Troubleshooting/FAQs, General problems

Troubleshooting/FAQs

13.1General problems

This chapter provides you with tips on how to locate and troubleshoot common problems.

Problem	Possible cause	To correct or avoid error
The device is not	There is no power supply	Check if the power switch is set to ON.
operational.	to the device.
The monitor remains	The monitor is switched	Switch on the monitor.
dark.	off.
	The monitor is in	Press any key on the keyboard.
	"powersave" mode.
	The brightness button has	Set the monitor brightness button to obtain more light. For detailed
	been set to dark.	information, refer to the monitor operating instructions.
	The power cord or the	• Check whether the power cord has been properly connected to
	monitor cable is not	the monitor and to the system unit or to the grounded shockproof
	connected.	outlet.
		• Check whether the monitor cable has been properly connected to
		the system unit and to the monitor.

		If the monitor screen still remains dark after you have performed
		these checks, please contact your technical support team.
The mouse pointer	The mouse driver is not	Check whether the mouse driver is properly installed and present
does not appear on	loaded.	when you start the application program. For more detailed
the screen.		information, refer to the manuals for the mouse or application
		programs.
	The mouse is not	Check whether the mouse cord is properly connected to the system
	connected.	unit. If you use an adapter or extension on the mouse cable, also
		check the connectors.
		If the mouse pointer still does not appear on the screen after you
		have performed these checks and measures, please contact your
		technical support team.
Wrong time and/or		• Press <F2> within the boot sequence to open BIOS Setup.
date on the PC.		• Set the time and date in the setup menu.

Although the BIOS	The backup battery is	In this case, please contact your technical support team.
setting is OK, the time	dead.
and data are still
wrong.
USB device not	Operating system does	No remedy.
responding	not support the USB port.
	The operating system	Install a suitable driver; the correct driver can often be downloaded
	does not have a suitable	from the homepage of the device's manufacturer.
	driver for the USB device.	The EWF for Windows Embedded Standard 2009 must first be
		disabled for this purpose.
SIMATIC IPC427C		89
Operating Instructions, 04/2009, A5E02414743-01		89

IPC427C specifications

The Siemens IPC427C is a robust and versatile industrial PC designed to meet the demands of various applications in manufacturing, automation, and process control. This advanced system is tailored for use in harsh environments and is renowned for its high reliability and performance. One of the key features of the IPC427C is its compact design, allowing seamless integration into existing setups without consuming excessive space. This makes it particularly suitable for environments where space is at a premium.

The IPC427C utilizes powerful Intel processors, providing the necessary computational power to handle complex tasks and data processing. The system supports a range of Intel Core and Xeon processors, ensuring that users can select the configuration that best meets their performance requirements. Additionally, the IPC427C is equipped with an impressive amount of RAM, capable of supporting high-speed memory modules that enhance overall system performance.

Storage options in the IPC427C include both solid-state drives (SSD) and traditional hard disk drives (HDD), catering to various data storage needs. The solid-state drives offer faster data access speeds and higher durability compared to HDDs, making them ideal for critical applications. Users can also benefit from the flexibility in expansion options, as the IPC427C features multiple slots for add-on cards, enabling additional functionalities such as enhanced graphics capabilities or specialized communication interfaces.

Connectivity is another strong point of the IPC427C. Equipped with multiple USB ports, Ethernet connections, and serial interfaces, the system allows seamless integration with various peripherals and networks. This connectivity facilitates real-time data acquisition and communication, essential for modern industrial environments. The IPC427C also supports various protocols and standards, enhancing its compatibility with existing systems and software.

In terms of durability, the IPC427C is designed to withstand extreme temperatures, vibrations, and dust, making it suitable for industrial applications. Its fanless design reduces the likelihood of mechanical failures while ensuring silent operation. With its robust build quality, the IEC527C can operate continuously in demanding conditions, making it a reliable choice for a wide range of industrial applications.

Overall, the Siemens IPC427C stands out as a powerful and flexible industrial PC, combining advanced technologies and robust construction to provide reliable performance in challenging environments. Whether used in factory automation, machine control, or data processing, the IPC427C delivers efficiency and resilience, making it an essential component of modern industrial systems.