Dell W01B001, 0DTN4TA00 If a program stops responding, Click Applications, Click End Task

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Lockups and Software Problems

If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding

End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Click the program that is no longer responding

4.Click End Task.

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on

the CD.

Solving Problems

If the computer stops responding or a solid blue screen appears

WARNING: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

If a program is designed for an earlier Microsoft® Windows® operating system

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.

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Contents Inspiron Page SETUP GUIDE June 2009 P/N DTN4T Rev. A00 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron OneConnect the Keyboard and Mouse Connect the Power Cable Connect the Network Cable Optional Setting Up Your Inspiron One Adjust the Computer Stand Press the Power Button Connect to the Internet Optional Setting Up a Wired ConnectionClick Start → Connect To Setting Up a Wireless ConnectionSetting Up Your Internet Connection Setting Up Your Inspiron One Right View Features Using Your Inspiron OneUsing Your Inspiron One Right Panel Buttons and Connectors Headphone or line-out connector Connects to headphones Left View Features Using Your Inspiron One Using the Optical Drive Using Your Inspiron One Back View Features Using Your Inspiron One Back Panel Connectors Using Your Inspiron One Display Features Using Your Inspiron One Entertainment and Multimedia Software FeaturesProductivity and Communication Customizing the Desktop Customizing Your Energy SettingsIf the User Account Control window appears, click Continue Transferring Information to a New ComputerBacking Up Your Data Add a Category Dell DockAdd an Icon Remove a Category or IconBeep Codes Solving ProblemsBeep code Possible Problem Wired Connections Network ProblemsWireless Connections If the power light is blinking white Power ProblemsIf the power light is solid amber If the power light is blinking amberIf you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click End Task If a program stops respondingClick Applications If you have other software problems Dell Support Center Using Support ToolsAbout Your System System Tab at support.dell.comSystem Messages Click Start → Help and Support Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive Dell DiagnosticsIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System System RestoreClick Undo my last restoration and click Next Starting System RestoreUndoing the Last System Restore Dell Factory Image Restore Restoring Your Operating System Before You Begin Operating System ReinstallationClick Exit if the Install Windows message appears Reinstalling Microsoft WindowsGetting Help DellConnect Technical Support and Customer ServiceDell Support e-mail addresses Online ServicesDell Support websites Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Contacting Dell Diagnostic ChecklistVisit support.dell.com At support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources System Model Basic SpecificationsProcessor Drives and DevicesMemory External ConnectorsVideo PowerAudio DisplayMins Macrovision Product Notice AppendixIndex Index ISP Index Page 0DTN4TA00