Toshiba GA-1200 quick start Troubleshooting, Network setting checklists, File storage

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5 APPENDIX

Troubleshooting

This section picks up troubleshooting from other manuals and describes them collectively.

Network setting checklists

Check if the network setting is correct according to checklists, and then specify the cause of the error and take an appropriate countermeasure. The checklists are introduced by functions. Look for a function you are using and refer to the corresponding item in the list. Note that the check- lists are extracts from the Network Administration Guide for Scanning Functions.

When this equipment cannot be detected over the network, check if the network cable is cor- rectly connected, and then refer to the following manuals:

yNetwork Administration Guide for Printing Functions Chapter 3 “TROUBLESHOOTING”

Equipment Detection and Printing Check

File storage

When an error has occurred in the file storage function, check the setting by referring to the list below.

No

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Is the IP address of this

Next Step

 

Refer to the Setup Guide for

 

equipment correctly set?

Ö

Printing Functions and set the

 

Ø

 

 

 

TCP/IP correctly.

 

 

 

 

 

 

 

 

 

2

Can you utilize the TopAc-

Next Step

 

Refer to the Setup Guide for

 

cess?

Ö

Printing Functions and set the

 

Ø

 

 

 

HTTP correctly.

 

 

 

 

 

 

 

 

 

3

Is a folder where the file is

 

 

Refer to “Setting up Save as file

 

stored set correctly?

 

 

Settings” in the Setup Guide for

 

 

 

 

Scanning Functions and set the

 

 

Next Step

Ö

folder correctly.

 

 

Ø

According to the protocol selected

 

 

 

 

 

 

 

in this step, setting the related

 

 

 

 

items in the “Setup” - “Network”

 

 

 

 

menu may be required.

 

 

 

 

 

4

Can the file be stored?

 

 

An error code is printed in the

 

 

 

 

Transmission/Reception Journal.

 

 

End

Ö

Refer to the “Error code list” in the

 

 

 

 

Network Administration Guide

 

 

 

 

for Scanning Functions.

 

 

 

 

 

30 Troubleshooting

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Contents Quick Start Guide for Scanning Functions Page Preface Software License Agreement Grant of LicenseDisclaimer of Warranty Before Reading This Manual Lineup of our manualsOperator’s Manual for Copying Functions Booklet Operator’s Manual for Facsimile Function BookletScanning functions How to read this manual Symbols in this manual TrademarksDisclaimer notice Security precautions To AdministratorsContents Contents Scan Utilities CD-ROM This chapter describes the details of option configurationsScanner Upgrade Kit Network Printer Kit Function Enhancement by Option ConfigurationsScanner Upgrade Kit / External Keyboard Fax Kit / External Keyboard Scanner Upgrade Kit Items Included in Optional KitsClient Software About the CD-ROMScan Utilities CD-ROM Page System Requirements System Requirements General requirementsConnecting to the Network Connecting to the Network Setup Overview of Connecting Configurations Connecting the equipmentAvailable functions under each connection Local area network connection over TCP/IPLocal area network connection over IPX/SPX Internet connectionAbout Setups Setup the network document processing systemOptions Setup contents Descriptions References Quick Start Guide for Printing FunctionsSetup Flow for TopAccess Setup Flow Description/ReferencePage Appendix Default Setting List Default settings for Network SettingDefault settings for Print Service Setting Mail PrintTroubleshooting Network setting checklistsFile storage Check Item Yes CountermeasureEmail transmission Scanning Functions and perEmail printing InternetFax Onramp gateway Scanning Functions orOfframp gateway Alerts TopAccess error messagesTopAccess Device tab menu Device status indicators Device status indicator list Setup Guide for Printing FunctionsError message list TopAccess Message Corrective ActionGA-1200 OME060189B0 GA-1200