Dell 0DTN4TA00, W01B001 setup guide System Messages

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Using Support Tools

System Messages

If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com or see “Contacting Dell” on page 60 for assistance.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell for assistance (see “Contacting Dell” on page 60).

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CMOS checksum error — Possible motherboard failure or RTC battery low. Contact Dell for assistance (see “Contacting Dell” on page 60).

CPU fan failure — CPU fan has failed. Contact Dell for assistance (see “Contacting Dell” on page 60).

Hard-disk drive failure — Possible hard disk drive failure during POST. Contact Dell for assistance (see “Contacting Dell” on page 60).

Hard-disk drive read failure — Possible hard disk drive failure during HDD boot test. Contact Dell for assistance (see “Contacting Dell” on page 60).

Keyboard failure — Keyboard failure or loose cable. If reseating the cable does not solve the problem, replace the keyboard.

No boot device available — No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

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Contents Inspiron Page SETUP GUIDE June 2009 P/N DTN4T Rev. A00 Contents Index Setting Up Your Inspiron One Before Setting Up Your ComputerConnect the Keyboard and Mouse Connect the Power Cable Connect the Network Cable Optional Setting Up Your Inspiron One Adjust the Computer Stand Press the Power Button Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Click Start → Connect ToSetting Up Your Internet Connection Setting Up Your Inspiron One Using Your Inspiron One Right View FeaturesUsing Your Inspiron One Right Panel Buttons and Connectors Headphone or line-out connector Connects to headphones Left View Features Using Your Inspiron One Using the Optical Drive Using Your Inspiron One Back View Features Using Your Inspiron One Back Panel Connectors Using Your Inspiron One Display Features Using Your Inspiron One Entertainment and Multimedia Software FeaturesProductivity and Communication Customizing Your Energy Settings Customizing the DesktopTransferring Information to a New Computer If the User Account Control window appears, click ContinueBacking Up Your Data Dell Dock Add a CategoryAdd an Icon Remove a Category or IconBeep Codes Solving ProblemsBeep code Possible Problem Wired Connections Network ProblemsWireless Connections Power Problems If the power light is blinking whiteIf the power light is solid amber If the power light is blinking amberIf you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click End Task If a program stops respondingClick Applications If you have other software problems Using Support Tools Dell Support CenterAbout Your System System Tab at support.dell.comSystem Messages Hardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc System Restore Restoring Your Operating SystemClick Undo my last restoration and click Next Starting System RestoreUndoing the Last System Restore Dell Factory Image Restore Restoring Your Operating System Operating System Reinstallation Before You BeginReinstalling Microsoft Windows Click Exit if the Install Windows message appearsGetting Help Technical Support and Customer Service DellConnectDell Support e-mail addresses Online ServicesDell Support websites Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic Checklist Contacting DellVisit support.dell.com At support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources Basic Specifications System ModelProcessor Drives and DevicesExternal Connectors MemoryPower VideoAudio DisplayMins Appendix Macrovision Product NoticeIndex Index ISP Index Page 0DTN4TA00