Dell K0004, DHM manual Hong Kong, India, Ireland Cherrywood Website support.euro.dell.com, 127

Page 127

	Country (City)	Department Name or Service Area,	Area Codes,
	International Access Code	Website and E-Mail Address	Local Numbers, and
	Country Code		Toll-Free Numbers
	City Code

	Hong Kong	Technical Support (Dimension™ and Inspiron™)	296 93188
	International Access Code: 001	Technical Support (OptiPlex™, Latitude™, and	296 93191
	Country Code: 852	Dell Precision™)
	Country Code: 852	Customer Service (non-technical, post-sales issues)	800 93 8291
		Customer Service (non-technical, post-sales issues)	800 93 8291
		Transaction Sales	toll-free: 800 96 4109
		Large Corporate Accounts HK	toll-free: 800 96 4108
		Large Corporate Accounts GCP HK	toll-free: 800 90 3708

	India	Technical Support	1600 33 8045
		Sales	1600 33 8044

	Ireland (Cherrywood)	Website: support.euro.dell.com
	International Access Code: 16	E-mail: dell_direct_support@dell.com
	Country Code: 353	Ireland Technical Support	1850 543 543
	City Code: 1	U.K. Technical Support (dial within U.K. only)	0870 908 0800
		Home User Customer Care	01 204 4095
		Small Business Customer Care	01 204 4444
		U.K. Customer Care (dial within U.K. only)	0870 906 0010
		Corporate Customer Care	01 204 4003
		Ireland Sales	01 204 4444
		U.K. Sales (dial within U.K. only)	0870 907 4000
		SalesFax	01 204 0144
		Fax	01 204 5960
		Switchboard	01 204 4444

