Canon 900D manual Troubleshooting, A Message is Displayed on the LCD, Try This

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Troubleshooting

Troubleshooting

Let’s take a look at countermeasures against troubles which may occur during use of the printer.

Note Here, we will discuss errors indicated on the LCD, problems that might occur during direct printing from the digital camera, and problems that are also likely to occur while using the Photo Viewer. If you cannot find the symptom corresponding to a certain problem, refer to the User’s Guide.

z“A Message is Displayed on the LCD” on page 43

z“Ink does not come out/ Printing is Blurred/ Colors are Wrong/ White Streaks” on page 45

z“Printed Surface is Scratched” on page 45

z“Cannot Print Properly from the Digital Camera” on page 46

z“An Error Message is Displayed While Using the Photo Viewer” on page 47

A Message is Displayed on the LCD

If a message is displayed on the LCD, take the corresponding countermeasure described below.

Message

Try This

 

 

No images.

Image data edited/processed on the computer should be printed from the computer, not

 

from the camera.

 

 

Waste ink tank almost full.

Press the Resume button to recover from the error.

 

You can print images for a while but you cannot print any more image when the waste ink

 

tank becomes full. Contact the Customer Care Center.

 

 

Read-write mode enabled.

The memory card utility started on the computer has write-enabled the card slot. When

 

the card slot is write-enabled, the printer cannot print images.

 

When you have finished writing data to the card, select the read-only mode. For the

 

cancellation procedure, see “Setting up the Card Slot as the Memory Card Drive of the

 

Computer” on page 31.

 

 

Failed to align print head

Press the Resume button and follow the procedure below.

 

(1) Open the front cover and check if there is ink left. If there is no ink left, replace the ink

 

tanks. See “Replacing Ink Tanks” on page 36.

 

(2) Print the nozzle check pattern to verify that the print nozzles are clean.

 

See “Printing the Nozzle Check Pattern” on page 39.

 

(3) Move the printer so that the paper output is not in direct sunlight and try automatic

 

print head aligning again.

 

(4) If the error persists, adjust the print head manually on page 44.

 

 

Cannot communicate with digital

Disconnect the camera connection cable, press the Resume button, and then connect

camera.

the cable once more.

 

The digital camera should be turned on automatically. If not, turn it on manually.

 

 

Unsupported device connected.

Disconnect the camera connection cable, press the Resume button, and then connect

 

the cable once more.

 

If the error is still unresolved, there is a possibility that you are using a digital camera or

 

digital video camcorder that is not supported by this printer.

 

Connect only digital cameras or digital video camcorders that are compatible with this

 

printer.

 

 

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Contents Series Photo Printer Direct Printing Guide Contents ContentsPrinting Flow Using a Memory Card Printing Maintenance2 Power Lamp 5 Settings ButtonOperation Panel and Menu Display Operation Panel Names and Functions12 Cancel Button 14 Indicator Lamp9 Buttons 10 Photo Viewer ButtonHead cleaning Deep cleaningMenu Displays Print allStep 3 Insert the memory card Printing FlowStep 1 Turn on the Printer Step 2 Load the paper Step 4 Selecting the Print Mode Step 5 Change/Confirm Print Settings and Start PrintingChange the Settings Inserting a Memory Card Using a Memory CardMemory Cards Supported by this printer 3 Install the memory card in the card slot 1 Turn on the printer 2 Open the card slot coverRemoving a Memory Card 4 Confirm the settings Printing PhotographPrinting an Image Displayed on the LCD Turn on the printer and Load the Paper5 Change the settings 6 Start printingLoading Paper „ Print Media to Avoid„ Loading the Print Media 1 Turn on the printerLoad Limit Mark 3 Preparing to Load Paper4 Loading the Paper „ Media Types for Card Direct Printing Media TypePaper Rest Load Paper SizePrinting Images from a Memory Card Specifying how many copies to print for each image„ Specifying the number of copies to print for each image 1 Prepare to print4 Start printing „ Printing a specified area - Trimming3 Specify the number of copies to print 3 Finalize the trimmed area 1 Set the Trimming Mode2 Trimming and Rotating the Sections you wish to Print Printing all images 3 Start printingPrinting an Image List - Print Index Specifying the layout z Borderedz Borderless z Postcard3 Specify the layout 4 Select the image to print5 Start printing 2 Using the buttons to specify the number of copies to print2 Set the DPOF mode Printing According to the Settings Made on the Camera - DPOF Printing1 Turn on the printer and load the paper „ Settings Menu Display Specifying the Paper and Optimizing Images„ How to Make Settings „ Other Setting Items2 Finalize the Settings 1 Select an item to set„ Borderless Printing Borderless„ Date „ Print QualityMedia Types for Digital Camera Digital Camera SettingPrinting Photographs Directly from a Digital Camera 4 Start printing using the print function of the digital camera Printing from a Digital CameraEnsure that the printer is turned on Load the paper 3 Connect the digital camera and the printerPrint quality setting Maintenance 1 Display the image you want to print in the Replay mode2 Press the SET button to display the Print menu z You can make the following prints directly from a digital cameraUsing Photo Viewer 3 Choose print settings and start printingOther Useful Functions Ensure that the printer and the computer are turned onThe Photo Viewer is terminated in the following case 4 Exit the Photo ViewerNotes Changing the Display Mode Setting up the Card Slot as the Memory Card Drive of the Computer Open the USB memory card setup windowThe USB Memory Card Settings window appears The Read/write attribute setting window appearsStart the BJ Utility Turn on the printer Select Maintenance from the MenuChanging the Language Displayed 3 Select Contrast Adjusting Contrast of the LCD3 Select a language for display Reducing the Sound of Printer Operation 3 Select Quiet modeReplacing an Ink Tank Knowing When to Replace an Ink TankWhen Low Ink is Detected 3 Prepare a replacement tank Replacing Ink Tanks1 Ensure that the printer is on, and then open the front cover 2 Remove the empty ink tank4 Install the ink tank 5 Close the front coverPrinting Maintenance When Printing Becomes Faint or Colors are IncorrectStep1 Step2Printing the nozzle check pattern Printing the Nozzle Check PatternExamining the Nozzle Check Pattern After print head cleaning finishes Print Head CleaningEnsure that the printer is on Print Head Cleaning Print Head Deep Cleaning Ensure that the printer is on Print Head Deep CleaningAlign the print head automatically Note When Automatic Print Head Aligning Cannot Execute CorrectlyAligning Print Head - Auto head align Troubleshooting A Message is Displayed on the LCDMessage Try ThisNote Adjusting the Print Head Manually If the Same Error PersistsNote If the printed surface is still scratched „ Printed Surface is ScratchedPossible Cause „ Cannot Print Properly from the Digital Camera An Error Message is Displayed While Using the Photo Viewer Error MessageIndex Read/write mode Read-only modeSmartMedia Card 7, 8