Toshiba GA-1200 quick start Onramp gateway, Scanning Functions or

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5 APPENDIX

Onramp gateway

When an error has occurred in the onramp gateway function, check the setting by referring to the list below.

No

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Are servers for sending an

 

 

Refer to an appropriate manual

 

InternetFax/Email set cor-

 

 

and set the DNS server and

 

rectly?

Next Step

 

SMTP server correctly.

 

 

Ö

If necessary, refer to the “Setting

 

 

Ø

 

 

 

up DNS Server and Mail Server”

 

 

 

 

 

 

 

 

in the Network Administration

 

 

 

 

Guide for Scanning Functions.

 

 

 

 

 

2

Is the IP address of this

Next Step

 

Refer to the Setup Guide for

 

equipment correctly set?

Ö

Printing Functions and set the

 

Ø

 

 

 

TCP/IP correctly.

 

 

 

 

 

 

 

 

 

3

Can you utilize the TopAc-

Next Step

 

Refer to the Setup Guide for

 

cess?

Ö

Printing Functions and set the

 

Ø

 

 

 

HTTP correctly.

 

 

 

 

 

 

 

 

 

4

Is the setting for SMTP

Next Step

 

Refer to the Setup Guide for

 

transmission of an Internet-

Ö

Scanning Functions and set the

 

Ø

 

Fax/Email enabled?

 

SMTP client correctly.

 

 

 

 

 

 

 

 

5

Are settings for sending an

Next Step

 

Refer to the Setup Guide for

 

InternetFax/Email enabled?

Ö

Scanning Functions and per-

 

Ø

 

 

 

form a correct InternetFax setting.

 

 

 

 

 

 

 

 

 

6

Is a setting for the Fax func-

 

 

Refer to the Setup Guide for

 

tions enabled?

Next Step

 

Printing Functions or the Oper-

 

 

Ö

ator's Manual for Facsimile

 

 

Ø

 

 

 

Function and perform a correct

 

 

 

 

 

 

 

 

Fax setting.

 

 

 

 

 

7

Is a setting for the onramp

 

 

Refer to the Setup Guide for

 

gateway functions enabled?

 

 

Scanning Functions or the

 

 

Next Step

Ö

Operator's Manual for Facsim-

 

 

Ø

ile Function and set the mail-

 

 

 

 

 

 

 

boxes and the Email address of

 

 

 

 

the destination correctly.

 

 

 

 

 

8

Can you send a Fax docu-

 

 

An error code is printed in the

 

ment received from a G3

 

 

Transmission/Reception Journal.

 

facsimile as an InternetFax/

End

Ö

Refer to the “Error code list” in the

 

Email?

 

 

Network Administration Guide

 

 

 

 

for Scanning Functions.

 

 

 

 

 

34 Troubleshooting

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Contents Quick Start Guide for Scanning Functions Page Preface Software License Agreement Grant of LicenseDisclaimer of Warranty Before Reading This Manual Lineup of our manualsOperator’s Manual for Copying Functions Booklet Operator’s Manual for Facsimile Function BookletScanning functions How to read this manual Symbols in this manual TrademarksDisclaimer notice Security precautions To AdministratorsContents Contents This chapter describes the details of option configurations Scanner Upgrade KitScan Utilities CD-ROM Function Enhancement by Option Configurations Scanner Upgrade Kit / External KeyboardNetwork Printer Kit Fax Kit / External Keyboard Scanner Upgrade Kit Items Included in Optional KitsAbout the CD-ROM Scan Utilities CD-ROMClient Software Page System Requirements System Requirements General requirementsConnecting to the Network Connecting to the Network Setup Overview of Connecting Configurations Connecting the equipmentAvailable functions under each connection Local area network connection over TCP/IPLocal area network connection over IPX/SPX Internet connectionAbout Setups Setup the network document processing systemOptions Setup contents Descriptions References Quick Start Guide for Printing FunctionsSetup Flow for TopAccess Setup Flow Description/ReferencePage Appendix Default Setting List Default settings for Network SettingDefault settings for Print Service Setting Mail PrintTroubleshooting Network setting checklistsFile storage Check Item Yes CountermeasureEmail transmission Scanning Functions and perEmail printing InternetFax Onramp gateway Scanning Functions orOfframp gateway TopAccess error messages TopAccess Device tab menu Device status indicatorsAlerts Device status indicator list Setup Guide for Printing FunctionsError message list TopAccess Message Corrective ActionGA-1200 OME060189B0 GA-1200