Dell 1310 Reinstalling Software, Identifying Drivers, Reinstalling Drivers and Utilities

Page 51

Reinstalling Software

Drivers

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Windows XP:

1Click StartControl Panel.

2Under Pick a Category, click Performance and Maintenance, and click System.

3In the System Properties window, click the Hardware tab, and click Device Manager.

Windows Vista:

1Click the Windows Vista Start button™ , and right-click Computer.

2Click PropertiesDevice Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 51).

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Reinstalling Software

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Technical Support and Customer Service Contents About Your Computer Front ViewDell Vostro Vostro Vostro Back View Video connector Battery USB connector Battery Removal Wireless Switch Quick Setup Setting Up Your ComputerSetting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Microsoft Windows XP Operating SystemClick Start→ Internet Explorer→ Connect to the Internet Under Network and Internet, click Connect to the Internet Transferring Information to a New ComputerMicrosoft Windows XP Operating System Microsoft Windows VistaTo prepare a new computer for the file transfer Setting Up Your Computer Microsoft Windows Vista Specifications O2MICRO OZ129 USB Lvds Wxga Japan Lithium polymer Cell 221.9 mm 8.736 inches AC Adapter Output current 65 W Page Hard drive in operating status and a Specifications Beep Codes TroubleshootingPower Lights ToolsCode Description Suggested Remedy Repetitive Error Messages Troubleshooting Troubleshooting Troubleshooting Click Uninstall When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Solving Problems Power Problems Memory Problems Program stops responding Lockups and Software ProblemsComputer does not start up Computer stops responding Solid blue screen appears Other software problemsStart menu Dell Technical Update ServiceAccessing the Dell Support Utility Dell Support UtilityDouble-Clicking the Dell Support Icon Clicking the Dell Support IconIdentifying Drivers Reinstalling SoftwareReinstalling Drivers and Utilities DriversUsing the Drivers and Utilities Media Returning to a Previous Device Driver VersionProperties Click the Drivers tab→ Roll Back Driver At the Welcome Dell System Owner screen, click Next Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows System RestoreUndoing the Last System Restore Starting System RestoreEnabling System Restore Using Dell PC Restore and Dell Factory Image RestoreWindows XP Dell PC Restore Select Repair Your Computer Windows Vista Dell Factory Image RestoreUsing the Operating System Media Click Dell Factory Image RestoreBefore you Begin Reinstalling Windows Finding Information Your call when contacting supportWarranty information Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Visit support.dell.com Contacting DellGetting Help Index Index Index Index
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