Wacom DTF-720 manual Display Troubleshooting, If One of These Messages Should Appear

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Troubleshooting

Display Troubleshooting

If One of These Messages Should Appear...

Message

What to Do

Prior to connecting the product, if you have a monitor that you have been using, connect it and then adjust the horizontal frequency to 30–80 kHz and the vertical frequency to 50 –75 Hz. Connect the product.

-Verify that the video signal cable* is connected.

-Verify that the video signal cable connector pins are not bent or broken.

When the computer goes in to power saving mode, move the mouse or press any keyboard key.

Verify that the computer graphics board is correctly installed.

Verify that the video signal cable is connected.

Verify that the video signal cable connector pins are not bent or broken.

If you are using a cable other than the video signal cable that was included with the product, this message may appear prior to the computer going into power-saving mode. The product is not out of order. Use the cable that was included to connect the product.

If One of These Conditions Should Appear...

Condition

What to Do

The power lamp lights up or- ange or orange and blue.

The power lamp doesn’t light up and the screen doesn’t dis- play.

The screen doesn’t display even when the power switch is turned on.

The picture is distorted

The picture appears wavey

The picture fl ickers

The picture is not clear

The picture appears doubled or in triplicate

The picture is out of position

The picture size is incorrect

The picture is dark.

Waves and vertical stripes appear in the picture.

The picture colour is uneven.

The colour white does not display as white.

Verify that the video signal cable is connected.

Verify that the video signal cable connector pins are not bent or broken.

When the computer goes in to power saving mode, move the mouse or press any keyboard key.

Verify that the computer graphics board is correctly installed.

Verify that the power cable is connected and turn the power switch on.

•Adjust the pitch and phase.

•Verify that your computer display adapter is compatible with the product. •Verify that the graphics mode and frequency for the input signal are compatible with the product.

•Adjust the computer’s refresh rate (vertical frequency) for optimal display.

•Adjust the contrast and brightness. •Adjust the pitch and phase.

•Set your computer’s resolution to SXGA (1280 x 1024).

•Do not add an extension to the video signal cable and refrain from using the input selector.

•Connect the video signal cable fi rmly to the connector.

•Adjust the pitch and phase.

•Adjust the horizontal and vertical positioning. Depending on the input signal and video card, the picture may not entirely fi ll the screen.

•Adjust the brightness.

•Adjust the pitch and phase.

•Adjust the colour temperature.

* Video signal cable indicates both USB cables (see page 7).

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Contents PL-720 PL-720 Users Guide Table of ContentsRegarding the power plug and power adapter Safety PrecautionsDo not open the back cover When connecting the power plug Do not use organic solvents to clean this productWhen not using this product for a long period of time Do not let the product get wetPlease be aware of the following regarding the LCD display Warranty ExclusionsFront Component FunctionsBack Installing PL-720 on a Mount Arm Adjusting the StandAccessory Check Connecting PL-720 Computer Windows Setup Installing PL-720 DriverInstalling the Tablet Driver Uninstalling the Tablet Driver Mac OS X SetupWindows MacintoshPL-720 Power Saving Function Auto-Adjust FunctionPL-720 Display Blurring and Protrusion of the Picture from the LCD Panel ProcedureOn-Screen Display OSD Menu Buttons How to Use the OSD MenuTypes of OSD Menus ResetContrast Language Brightness BacklightVertical Center Pitch Horizontal Center PhaseBasic operation How to use the Tablet ButtonsComponent Functions Name FunctionDisplaying the Control Panel Using the Control PanelControl Panel Basics Opening the Control Panel in WindowsFunction Names Description Switch and Button SettingsOpen/Run Customizing the Pop-up MenuSynchronizing the Positions of the Pen Tip and Pointer If Another Monitor Name is Displayed in the Monitor Field Using Multiple Interactive Pen Displays【Important】 Removing Stains Supplementary InformationReplacing the Pen Nib Remove the pen nib Insert a new nibDisplay Troubleshooting TroubleshootingIf One of These Messages Should Appear If One of These Conditions Should AppearTroubleshooting for Windows General TroubleshootingCondition Specification Troubleshooting for MacintoshObtaining Technical Support