Siemens IPC427C manual Service and support, Training center, Technical support

Page 146

Appendix

A.3 Service and support

A.3 Service and support

Local information

Contain your Siemens representative (http://www.siemens.com/automation/partner) if you have questions about the products described here.

Technical documentation for SIMATIC products

You can find additional documentation for SIMATIC products and systems in the Internet: SIMATIC Guide manuals (http://www.siemens.com/simatic-tech-doku-portal)

Easy shopping at the mall

You can find the online catalog and order system under:

Industrial Automation and Drive Technologies (http://mall.automation.siemens.com)

Training center

All the training options are listed at:

SITRAIN homepage (http://www.sitrain.com)

Find a contact at: Tel. + 49 911 895 3200

Technical support

You can contact technical support for all Industry Automation and Drive Technologies products by:

●Phone: +49 180 5050 222

●Fax: +49 180 5050 223

●Internet: Online support request form: (http://www.siemens.com/automation/support- request)

When you contact the customer support, please have the following information for the technician on hand:

●BIOS version

●Order No. (MLFB) of the device

●Installed additional software

●Installed additional hardware

Online Service & Support

Information about the product, Support and Service, right through to the Technical Forum, can be found at: Industry Automation and Drive Technologies - Homepage (http://www.siemens.com/automation/service&support)

After-sales information system for SIMATIC PC / PG

Information about contacts, drivers, and BIOS updates, FAQs and Customer Support can be found at: After-sales information system for SIMATIC PC/PG (http://www.siemens.com/asis)