Appendix

127

Image 127

Contents Dell Dimension 8250 Series Abbreviations and Acronyms Hints, Notices, and CautionsContents Mail, Modem, and Internet Problems Solving ProblemsIf the screen is difficult to read Advanced TroubleshootingAdding or Replacing the AGP Card Reinstalling Drivers and SoftwareFront and Back View of the Computer Reattaching the Front Door and Hinge Arms114 103107 110153 General W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Protecting Against Electrostatic DischargeBattery Disposal What Are You Looking For? Find it Here Finding Information for Your ComputerE r a t i n g S y s t e m C D How to reinstall my operating systemClick User and system guides, and then click User’s guides How to set up my computerClick Tell Me How Finding Information for Your Computer Setting Up and Using Your Computer Connecting a Parallel Printer Setting Up a PrinterPrinter Cable Parallel connector on computer Connecting a USB PrinterScrews Clips Parallel printer cable Notches USB printer On printer Cable Connecting Two MonitorsConnecting the Monitors to Your Computer USB connector on computerOptional VGA adapter Enabling Clone Mode Transferring Information to a New Computer Enabling Extended Desktop ModeSetting Up and Using Your Computer Connecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Setting Up Your Internet Connection Connecting to the InternetClick Connect to the Internet Copying CDs Using Blank CD-R Discs or Blank CD-RW Discs Using Easy CD Creator BasicHelpful Tips How to Copy a CD Click Hardware and click Device Manager Hyper-ThreadingTurn off computer window, click Turn off Turning Off the ComputerSolving Problems See Finding SolutionsSolving Problems Finding Help Information Battery ProblemsFloppy drive problems Drive ProblemsBack of floppy disk Write-protected Problems writing to a CD-RW drive CD drive problemsUnder Error-checking, click Check Now Click Start Mail, Modem, and Internet ProblemsDVD drive problems Hard drive problemsClick Phone and Modem Options Click Control Panel Click Add or Remove Programs Error MessagesClick the Change or Remove Program icon Click Applications General ProblemsComputer stops responding Program stops respondingSolid blue screen appears Other software problemsProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther technical problems General hardware problems Ieee 1394 Device ProblemsClick Control Panel Click Printers and Other Hardware Keyboard ProblemsMouse Problems Connection speed light Network ProblemsPower Problems Solving Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsClick Sounds and Audio Devices No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Click Appearance and Themes Advanced Troubleshooting Diagnostic Code Definition Corrective Action Diagnostic LightsDiagnostic Code Definition Corrective Action When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Starting the Dell DiagnosticsStarting the Dell Diagnostics From the ResourceCD Option Function Dell Diagnostics Main MenuDrivers What Is a Driver?Tab Function Using Windows XP Device Driver Rollback Reinstalling driversIdentifying Drivers Click Roll Back Driver Using the Dell Dimension ResourceCDCreating a Restore Point Using System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Resolving Software and Hardware Incompatibilities Enabling System RestorePreparing to Boot From the Operating System CD Reinstalling Microsoft Windows XPBefore You Reinstall Reinstalling Windows XPCompleting the GUI Setup Starting Windows XP SetupCompleting the Operating System Setup Reinstalling Drivers and Software Adding Parts Front View Front and Back View of the ComputerComputer. Instead, perform a Windows shutdown Back View Adding Parts Reattaching the Hinge Arms Reattaching the Front Door and Hinge ArmsUse fingers to pull here Pivot bar Hinge arms in horizontal position View slotsReattaching the Front Door Opening the Computer Cover Arrow Release button Back of computer Looking Inside Your ComputerAdding Parts RIMM1 RIMM2 System BoardCards Installing and Removing CardsInstalling a Card Follow the steps in When Working Inside Your Computer onRetention arm Lever CardNot fully seated card Fully seated card Filler bracket Retention armRemoving a Card Rdram Overview Adding MemoryMetal cover Memory module Continuity module Adding Parts Removing a Memory Module Continuity modules in connectors RIMM3 and RIMM4Adding a Memory Module Cutouts Step Securing clips NotchesRemoving an AGP Card Adding or Replacing the AGP CardCard clip Slot connector Installing an AGP CardNotch Lever Tab Card clip AGP connector PCI connectorAdding a Second Hard Drive First hard drive in lower bay Hard drive bay Rail tabs101 102 Power cableRemoving the Front-Panel Insert Adding a Floppy Drive104 105 Installing a Floppy Drive106 Closing the Computer Cover W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Computer Information SpecificationsMicroprocessor MemoryDrives VideoAudio1 Expansion BusControls and Lights Connectors112 113 PowerPhysical EnvironmentalAltitude Operating 15.2 to 3048 m -50 to 10,000 ft Storage Standard Settings115 Viewing SettingsSystem Setup Screens Clearing Forgotten PasswordsReplacing the Battery 118 Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsAntigua and Barbuda Contacting DellDefinition of Third-Party Software and Peripherals Anguilla121 122 123 Canada North York, OntarioCayman Islands Chile SantiagoCzech Republic Prague Website support.euro.dell.com China XiamenColombia Costa Rica125 126 127 Hong KongIndia Ireland Cherrywood Website support.euro.dell.com128 Italy Milan Website support.euro.dell.comJamaica Area Codes Local Numbers, Toll-Free NumbersKorea Seoul Japan Kawasaki Website support.jp.dell.com129 Malaysia Penang Latin AmericaLuxembourg Website support.euro.dell.com MacaoNetherlands Amsterdam Website support.euro.dell.com MexicoMontserrat Netherlands Antilles132 133 Sweden Upplands Vasby Website support.euro.dell.com Spain Madrid Website support.euro.dell.com134 135 136 Dell.co.uk/lca/customerservicesBracknell Website support.euro.dell.com UruguayVenezuela A. Austin, TexasBusiness Virgin IslandsRegulatory Information 139 NOM Information Mexico OnlyAppendix Limited Warranties and Return Policy Limited Warranty for the U.SWhat is covered by this limited warranty? What is not covered by this limited warranty?142 How long does this limited warranty last?What do I do if I need warranty service? What will Dell do?143 What if I purchased a service contract?How will you fix my product? What do I do if I am not satisfied?Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?144 145 Limited Warranty Terms for Canada146 Technical Support and Customer Service147 148 Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only Third-Party Software and Peripherals ProductsExclusions GuaranteeDell-Branded Peripheral Products Return PolicyLimitation and Statutory Rights Making a Claim150 151 Intel’s Three Year Limited WarrantyWhat are ’Errata’? 152153 D ex154 155 Printer parallel, 20 setting up, 20 troubleshooting, 53 USB156

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