•Avoid handling printouts on glossy paper right after printing to allow the ink to set.
•Turn off any high speed settings in your product software.
•If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first. Adjust the Print Density and/or Increased Ink Drying Time settings.
•Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
•Align the print head.
•Clean the paper path.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Paper Specifications
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting
Cleaning the Paper Path
Loading Paper
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
•Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
•The ink cartridges may be old or low on ink, and you may need to replace them.
•Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
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