Liebert UPS System user manual Service after Sales

Models: UPS System

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Chapter 10 Service after Sales

Table 10-2 Fault information of Single module UPS system

 

No.1

 

Fault description

 

 

 

 

Reason

 

 

 

Actions to be taken

 

 

 

1

 

Ambient over-temperature

 

over-temperature of UPS room

Check the ventilation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

Environment

parameter

1

 

Environment parameter channel 1

 

Check

the

devices

relating

to

the

 

 

abnormal

 

 

 

has alarm

 

 

 

channel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

Environment

parameter

2

 

Environment parameter channel 2

 

Check

the

devices

relating

to

the

 

 

abnormal

 

 

 

has alarm

 

 

 

channel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

Environment

parameter

3

 

Environment parameter channel 3

 

Check

the

devices

relating

to

the

 

 

abnormal

 

 

 

has alarm

 

 

 

channel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

 

Environment parameter

 

 

12V

environment

parameter

 

Check

the

devices

relating

to

the

 

 

abnormal

 

 

 

channel has alarm

 

 

 

channel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

Rectifier input voltage

 

 

Line-to-neutral voltage of rectifier

 

Check the input line-to-neutral voltage

 

 

abnormal

 

 

 

exceeds normal operation range

 

amplitude of rectifier

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rectifier input under-

 

 

Line-to-neutral voltage of rectifier

 

Check the input line-to-neutral voltage

 

7

 

 

 

lower than 305V, but higher than

 

amplitude of rectifier

 

 

 

 

 

voltage

 

 

 

 

 

 

 

 

 

 

 

 

 

208V

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

 

Rectifier’s input voltage

 

Rectifier

frequency

exceeds the

 

Check

the

rectifier’s

input

voltage

 

 

frequency is abnormal

 

 

normal range

 

 

 

frequency

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9

 

Input fuse blows

 

 

Rectifier input fuse blows up

 

Notify the service dept for repairing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10

 

Input transformer over

 

 

Temperature of input transformer

 

Check

the

ambient temperature

and

 

 

temperature

 

 

 

is too high

 

 

 

ventilation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11

 

Input phase rotation

 

 

Rectifier’s input phase rotation is

 

Notify the UPS service engineer, check

 

 

Reverse

 

 

 

reverse

 

 

 

 

the wiring of rectifier input cables

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bypass voltage or frequency is

 

Check the bypass voltage and

 

12

 

Bypass unsynchronized

 

 

out of normal range and inverter

 

frequency

 

 

 

 

 

 

 

 

output is not synchronized with

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the bypass output.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bypass

voltage

or

frequency

 

Check the bypass voltage and

 

13

 

Bypass ratings exceed the

 

exceeds

the normal

range and

 

frequency

 

 

 

 

 

 

normal range

 

 

 

the bypass will not power the load

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

anymore.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bypass over current

 

 

If the

over current

time exceeds

 

Check

the

load, if it

is normal,

then

 

14

 

 

 

the limit, the UPS may shut down

 

restart the UPS

 

 

 

 

 

timeout

 

 

 

 

 

 

 

 

 

 

 

 

 

the bypass and the inverter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When the overload time is due in

 

Repair the bypass and reduce the load,

 

15

 

Shutdown due to bypass

 

 

inverter mode, if at this time the

 

and then restart the UPS. Note: Don’t

 

 

fault

 

 

 

bypass has fault, then the inverter

 

let the UPS in over load state for a long

 

 

 

 

 

 

 

 

 

 

 

 

 

 

is shut down.

 

 

 

time.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

113

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Liebert UPS System user manual Service after Sales