146

SIMATIC IPC427C

Operating Instructions, 04/2009, A5E02414743-01

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Contents Simatic Industrial PC Simatic IPC427CLegal information Table of contents Table of contents 105 List of abbreviations AppendixESD guidelines IndexIntroduction PrefaceContents format Table of Contents Guideline to the Operating InstructionsRepairs Safety InstructionsGeneral safety instructions System expansionsBattery ESD directivesDescription OverviewApplications Drives and storage media FeaturesBasic data Software Operating systems Monitoring and safety functionsBasic data Ports Windows Embedded Standard Function Hard disk / SSD version Compact Flash card versionActivation of Horm and creation of a Hiber File Device components Pos Description DesignExternal Design Ports and power supply Connection componentsOperator controls On/Off switchPosition of on/off switch Description Meaning Status displaysStatus displays Application planning TransportNoting the device identification data Unpacking and checking the delivery unitUnpacking the device COA Label Windows Embedded Standard Ambient and Environmental Conditions Vertical Power supply at the top Installing/mountingHorizontal preferred position Permitted temperatures Permitted mounting positionsUpright mounting Permitted temperatures SuspendedMounting methods Mounting informationMounting the device Steps for mounting on DIN rails Mounting on DIN railsMounting the device on DIN rails Installing/mounting 5.4 Mounting on DIN rails Removing the device from the DIN railMounting with mounting brackets Installing brackets on the deviceSteps for installing the mounting brackets Removing mounting clamps from the deviceMounting/demounting the device Mounting examples Material Bore diameterUpright mounting Mounting the vertical mounting bracket onto the deviceConnecting Connecting peripheral equipmentSteps for connecting the device to the 24 V DC power supply Connecting the 24 V DC power supplyConnecting To be noted before you connect the deviceProtective ground connection Protective earth terminalSteps for connecting the USB strain-relief USB strain-reliefConnections before commissioning CommissioningFactory state Basic commissioning initial startup Configuring the operating systemCommissioning Windows Embedded Standard RequirementsSwitch off the device Commissioning Windows XP Professional Switch off the device Additional information Commissioning other operating systemsCommissioning guide RS232 Integration into an Automation SystemEthernet Integration into an Automation System 8.1 Overview Simatic PC DiagBase software FunctionsMonitoring Functions Simatic PC DiagMonitor softwareTemperature monitoring/display Temperature monitoringWatchdog reactions Watchdog WDFunction WD monitoring timesPurpose and function Function CommandEnhanced Write Filter EWF Set EWFSpecial features for the use of Enhanced Write Filters EWF Ewfmgr c -enableComparison between EWF and Fbwf Configuring FbwfFile Based Write Filter Fbwf Functions Sram buffer memory Battery monitoring Operation without monitor and keyboard Tools Expansions and ConfigurationsOpen the device front panel PreparationOpen the device Steps in opening the device front panelMemory expansion Installing the memory moduleHow to remove a memory module Memory expansion optionsHow to install a memory module Installing a memory moduleDisplay of the current memory configuration Installing PCI-104 / PC/104 Plus modules Steps for mounting an expansion module Mounting PCI-104 or PC/104 Plus modulesMounting PCI-104 or PC/104-Plusmodules Configuring/installing a PCI-104 or PC/104-Plusmodule Mounting additional PCI-104 or PC/104-PlusmodulesInstalling/Removing Compact Flash Cards Installation options for Compact Flash cardsSteps for opening the module receptacle Installing/removing an accessible Compact Flash cardOpening the module receptacle Installing the Compact Flash card Steps for installing a Compact Flash cardRemoving the Compact Flash card Steps for removing a Compact Flash cardInstalling/removing a built-in Compact Flash card Steps for removing a built-in Compact Flash cardRepairs Maintenance and ServiceRemoving and Installing Hardware Components Carrying out repairsPreventive maintenance Component Exchange intervalRemoving drives How to remove a driveReplacing hard disk or SSD drive Installing a drive Disposal Replace the backup batteryTo be noted before you replace the battery ToolSteps for replacing the battery Replacing the batteryReconfiguring the Bios Setup Windows Embedded Standard Reinstalling the operating systemGeneral installation procedure Restoring the factory state Simatic IPC427C Setting up the operating system with the Recovery CD Windows XP ProfessionalRestoring the factory state Maintenance and Service Reinstalling the operating system Partition setup Setting up the operating system via the Recovery CD/DVDBooting with the Recovery CD/DVD Installation of the operating system CDDRIVE\MUIPartitioning the Compact Flash card Setting up the partitions under Windows Embedded StandardPartitioning data media Partitioning the hard diskSetting up the partitions under Windows XP Professional Partition Name Size File systemInstalling drivers and software Installing drivers and softwareDriver installation under Windows Embedded Standard Updating the operating system Installing updatesInstalling or updating application programs and drivers WindowsPerforming a Bios update Download from Bios updateData backup Creating an imageOn-screen error messages Alarm, error and system messagesBoot error messages On-screen error message Meaning / tipAlarm, error and system messages 12.1 Boot error messages Problem Possible cause To correct or avoid error Troubleshooting/FAQsGeneral problems Problems when using modules of third-party manufacturers General specifications Technical specificationsGeneral specifications SafetyVertical / portrait mounting position General specifications Climatic ConditionsHorizontal mounting position Motherboard General specifications Mech. Ambient conditionsSpecial Features Drives / storage mediaGeneral specifications Ports Status displays on the devicePower requirements of the components Maximum power consumption of the auxiliary componentsTypical power consumption 14.3 Integrated DC power supplyTechnical specifications Current consumption Power consumption At 24 V rated voltageDimension drawings Overview of the dimensional drawingsDimension drawings of the device Dimensional drawing of the device Front viewDimension drawings of the device with mounting brackets 100 101 Dimensional drawings of the device with expansion frames Dimension drawing of the blanking plate Dimensional drawing of the blinding plateDimension drawings Dimension drawing of the blanking plate Overview of internal components Detailed descriptionsInternal components Component Description Parameters Port Technical features of the motherboardBios CPU16.1.3.2 COM1/2 External portsOverview Port Position DescriptionDVI-I Pin no Short description Description Input / output 16.1.3.5 USBEthernet RJ45 connection USB port, 4 channel high current Pin noProfibus Can bus16.1.4.2 Compact Flash card interface Port Position Connector DescriptionInternal ports PCI-104 or PC/104-Plus interface PCI part PCI-104 or PCI part of the PC/104-Plus interface Pin noChanging the device configuration Bios SetupBios Setup program OverviewStarting Bios Setup Starting Bios SetupBios Setup menus Menu layout Menu DescriptionField Meaning Settings in the main menuMain menu By submenusSystem time and date Serial ATA Port 0, Serial ATA PortBoot Options submenu Keyboard Features submenu PCI MPI / DP Hardware Options submenuEntry Meaning Settings in the Advanced Menu Advanced MenuIO Device Configuration submenu Sata Configuration submenu AhciSecurity menu Boot menu 12 Boot menuLegacy 13 Legacy submenu14 Boot Type Order field 129 Version menu 15 Version menu exampleExit Menu Bios Setup default settings Default Bios Setup entriesDocumenting your device configuration Boot IO device configurationSata Configuration Legacy Boot Type OrderCPU ID VersionSimatic PC IPC427C Profibus System resources Currently allocated system resourcesInterrupt Interrupt type System resources used by the BIOS/DOSPCI Interrupt Lines Overview of the internal module registers 16.4 I/O Address AreasOverview of the internal module registers AddressesWatchdog trigger register Watchdog trigger register read only, address 066hMeaning of the bits Can base address register write only, address 066h LED L2 Output register LED 1 / 2 read/write, address 404EhOutput register LED 1 / 2 read/write address 404Eh Bits Battery status tab read-only, address 50Fh Sram address register Sram address registerEMC directive Connecting peripheralsGuidelines and declarations Declaration of conformityDIN ISO 9001 certificate Approvals for the USA, Canada and Australia Product safetyCertificates and approvals Software License Agreement145 Technical support Service and supportTraining center ESD Guidelines Definition of ESDElectrostatic charging Basic protective measures against electrostatic dischargeAbbreviations Abbreviation Term MeaningCSA FAQCRT DramHMI HDAHDD HtmlNMI NCQNema ODDSPP SO-DIMMSOM SSD154 Glossary CE marking Configuration filesConfiguration software ChipsetDrivers Device configurationDisc-at-once Dual Core CPUFormatting ESD directiveFile Based Write Filter EWF Gender changerInterfaceInterface ImageIntel VT Interface, multi-pointLow-voltage directive License keyLicense key disk LPT interfacePacket writing NEC ClassOperating system PC cardPixel PIC modePEG interface Plug&PlayRestore DVD Recovery CDReset PXE serverScsi interface Setup Bios SetupTroubleshooting Session at onceWarm restart Wlan166 Index CanIndex Simatic S7 170
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IPC427C specifications

