Solving Problems
Windows Vista
1.Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.
2.In the welcome screen, click Next.
3.Follow the instructions on the screen.
Windows 7
1.Click Start .
2.In the search box, type Use an older program with this version of Windows and press <Enter>.
3.Follow the instructions on the Program Compatibility wizard.
If you have other software problems —
•Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 60).
•Back up your files immediately.
•Use a
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•Save and close any open files or programs and shut down your computer through the Start menu.
•Check the software documentation or contact the software manufacturer for troubleshooting information: