Toshiba B-SX4T-QP manual Removing Jammed Media, Do not use any tool that may damage the Print Head

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5. TROUBLESHOOTING

ENGLISH VERSION EO1-33034

5.3 Removing Jammed Media

5.3Removing Jammed Media

CAUTION!

Do not use any tool that may damage the Print Head.

This section describes in detail how to remove jammed media from the printer.

1.Turn off and unplug the printer.

2.Open the Top Cover.

3.Turn the Head Lever to Free position, then open the Ribbon Shaft Holder Plate.

4.Open the Print Head Block.

5.Remove the ribbon and media.

NOTE:

If you get frequent jams in the cutter, contact a TOSHIBA TEC authorised service representative.

Print Head Block

Ribbon Shaft Holder Plate

 

6.Remove the jammed media from the printer. DO NOT USE any sharp implements or tools as these could damage the printer.

7.Clean the Print Head and Platen, then remove any further dust or foreign substances.

8.Paper jams in the Cutter Unit can be caused by wear or residual glue from label stock on the cutter. Do not use non-specified media in the cutter.

E5- 3

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Contents SX4T-QQ/QP CE Compliance for EU only VorsichtSX4T-QQ/QP Wkhsoxj Precautions Request Regarding MaintenanceTable of Contents EA1-1 EA2-1EA3-1 EA4-1Introduction Features Product OverviewUnpacking Accessories Dimensions AppearanceFront View Rear ViewOperation Panel InteriorPrinter Setup PrecautionsProcedure before Operation Connecting the Cables to Your Printer GoriConnecting the Power Cord Turning the Printer Turning on the PrinterTurning OFF the Printer @ ? Loading the MediaDo not over-tighten the Locking Ring of the Supply Holder Setting the Feed Gap Sensor position Setting the Black Mark Sensor positionBatch mode Strip modeSTANDARD/PEEL OFF position Build-in rewinder mode Cut modeAuto Ribbon Saving Mode Loading the RibbonPcmcia Cards 3517 Test PrintFeed or Restart key Printer’s power OFF then back to on and check that the LCD Sample of the bar code test print label On Line Mode Operation PanelOperation Reset Dump Mode Maintenance CleaningPrint Head/Platen/ Sensors Covers and Panels Optional Cutter ModuleCare/Handling of the Media and Ribbon Troubleshooting Error MessagesError Messages Problems/Causes Solutions Restart keyPossible Problems Error Messages Problems/Cause SolutionsPossible Problems Causes Solutions Removing Jammed Media Do not use any tool that may damage the Print HeadThreshold Setting Threshold setting procedureAppendix 1 Specifications A1.1 PrinterModel A1.2 Options A1.3 MediaA1.3.1 Media Type LabelA1.3.2 Detection Area of the Transmissive Sensor LabelA1.3.3 Detection Area of the Reflective Sensor A1.3.4 Effective Print AreaTag paper with square holes A1.4 Ribbon Figure below shows the effective print area on the mediaSymbols in the message Appendix 2 Messages and LedsFollowing message appears Appendix 3 Interface „Interface CablesAppendix 4 Print Samples Interleaved 2 CODE39 Standard JAN13, EAN13EAN13+2 digits EAN13+5 digits CODE39 Full AsciiUPC-A+5 digits Industrial 2RSS-14 RSS-14 Stacked RSS LimitedGlossaries Bar codePrint head element USB Universal Serial BusIndex Index EO1-33034

B-SX4T-QP specifications

The Toshiba B-SX4T-QP is a versatile and efficient industrial barcode printer that has garnered attention for its combination of advanced technology and user-friendly features. Designed to meet the demands of various industries, the B-SX4T-QP plays a crucial role in enhancing operational efficiency and maintaining productivity in environments such as manufacturing, logistics, and retail.

One of the standout features of the B-SX4T-QP is its high-resolution printing capability. The printer offers a resolution of up to 300 dpi, ensuring that barcodes, text, and graphics are printed with exceptional clarity and precision. This is especially important for applications that require high-quality labels, such as those found in healthcare and pharmaceuticals. The printer can handle media widths of up to 4 inches, accommodating a wide range of label sizes and formats.

The B-SX4T-QP utilizes advanced thermal transfer and direct thermal printing technologies, which allows users to choose the method that best suits their printing needs. The thermal transfer method provides durability for labels that are exposed to harsh conditions, while direct thermal printing is ideal for short-term applications where label longevity is not a concern.

Another significant characteristic of the B-SX4T-QP is its high-speed printing capability. The printer can deliver print speeds of up to 8 inches per second, allowing for quick label production and reducing wait times in busy operational settings. This speed is complemented by a robust and reliable design, ensuring that the printer can withstand the rigors of industrial environments.

Connectivity options are abundant with the B-SX4T-QP. The printer supports various interfaces including USB, parallel, serial, and Ethernet, allowing for seamless integration into existing systems. This flexibility makes it easy for businesses to incorporate the printer into their workflows, regardless of their current technology infrastructure.

In addition to its impressive printing capabilities, the B-SX4T-QP is known for its ease of use. The printer features a user-friendly interface, making it accessible for operators of varying skill levels. It also offers features like an easy-to-replace ribbon and label loading system, minimizing downtime and ensuring that label production can resume quickly.

Overall, the Toshiba B-SX4T-QP industrial barcode printer stands out for its combination of high-resolution printing, speed, durability, and user-friendly design. These characteristics make it an ideal choice for businesses looking to optimize their printing processes and enhance overall productivity. Whether in manufacturing, logistics, or retail, the B-SX4T-QP proves to be a reliable partner in achieving labeling and printing success.