Obtaining Technical Support

If you experience a problem with this product that cannot be solved by referring to this guide or the manual included with your driver CD, please refer to our online FAQ or contact our support staff.

Online FAQ: http://www.wacom-asia.com/faq/faq_index.html

Email: http://www.wacom-asia.com/contact/contact_index.html

Phone support is available from 9:00 am - 6:00 pm on weekdays:

Tel: +81-3-5309-1588, Fax: +81-3-5309-1514

(International calling fees differ by region.)

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Support for Hong Kong residents is available from Wacom Hong Kong Ltd. URL: www.wacom.com.hk

Tel: (852) 2836-8186, Fax: (852) 3519-4833

Email: sales:wacom.com.hk

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Regarding Limited Warranty in the Asia Paciﬁ c region (excluding China and Hong Kong) Wacom Co., Ltd. warrants the product, to the original consumer purchaser, including the main unit and accessories such as the AC adapter and cables, to be free from defects in materials and workmanship under normal use and service for a period of one (1) year, from the date of original retail purchase, as evidenced by a copy of the receipt (proof of purchase) or if issued, the warranty card from your local reseller or distributor. Wacom's Limited Warranty Policy for Asia Paciﬁ c can be found on the Asia Paciﬁ c website at: www.wacom-asia.com/technical/warranty/img/Limited_Warranty_AP.pdf

Premium Extended Warranty Service is available in Asia Paciﬁ c http://www.wacom-asia.com/technical/warranty/premiumwarranty.html