Liebert UPS System user manual No.1 Fault description Reason Actions to be taken

Models: UPS System

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Chapter 7

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No.1

 

Fault description

 

 

Reason

 

 

 

Actions to be taken

 

 

 

 

 

 

 

Bypass voltage or frequency is out

 

 

 

 

 

 

 

15

 

Bypass

 

 

 

of normal range and inverter output

 

Check the bypass voltage and frequency

 

 

 

unsynchronized

 

 

is not synchronized with the bypass

 

 

 

 

 

 

 

 

 

 

 

 

 

output.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bypass

voltage

or

frequency

 

 

 

 

 

 

 

16

 

Bypass ratings exceed

 

exceeds the normal range and the

 

Check the bypass voltage and frequency

 

 

the normal range

 

 

bypass will not power the load

 

 

 

 

 

 

 

 

anymore.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

17

 

Bypass SCR fails

 

Bypass SCR is damaged

 

 

Notify the service dept for repairing

 

 

 

 

 

 

 

 

 

 

 

 

Bypass over current

 

 

If the over current time exceeds the

 

Check the load, if it is normal, then restart

 

18

 

timeout

 

 

 

limit, the UPS may shut down the

 

the UPS

 

 

 

 

 

 

 

 

 

 

bypass and the inverter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shutdown due to

 

 

When the overload delay time is due

 

Repair the bypass and reduce the load,

 

19

 

 

 

in inverter mode, if at this time the

 

and then restart the UPS. Note: Don’t let

 

 

 

bypass fault

 

 

bypass has fault, then the inverter is

 

the UPS in over load state for a long time.

 

 

 

 

 

 

 

shutdown.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The battery life is reduced due to

 

Notify the service dept for replacing the

 

20

 

Battery

needs to

be

 

aging, which may endanger the

 

battery and set the battery model and

 

 

replaced

 

 

 

normal operation of UPS. Warn the

 

parameters through software.

 

 

 

 

 

 

user that the battery is abnormal and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

needs to be replaced.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

21

 

No battery

 

 

Batteries are not connected.

 

Check

the

battery

and

the wiring of

 

 

 

 

 

 

 

batteries

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The battery discharges to pre-alarm

 

 

 

 

 

 

 

22

 

Pre-alarm for end of

 

point (the battery capacity is

 

Shut down the load in time

 

 

 

 

battery discharging

 

 

inadequate), the system may shut

 

 

 

 

 

 

 

 

 

 

 

 

 

down after a few minutes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

23

 

battery over

 

 

battery temperature is too high

 

Check

the

battery

temperature and

 

 

temperature

 

 

 

ventilation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

24

 

Battery

contactor

is

 

Battery contactor fails

 

 

Notify the service dept for repairing

 

 

 

abnormal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

25

 

battery

self-test

is

 

The battery condition for self-test is

 

Start the self test after the conditions can

 

 

disabled

 

 

 

not satisfied

 

 

 

meet the requirements

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

26

 

Battery

is connected

 

Battery is connected reverse

 

Notify the UPS service engineer to

 

 

 

reverse

 

 

 

 

 

 

 

 

connect the battery again

 

 

 

 

 

 

 

 

 

 

27

 

Bypass phase rotation

 

Bypass phase rotation is reverse

 

Notify the UPS service engineer to

 

 

 

is reverse

 

 

 

 

 

 

 

change the bypass phase rotation

 

 

 

 

 

 

 

 

 

 

 

 

 

28

 

Rectifier fails

 

 

Rectifier

is abnormal

and has

 

Notify the service dept for repairing

 

 

 

 

serious fault

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

29

 

Rectifier heatsink over

 

Rectifier heatsink temperature is too

 

The UPS

can recover

automatically.

 

 

temperature

 

 

high

 

 

 

 

Check the environment and ventilation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

84

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Image 90
Liebert UPS System user manual No.1 Fault description Reason Actions to be taken