Dell 1710, 1310 manual Memory Problems

Page 46

Ensure that the main power cable and the front panel cable are securely connected to the system board connector (see your Service Manual at support.dell.com).

E L I M I N A T E I N T E R F E R E N C E Some possible causes of interference are:

Power, keyboard, and mouse extension cables

Too many devices connected to the same power strip

Multiple power strips connected to the same electrical outlet

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer.

I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE

Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com).

Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 42).

I F YOU EXPERIENCE OTHER MEMORY PROBLEMS

Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory.

Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com).

Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 24.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 42).

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Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Technical Support and Customer Service Contents Front View About Your ComputerDell Vostro Vostro Vostro Back View Video connector Battery USB connector Battery Removal Wireless Switch Setting Up Your Computer Quick SetupSetting Up Your Computer Connecting to the Internet Microsoft Windows XP Operating System Setting Up Your Internet ConnectionClick Start→ Internet Explorer→ Connect to the Internet Microsoft Windows Vista Transferring Information to a New ComputerMicrosoft Windows XP Operating System Under Network and Internet, click Connect to the InternetTo prepare a new computer for the file transfer Setting Up Your Computer Microsoft Windows Vista Specifications O2MICRO OZ129 USB Lvds Wxga Japan Lithium polymer Cell 221.9 mm 8.736 inches AC Adapter Output current 65 W Page Hard drive in operating status and a Specifications Tools TroubleshootingPower Lights Beep CodesCode Description Suggested Remedy Repetitive Error Messages Troubleshooting Troubleshooting Troubleshooting Click Uninstall Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Solving Problems Power Problems Memory Problems Computer stops responding Lockups and Software ProblemsComputer does not start up Program stops respondingOther software problems Solid blue screen appearsDell Support Utility Dell Technical Update ServiceAccessing the Dell Support Utility Start menuClicking the Dell Support Icon Double-Clicking the Dell Support IconDrivers Reinstalling SoftwareReinstalling Drivers and Utilities Identifying DriversReturning to a Previous Device Driver Version Using the Drivers and Utilities MediaProperties Click the Drivers tab→ Roll Back Driver Manually Reinstalling Drivers At the Welcome Dell System Owner screen, click NextUsing Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Undoing the Last System RestoreUsing Dell PC Restore and Dell Factory Image Restore Enabling System RestoreWindows XP Dell PC Restore Windows Vista Dell Factory Image Restore Select Repair Your ComputerClick Dell Factory Image Restore Using the Operating System MediaBefore you Begin Reinstalling Windows Your call when contacting support Finding InformationWarranty information Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Visit support.dell.comGetting Help Index Index Index Index
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