![](/images/new-backgrounds/1187268/187268235x1.webp)
Chapter 10 Service after Sales
Chapter 10 Service after Sales
10.1 Abnormal Fault Handling
If the UPS is abnormal without alarm indication, check according to Table
Table
No.1 | Fault description |
| Reason | Actions to be taken |
| Utility switch is put to |
| A. Input power is |
|
1 | “ON”, no display by LCD, |
| disconnected from system | Check the input voltage |
| no self test of system |
| B. Input under voltage |
|
|
|
|
| |
|
|
|
|
|
2 | UPS has no output power |
| Output power cables are not | Check the output cables |
| and no alarm |
| well connected |
|
|
|
|
|
|
3 | Abnormal sound and smell |
| UPS has internal fault | Contact the distributor |
|
|
|
|
|
When the UPS is abnormal with visual/audible alarm, check the LCD display first and then process the fault according to
112