APC 2200XLT, 3000T, 5000T, 1400XLT user manual Troubleshooting

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Troubleshooting

Use the chart below to solve minor UPS installation problems. Contact APC Technical Support Staff for assistance with complex UPS problems. See APC Contact Information, page 21, for a location near you.

Problem and Possible Cause

 

Solution

 

 

 

UPS will not turn on.

 

 

∙ ON button not pushed.

 

Press the ON button once to power the UPS and the load.

 

∙ UPS not connected to AC power supply.

 

Check that the power cable from the UPS to the power supply is

 

 

securely connected at both ends.

∙ UPS input circuit breaker tripped.

 

Reduce the load on the UPS by unplugging equipment and reset

 

 

the circuit breaker (on back of UPS) by pressing the plunger back

 

 

in.

∙ Very low or no utility voltage.

 

Check the AC power supply to the UPS with a table lamp. If very

 

 

dim, have the utility voltage checked.

∙ Battery not connected properly.

 

Confirm the battery connections.

 

 

 

UPS will not turn off.

 

 

∙ Internal UPS fault.

 

Do not attempt to use the UPS. Unplug the UPS and have it

 

 

 

serviced immediately.

 

 

 

UPS operates on-battery although normal line voltage exists.

∙ UPS’s input circuit breaker tripped.

 

Reduce the load on the UPS by unplugging equipment and reset

 

 

 

the circuit breaker (on back of UPS) by pressing the plunger back

 

 

in.

∙ Very high, low, or distorted line voltage.

 

Move the UPS to a different outlet on a different circuit.

Inexpensive fuel powered generators can distort

 

Test the input voltage with the utility voltage display. If acceptable

the voltage.

 

 

to the load, reduce the UPS’s sensitivity. Refer to Voltage

 

 

 

 

Sensitivity, page 8, for instructions.

 

 

 

UPS beeps occasionally.

 

 

∙ Normal UPS operation.

 

None. The UPS is protecting the load.

 

 

 

 

UPS does not provide expected backup time.

 

 

∙ The UPS’s battery is weak due to recent outage

 

Charge the battery. Batteries require recharging after extended

 

or is near the end of its service life.

 

outages. Also, they wear faster when put into service often or

 

 

when operated at elevated temperatures. If the battery is near the

 

 

end of its service life, consider replacing the battery even if the

 

 

replace battery indicator is not yet lit.

∙ The UPS is overloaded.

 

Check the UPS’s load display. Unplug less needed equipment, such

 

 

as printers.

 

 

 

Front panel indicators flash sequentially.

 

 

∙ The UPS has been shut down by remote control.

 

None. The UPS will restart automatically when utility power

 

 

 

returns.

 

 

 

All indicators are lit and UPS emits a constant beeping.

∙ Internal UPS fault.

 

Do not attempt to use the UPS. Turn the UPS off and have it

 

 

 

serviced immediately.

 

 

 

All indicators are off and UPS is plugged into wall outlet.

∙ The UPS is shut down and the battery is

 

None. The UPS will return to normal operation when the power is

 

discharged from an extended outage.

 

restored and the battery has a sufficient charge.

 

 

 

The replace battery light is lit.

 

 

990-7031D, Revision 5 5/01

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Contents 990-7031D, Revision 5 5/01 990-7031D, Revision 5 5/01 Replacement and Recycling of Batteries Handling SafetyElectrical Safety 990-7031D, Revision 5 5/01 Table of Contents Page Unpacking InstallationIntroduction Placement Installing Rack Mount UnitsFront Load the UPS into the Rack Rack Mount OptionsConnect the Batteries Tower Units3U Rack Mount Units 5U Rack Mount UnitsRear Views Charge the batteryInitial Startup Operating Instructions Shutdown Mode On BatteryBattery Charge Bar Graph Replace BatteryCold Start Low BatterySmartBoost Cold start is not a normal conditionStorage Conditions Replacing the BatteryStorage Extended storageBattery Replacement Procedure Tower Units Battery Replacement Procedure 3U Rack Mount Units Battery Replacement Procedure 5U Rack Mount Units 990-7031D, Revision 5 5/01 Typical On-Battery Runtime Versus Load, in Hours User Configuration ItemsHow to Determine On-Battery Run Time Tower and 5U Models 1400VA and 2200VA Models2200 Tower and 5U Rack Mount Models 3000 & 5000 VA Models 3U Rack Mount Models 2200 & 3000 VA ModelsSpecifications 1400 VA 2200 VA 3000 VA 5000 VATroubleshooting If the UPS requires service do not return it to the dealer ServiceLimited Warranty APC Contact Information990-7031D, Revision 5 5/01 XL Installation Smart-UPS Battery ProtocolUse the Smart-UPS Battery Pack Utility Battpack Click on Configuration Click on UPS Operating ParametersStep Number Type Produced Effect Racks Rack Type Hole Type Hardware Required Hardware IncludedAppendix C Transporting Your Smart-UPS
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3000T, 1400XLT, 5000T, 2200XLT specifications

The APC (American Power Conversion) range of Uninterruptible Power Supplies (UPS) includes models such as the 2200XLT, 5000T, 1400XLT, and 3000T, each designed to meet different power protection needs in various environments. These models provide reliable backup power and surge protection, ensuring that electronic devices remain operational during utility power disruptions.

The APC 2200XLT is known for its robust performance and efficiency. This model features on-line double conversion technology, which guarantees that connected equipment receives pure sine wave power, crucial for sensitive electronics. With a power capacity of 2200 VA, the 2200XLT accommodates high-energy requirements, making it ideal for small to medium-sized businesses. The LCD display provides real-time status on power conditions, battery health, and load levels, ensuring users are always informed.

The APC 5000T, with a power capacity of 5000 VA, is designed for larger operations, providing substantial backup power for critical infrastructure. This model offers advanced features such as hot-swappable batteries, allowing maintenance without disrupting power to connected devices. The 5000T also includes PowerChute software, facilitating monitoring and management of UPS systems via a user-friendly interface. Its enhanced scalability means it can easily be expanded to meet growing power needs.

The APC 1400XLT is compact yet efficient, offering 1400 VA of power. It excels in providing reliable protection for desktop computers and workstations. Featuring Power Factor Correction (PFC), this model optimizes power delivery, resulting in increased energy savings. Its customizable alarm settings and easy-to-read LCD panel make it user-friendly, ensuring that even those with minimal technical expertise can operate it effectively.

Lastly, the APC 3000T serves as a versatile powerhouse for small to medium-sized data centers. Its 3000 VA capacity supports critical equipment, while redundant features enhance reliability. The unit is also equipped with a network management card for remote monitoring capabilities. The 3000T's ability to configure and manage multiple units in a parallel setup allows businesses to ensure that their power needs are met while maximizing uptime.

In summary, the APC 2200XLT, 5000T, 1400XLT, and 3000T UPS models offer a variety of features and technologies designed to ensure power availability and system reliability across various applications. These units emphasize security against power disturbances while providing a solid return on investment for organizations seeking to protect their critical electronic infrastructure.