Dell Troubleshooting Solutions for W01B and W01B001 Issues

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Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 41 or “Contacting Dell” on page 60.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem.

If your computer beeps during start-up, write down the beep code and contact Dell

(see “Contacting Dell” on page 60).

Series of beeps
(Beep code)	Possible Problem

One	Possible motherboard
	failure - BIOS ROM
	checksum failure
Two	No RAM detected
Three	Possible motherboard
	failure - Chipset error
Four	RAM read/write failure
Five	Real Time Clock failure
Six	Video card or chip failure
Seven	Processor failure
Eight	Display failure

INSPIRON

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Contents Inspiron Page SETUP GUIDE June 2009 P/N DTN4T Rev. A00 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron OneConnect the Keyboard and Mouse Connect the Power Cable Connect the Network Cable Optional Setting Up Your Inspiron One Adjust the Computer Stand Press the Power Button Connect to the Internet Optional Setting Up a Wired ConnectionClick Start → Connect To Setting Up a Wireless ConnectionSetting Up Your Internet Connection Setting Up Your Inspiron One Right View Features Using Your Inspiron OneUsing Your Inspiron One Right Panel Buttons and Connectors Headphone or line-out connector Connects to headphones Left View Features Using Your Inspiron One Using the Optical Drive Using Your Inspiron One Back View Features Using Your Inspiron One Back Panel Connectors Using Your Inspiron One Display Features Using Your Inspiron One Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing the Desktop Customizing Your Energy SettingsIf the User Account Control window appears, click Continue Transferring Information to a New ComputerBacking Up Your Data Add a Category Dell DockAdd an Icon Remove a Category or IconBeep code Possible Problem Solving ProblemsBeep Codes Wireless Connections Network ProblemsWired Connections If the power light is blinking white Power ProblemsIf the power light is solid amber If the power light is blinking amberIf you experience other memory problems Memory ProblemsIf you receive an insufficient memory message Click Applications If a program stops respondingClick End Task If you have other software problems Dell Support Center Using Support ToolsAbout Your System System Tab at support.dell.comSystem Messages Click Start → Help and Support Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive Dell DiagnosticsIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System System RestoreUndoing the Last System Restore Starting System RestoreClick Undo my last restoration and click Next Dell Factory Image Restore Restoring Your Operating System Before You Begin Operating System ReinstallationClick Exit if the Install Windows message appears Reinstalling Microsoft WindowsGetting Help DellConnect Technical Support and Customer ServiceDell Support websites Online ServicesDell Support e-mail addresses Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Contacting Dell Diagnostic ChecklistVisit support.dell.com If you need to See Finding More Information and ResourcesAt support.dell.com Finding More Information and Resources System Model Basic SpecificationsProcessor Drives and DevicesMemory External ConnectorsVideo PowerAudio DisplayMins Macrovision Product Notice AppendixIndex Index ISP Index Page 0DTN4TA00