to Access your SpeedTouchAccess via the Web Interface Command Line Interface CLI Access via CLIFor more information, see Quote site command on Username Administrator Select All Programs Accessories Command PromptOpen a Command Prompt window Access via FTPFile Transfer Protocol FTP Command You can use to Common FTP commandsHome/doejohn1$ftp 192.168.1.254 Connected to Remote Assistance Disabling remote accessStandard wiring Local Network SetupProcedure Ethernet networkMenu select Home Network Devices Device settings Ethernet link checkInternet Connectivity Dial-In Clients See 3.1 SpeedTouch Web Pages on page 21 to proceed SpeedTouch Web Pages Terminating an Internet session Starting an Internet IGD Control AgentSession Control onInternet connection status Terminating an Internet session MS Windows XP BroadBand Connection Prerequisites Configuring a broadband connectionChapter Network and Dial-up connections YourISP Starting a broadband Internet sessionClick Disconnect Terminating a broadband Internet sessionOn the Apple menu, click System Preferences Mac OS X PPPoE Dial-in ClientClick Apply Now Chapter Introduction SpeedTouch Web InterfaceSpeedTouch DocumentationMenu Language Bar Navigation Bar Notification Area Tasks NavigationCollapsing and expanding the menu MenuSpeedTouch ToolboxLanguage Bar Navigation Bar Notification Area Tasks SpeedTouch home HomeSpeedTouch Broadband Connection Toolbox Home Network SpeedTouch Information Configuration Event Logs UpdateInformation Pick a task... list, click Set up SpeedTouch Easy SetupRestart Accessing the RestartRestarting your SpeedTouch Pick a task... list, click RestartConfiguration Accessing the Backup & Restore Backup & RestoreSaving your current configuration Restoring a previously saved configurationReset to Factory Defaults Event Logs Indicator DescriptionUpdating the SpeedTouch system software UpdateBroadband Connection Internet ServicesBroadband Connection menu Click Check Connectivity Connectivity CheckDSL Connection Internet Services Accessing the Internet Internet Service SettingsService Settings On the Broadband Connection menu click Internet ServicesToolbox URL Username PasswordGame & Application Sharing Defined Games & Applications Accessing the Defined Games & ApplicationsConfigure Under Accessing the Game or Application Definition OverviewGame or Application Definition Adding a Port Translation ruleNew Game or Application Parental Control Block is selected under Action for Unknown Sites Allow is selected under Action for Unknown SitesClick Redirect in the Action list Under Content Based Filtering you are able toClick Allow in the Action list Web Filtering Activation Accessing this page Proceed as followsWeb Filtering Activation Standard license activation Click StandardIcon Description Content LevelContent level creation Proceed as follows New Content LevelContent level configuration Content level definition Under Pick a task..., click Create a new content levelChapter High FirewallIntrusion Detection Dynamic DNS On the Dynamic DNS page, click ConfigureUser Management Edit User Accessing the User Edit Editing a user accountOn the Toolbox menu, click User Management Changing the default Change Default UserUser Add User Devices Home NetworkInterfaces Devices Accessing the device settings Overview Device SettingsConnection Sharing Server, as described in 4.5.2 Game & Application Sharing on Assign Public IPInterfaces Assigning a new IP address to the SpeedTouch Interface SettingsUnder IP Addresses Dhcp Pool Accessing the Dhcp PoolOn the Home Network menu, click Interfaces Dhcp Pool System software upgrades Software UpgradeIntroduction Starting the Upgrade Wizard Upgrade Wizard on Setup CDSee Upgrade procedure on page 83 to continue Upgrade procedure System software downgrade Troubleshooting SpeedTouch does not work SpeedTouch unreachable General SpeedTouch TroubleshootingLAN LED does not light up Ethernet TroubleshootingUpgrade Troubleshooting UPnP on Windows XP Systems Adding IGD Discovery Control Hardware reset Software reset Resetting your SpeedTouchChapter Page Need more help?