Dell 0DTN4TA00, W01B001 setup guide Getting Help

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INSPIRON

Getting Help

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1.See “Solving Problems” on page 35 for information and procedures that pertain to the problem your computer is experiencing.

2.See the Dell Technology Guide for more troubleshooting information.

3.See “Dell Diagnostics” on page 44 for procedures on how to run Dell Diagnostics.

4.Fill out the “Diagnostic Checklist” on page 60.

5.Use Dell’s extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page 56 for a more extensive list of Dell Support online.

6.If the preceding steps have not resolved the problem, see “Before You Call” on page 59.

NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell’s Express Service Code system may not be available in all countries.

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Contents Inspiron Page SETUP GUIDE June 2009 P/N DTN4T Rev. A00 Contents Index Setting Up Your Inspiron One Before Setting Up Your ComputerConnect the Keyboard and Mouse Connect the Power Cable Connect the Network Cable Optional Setting Up Your Inspiron One Adjust the Computer Stand Press the Power Button Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Click Start → Connect ToSetting Up Your Internet Connection Setting Up Your Inspiron One Using Your Inspiron One Right View FeaturesUsing Your Inspiron One Right Panel Buttons and Connectors Headphone or line-out connector Connects to headphones Left View Features Using Your Inspiron One Using the Optical Drive Using Your Inspiron One Back View Features Using Your Inspiron One Back Panel Connectors Using Your Inspiron One Display Features Using Your Inspiron One Entertainment and Multimedia Software FeaturesProductivity and Communication Customizing Your Energy Settings Customizing the DesktopTransferring Information to a New Computer If the User Account Control window appears, click ContinueBacking Up Your Data Dell Dock Add a CategoryAdd an Icon Remove a Category or IconBeep Codes Solving ProblemsBeep code Possible Problem Wired Connections Network ProblemsWireless Connections Power Problems If the power light is blinking whiteIf the power light is solid amber If the power light is blinking amberIf you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click End Task If a program stops respondingClick Applications If you have other software problems Using Support Tools Dell Support CenterAbout Your System System Tab at support.dell.comSystem Messages Hardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc System Restore Restoring Your Operating SystemClick Undo my last restoration and click Next Starting System RestoreUndoing the Last System Restore Dell Factory Image Restore Restoring Your Operating System Operating System Reinstallation Before You BeginReinstalling Microsoft Windows Click Exit if the Install Windows message appearsGetting Help Technical Support and Customer Service DellConnectDell Support e-mail addresses Online ServicesDell Support websites Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic Checklist Contacting DellVisit support.dell.com At support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources Basic Specifications System ModelProcessor Drives and DevicesExternal Connectors MemoryPower VideoAudio DisplayMins Appendix Macrovision Product NoticeIndex Index ISP Index Page 0DTN4TA00