Dell
owner manual
Dell PowerEdge R420xr
Troubleshooting
Specs
Install
Error messages
Cabling Diagram
Password
Hard-Drive Indicator Patterns
Sample Memory Configurations
System Diagnostic Controls
System Setup Options
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Dell PowerEdge R420xr
Owner's Manual
Regulatory Model: E27S Series
Regulatory Type: E27S001
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Contents
Dell PowerEdge R420xr
Page
Contents
Installing System Components
Troubleshooting Your System
Getting Help
128
About Your System
Front-Panel Features And Indicators
LCD Panel Features
LCD Panel Features
Hard-Drive Indicator Patterns
Drive-Status Condition Indicator Pattern RAID Only
Back-Panel Features And Indicators
Indicator Indicator Code Link and activity
NIC Indicator Codes
Indicators are off Link indicator is
Green
Indicator Indicator Code
Power Indicator Codes
Power Indicator Condition Pattern Not lit
Flashing amber
Power supply
Power Indicator Condition Pattern
Other Information You May Need
Using The System Setup and Boot Manager
Entering System Setup
Choosing The System Boot Mode
Responding To Error Messages
Using The System Setup Navigation Keys
System Setup Main Screen
System Setup Options
System Bios Screen
System Information Screen
Memory Settings Screen
Processor Settings Screen
Sata Settings Screen
Integrated Devices Screen
Boot Settings Screen
Serial Communications Screen
System Profile Settings Screen
System Security Screen
Miscellaneous Settings
System And Setup Password Features
Password Or Uefi settings of your system
Assigning a System And/Or Setup Password
Using Your System Password To Secure Your System
Deleting Or Changing An Existing Setup Password
Operating With a Setup Password Enabled
Using The Boot Manager Navigation Keys
Entering The Uefi Boot Manager
Uefi Boot Menu
Boot Manager Screen
Menu Item Description Select Uefi Boot
Embedded System Management
Entering The iDRAC Settings Utility
IDRAC Settings Utility
Changing The Thermal Settings
Front Bezel Optional
Recommended Tools
Bezel Filter Optional
Installing The Front Bezel
Removing The Front Bezel
Removing the Bezel Filter
Opening And Closing The System
Installing The Bezel Filter
Opening The System
Opening and Closing the System
Closing The System
Inside the System
Inside The System
Removing The Cooling Shroud
Cooling Shroud
Removing and Installing the Cooling Shroud
Installing The Cooling Shroud
Rdimm
System Memory
Memory Socket Locations
Processor
Mode-Specific Guidelines
General Memory Module Installation Guidelines
Memory Optimized Independent Channel Mode
Sample Memory Configurations
MT/s A1, B1 1600 MT/s 1333 A1, A2, B1, B2
Removing Memory Modules
Memory module Memory-module socket ejectors
Removing The Memory Module
Installing Memory Modules
Installing The Memory Module
Removing a Hot-Swap Hard Drive
Hard Drives
Removing and Installing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Hard Drive Into a Hard-Drive Carrier
Location of the Spare Hard-Drive Screws
Cooling Fans
Removing a Cooling Fan
Removing and Installing a Cooling Fan
Internal USB Memory Key Optional
Installing a Cooling Fan
Replacing The Internal USB Key
Expansion Cards And Expansion-Card Risers
Expansion Card Installation Guidelines
Removing An Expansion Card
Page
Expansion card Expansion-card latch Riser touch points
Removing Expansion-Card Risers 1
Installing An Expansion Card
Removing and Installing the Expansion-Card Riser
IDRAC Enterprise Card Optional
Installing Expansion-Card Risers 1
Removing The iDRAC Enterprise Card
Removing and Installing the iDRAC Enterprise Card
Installing The iDRAC Enterprise Card
Internal Dual SD Module
SD vFlash Card
Replacing An SD vFlash Card
Removing The Internal Dual SD Module
