Dell K0004, DHM manual Advanced Troubleshooting, If the screen is difficult to read

Page 5

Creating a Restore Point

Identifying Drivers Reinstalling drivers

Using System Restore

What Is a Driver?

IEEE 1394 Device Problems	47
Keyboard Problems	48
Mouse Problems	49
Network Problems	50
Power Problems	51
Printer Problems	53
Scanner Problems	54
Sound and Speaker Problems	55
No sound from speakers	55
No sound from headphones	56
Video and Monitor Problems	56
If the screen is blank	56
If the screen is difficult to read	57

3Advanced Troubleshooting

Diagnostic Lights . . . . . . . . . . . . . . . . . . . .

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . .

When to Use the Dell Diagnostics . . . . . . . . . .

Starting the Dell Diagnostics . . . . . . . . . . . .

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Drivers . . . . . . . . . . . . . . .

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Restoring the Computer to an Earlier Operating State Undoing the Last System Restore . . . . . . . . . .

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Contents

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Contents Dell Dimension 8250 Series Abbreviations and Acronyms Hints, Notices, and CautionsContents Mail, Modem, and Internet Problems Solving ProblemsIf the screen is difficult to read Advanced TroubleshootingFront and Back View of the Computer Reinstalling Drivers and SoftwareReattaching the Front Door and Hinge Arms Adding or Replacing the AGP Card107 103110 114153 General W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Protecting Against Electrostatic DischargeBattery Disposal What Are You Looking For? Find it Here Finding Information for Your ComputerE r a t i n g S y s t e m C D How to reinstall my operating systemClick Tell Me How How to set up my computerClick User and system guides, and then click User’s guides Finding Information for Your Computer Setting Up and Using Your Computer Printer Cable Setting Up a PrinterConnecting a Parallel Printer Screws Clips Parallel printer cable Notches Connecting a USB PrinterParallel connector on computer Connecting the Monitors to Your Computer Connecting Two MonitorsUSB connector on computer USB printer On printer CableOptional VGA adapter Enabling Clone Mode Transferring Information to a New Computer Enabling Extended Desktop ModeSetting Up and Using Your Computer Network Setup Wizard Setting Up a Home and Office NetworkConnecting to a Network Adapter Setting Up Your Internet Connection Connecting to the InternetClick Connect to the Internet Copying CDs Helpful Tips Using Easy CD Creator BasicUsing Blank CD-R Discs or Blank CD-RW Discs How to Copy a CD Click Hardware and click Device Manager Hyper-ThreadingTurn off computer window, click Turn off Turning Off the ComputerSolving Problems See Finding SolutionsSolving Problems Finding Help Information Battery ProblemsBack of floppy disk Write-protected Drive ProblemsFloppy drive problems Problems writing to a CD-RW drive CD drive problemsDVD drive problems Mail, Modem, and Internet ProblemsHard drive problems Under Error-checking, click Check Now Click StartClick Phone and Modem Options Click the Change or Remove Program icon Error MessagesClick Control Panel Click Add or Remove Programs Computer stops responding General ProblemsProgram stops responding Click ApplicationsProgram crashes repeatedly Other software problemsProgram is designed for an earlier Windows operating system Solid blue screen appearsOther technical problems General hardware problems Ieee 1394 Device ProblemsClick Control Panel Click Printers and Other Hardware Keyboard ProblemsMouse Problems Connection speed light Network ProblemsPower Problems Solving Problems Printer Problems Scanner Problems Click Sounds and Audio Devices Sound and Speaker ProblemsNo sound from speakers If the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Click Appearance and Themes Advanced Troubleshooting Diagnostic Code Definition Corrective Action Diagnostic LightsDiagnostic Code Definition Corrective Action When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From the ResourceCD Starting the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Option Function Dell Diagnostics Main MenuTab Function What Is a Driver?Drivers Identifying Drivers Reinstalling driversUsing Windows XP Device Driver Rollback Click Roll Back Driver Using the Dell Dimension ResourceCDRestoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point Undoing the Last System Restore Resolving Software and Hardware Incompatibilities Enabling System RestoreBefore You Reinstall Reinstalling Microsoft Windows XPReinstalling Windows XP Preparing to Boot From the Operating System CDCompleting the GUI Setup Starting Windows XP SetupCompleting the Operating System Setup Reinstalling Drivers and Software Adding Parts Front View Front and Back View of the ComputerComputer. Instead, perform a Windows shutdown Back View Adding Parts Reattaching the Hinge Arms Reattaching the Front Door and Hinge ArmsUse fingers to pull here Pivot bar Hinge arms in horizontal position View slotsReattaching the Front Door Opening the Computer Cover Arrow Release button Back of computer Looking Inside Your ComputerAdding Parts RIMM1 RIMM2 System BoardInstalling a Card Installing and Removing CardsFollow the steps in When Working Inside Your Computer on CardsRetention arm Lever CardNot fully seated card Fully seated card Filler bracket Retention armRemoving a Card Metal cover Memory module Continuity module Adding MemoryRdram Overview Adding Parts Removing a Memory Module Continuity modules in connectors RIMM3 and RIMM4Adding a Memory Module Cutouts Step Securing clips NotchesRemoving an AGP Card Adding or Replacing the AGP CardNotch Lever Tab Card clip AGP connector Installing an AGP CardPCI connector Card clip Slot connectorAdding a Second Hard Drive 101 Rail tabsFirst hard drive in lower bay Hard drive bay 102 Power cableRemoving the Front-Panel Insert Adding a Floppy Drive104 105 Installing a Floppy Drive106 Closing the Computer Cover W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Microprocessor SpecificationsMemory Computer InformationAudio1 VideoExpansion Bus Drives112 ConnectorsControls and Lights Physical PowerEnvironmental 113Altitude Operating 15.2 to 3048 m -50 to 10,000 ft Storage Standard Settings115 Viewing SettingsSystem Setup Screens Clearing Forgotten PasswordsReplacing the Battery 118 Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Contacting DellAnguilla Antigua and Barbuda121 122 Cayman Islands Canada North York, OntarioChile Santiago 123Colombia China XiamenCosta Rica Czech Republic Prague Website support.euro.dell.com125 126 India Hong KongIreland Cherrywood Website support.euro.dell.com 127Jamaica Italy Milan Website support.euro.dell.comArea Codes Local Numbers, Toll-Free Numbers 128129 Japan Kawasaki Website support.jp.dell.comKorea Seoul Luxembourg Website support.euro.dell.com Latin AmericaMacao Malaysia PenangMontserrat MexicoNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com132 133 134 Spain Madrid Website support.euro.dell.comSweden Upplands Vasby Website support.euro.dell.com 135 Bracknell Website support.euro.dell.com Dell.co.uk/lca/customerservicesUruguay 136Business A. Austin, TexasVirgin Islands VenezuelaRegulatory Information 139 NOM Information Mexico OnlyAppendix What is covered by this limited warranty? Limited Warranty for the U.SWhat is not covered by this limited warranty? Limited Warranties and Return PolicyWhat do I do if I need warranty service? How long does this limited warranty last?What will Dell do? 142How will you fix my product? What if I purchased a service contract?What do I do if I am not satisfied? 143144 May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only 145 Limited Warranty Terms for Canada146 Technical Support and Customer Service147 Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products 148Dell-Branded Peripheral Products GuaranteeReturn Policy Exclusions150 Making a ClaimLimitation and Statutory Rights 151 Intel’s Three Year Limited WarrantyWhat are ’Errata’? 152153 D ex154 155 Printer parallel, 20 setting up, 20 troubleshooting, 53 USB156

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