The Siemens IPC427C is a robust and versatile industrial PC designed to meet the demands of various applications in manufacturing, automation, and process control. This advanced system is tailored for use in harsh environments and is renowned for its high reliability and performance. One of the key features of the IPC427C is its compact design, allowing seamless integration into existing setups without consuming excessive space. This makes it particularly suitable for environments where space is at a premium.

The IPC427C utilizes powerful Intel processors, providing the necessary computational power to handle complex tasks and data processing. The system supports a range of Intel Core and Xeon processors, ensuring that users can select the configuration that best meets their performance requirements. Additionally, the IPC427C is equipped with an impressive amount of RAM, capable of supporting high-speed memory modules that enhance overall system performance.

Storage options in the IPC427C include both solid-state drives (SSD) and traditional hard disk drives (HDD), catering to various data storage needs. The solid-state drives offer faster data access speeds and higher durability compared to HDDs, making them ideal for critical applications. Users can also benefit from the flexibility in expansion options, as the IPC427C features multiple slots for add-on cards, enabling additional functionalities such as enhanced graphics capabilities or specialized communication interfaces.

Connectivity is another strong point of the IPC427C. Equipped with multiple USB ports, Ethernet connections, and serial interfaces, the system allows seamless integration with various peripherals and networks. This connectivity facilitates real-time data acquisition and communication, essential for modern industrial environments. The IPC427C also supports various protocols and standards, enhancing its compatibility with existing systems and software.

In terms of durability, the IPC427C is designed to withstand extreme temperatures, vibrations, and dust, making it suitable for industrial applications. Its fanless design reduces the likelihood of mechanical failures while ensuring silent operation. With its robust build quality, the IEC527C can operate continuously in demanding conditions, making it a reliable choice for a wide range of industrial applications.

Overall, the Siemens IPC427C stands out as a powerful and flexible industrial PC, combining advanced technologies and robust construction to provide reliable performance in challenging environments. Whether used in factory automation, machine control, or data processing, the IPC427C delivers efficiency and resilience, making it an essential component of modern industrial systems.
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