Removing and Installing the Internal Dual SD Module
Installing The Internal Dual SD Module
Internal SD Card
Installing An Internal SD Card
Integrated Storage Controller Card
Removing An Internal SD Card
Removing The Integrated Storage Controller Card
Installing The Integrated Storage Controller Card
Removing a Processor
Processors
Removing and Installing the Processor Heat Sink
Removing and Installing a Processor
Installing a Processor
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Hot Spare Feature
Power Supplies
Removing a Power Supply
Installing a Power Supply
System Battery
Replacing The System Battery
Hard-Drive Backplane
Replacing the System Battery
Removing The Hard-Drive Backplane
Press the release tabs and slide the backplane upward
Release tabs Hard-drive backplane Guide pins Chassis hooks
Cabling Diagram
Installing The Hard-Drive Backplane
Removing The Control Panel
Control Panel Assembly
Removing The Control-Panel Module
Installing The Control Panel
Removing and Installing the Control-Panel Module
Installing The Control-Panel Module
Removing The Power Distribution Board Shroud
Power Distribution Board Shroud
Removing and Installing the PDB Shroud
Installing The Power Distribution Board Shroud
Removing The Power Distribution Board
Power Distribution Board
Removing and Installing the Power Distribution Board
Installing The Power Distribution Board
Removing The System Board
System Board
Removing and Installing the System Board
Installing The System Board
Page
Troubleshooting The Video Subsystem
Troubleshooting External Connections
Troubleshooting a USB Device
Troubleshooting a NIC
Troubleshooting a Serial I/O Device
Troubleshooting a Damaged System
Troubleshooting a Wet System
Troubleshooting Power Supplies
Troubleshooting The System Battery
Troubleshooting Cooling Fans
Troubleshooting Cooling Problems
Troubleshooting System Memory
Troubleshooting An Internal USB Key
Troubleshooting a Hard Drive
Troubleshooting An SD Card
Troubleshooting a Storage Controller
Troubleshooting Expansion Cards
Troubleshooting Processors
When To Use The Embedded System Diagnostics
Dell Embedded System Diagnostics
Running The Embedded System Diagnostics
System Diagnostic Controls
Displayed if at least one event description is recorded
System Board Jumper Settings
Jumpers And Connectors
FAN5
System Board Connectors
Disabling a Forgotten Password
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Technical Specifications
NIC
For temperatures between 40 C and 45 C, de
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LCD Messages
System Error Messages
Viewing LCD Messages
Removing LCD Messages
AMP0302 Message
Error Code
Details
Action
BAT0002 Message
ASR0003 Message
BAT0017 Message
CPU0000 Message
CPU0010 Message
CPU0005 Message
CPU0023 Message
CPU0204 Message
CPU0702 Message
CPU0701 Message
CPU0703 Message
FAN0000 Message
CPU0704 Message
FAN0001 Message
FAN1201 Message
HWC2003 Message
HWC1001 Message
HWC2005 Message
MEM0000 Message
MEM0701 Message
MEM0007 Message
MEM0702 Message
MEM1205 Message
PCI1302 Message
MEM8000 Message
PCI1304 Message
PCI1308 Message
PCI1348 Message
PCI1342 Message
PCI1360 Message
PDR0001 Message
PST0129 Message
PST0128 Message
PSU0001 Message
PSU0002 Message
PSU0031 Message
PSU0016 Message
PSU0032 Message
PSU0033 Message
PSU0035 Message
PSU0034 Message
PSU0036 Message
PSU0037 Message
PSU1204 Message
PSU1201 Message
PWR1004 Message
PWR1005 Message
RFM1014 Message
RFM1008 Message
RFM1201 Message
RFM2001 Message
SEC0031 Message
RFM2006 Message
SEC0033 Message
SEL0006 Message
TMP0118 Message
SEL1204 Message
TMP0119 Message
TMP0120 Message
Alert Messages
Diagnostic Messages
VLT0204 Message
Contacting Dell
Locating Your System Service Tag
Documentation Feedback
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