Dell owner manual Dell PowerEdge 2900 Systems

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Dell™ PowerEdge™ 2900 Systems

Hardware Owner’s Manual

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 2900 SystemsDecember Contents Baseboard Management Controller Configuration Installing System ComponentsInstalling the Diskette Drive Into the Drive Carrier Removing or Installing the Cooling Shroud FanGeneral Memory Module Installation Guidelines 101 Cabling the SAS Controller Non-RAID105 109Troubleshooting an External Scsi Tape Drive 128 Troubleshooting System Cooling Problems 123Using Server Administrator Diagnostics 135 116137 Returning Items for Warranty Repair or Credit 149139 141About Your System About Your SystemOther Information You May Need System OrientationAccessing System Features During Startup Front-Panel Features and Indicators Whether the system has been powered on LCD lights amber when the system needsUSB connectors Tape backup unitAmber About Your System Hard-Drive Indicator CodesAbout Your System Connecting External Devices Back-Panel Features and IndicatorsSystem status indicator Power supply 2 optional Connector Power supplyRedundant Power Supply Indicators Power Indicator CodesIndicator Function Green indicates that the power supply is operationalLCD Status Messages NIC Indicator CodesSupport E1114 Temp Ambient E1000 FAILSAFE, CallE1116 Temp Memory E1210 Cmos BattE1414 CPU # Thermtrip E1410E1418 CPU # Presence E141C CPU MismatchE1610 PS # Missing E1422 CPU Machine ChkE1614 PS # Status E1618 PS # PredictiveE1712 E1810 HDD ## FaultPCI Serr Slot # E1714 Unknown ErrE2013 Shadow Bios Fail E2011 Mem Config ErrE1A14 SAS Cable a E1A15 SAS Cable BE2018 Prog Timer E2017 Timer FailE2019 Parity Error E201F Drac ConfigFully Buffered Dimm FBD System Messages Solving Problems Described by LCD Status MessagesRemoving LCD Status Messages Configuration does not Disabled! MemoryAttempting to update Remote ConfigurationDiskette subsystem reset Been disabled by BiosError Remote Access Dual-rank Dimm paired withDisabled Branch FBD training errorConfiguration, Resource Manufacturing modeNo boot sector on hard drive No boot device availableNo timer tick Interrupt Northbound merge errorPlug & Play Configuration PCI Bios failed to installError Read fault Requested sector not foundTimer chip counter Please run Setup programUpdate loaded for Following Dimm pair isAlert Messages Diagnostics MessagesAbout Your System Responding to Error Messages Entering the System Setup ProgramUsing the System Setup Program Using the System Setup Program System Setup OptionsMain Screen CPU Information System memory test option, and redundant memory statusLogical Processor option. See Table Boot Sequence System Setup Program Options Description Sata PortNetwork From external devicesCPU Information Screens Integrated Devices Screen System Security Screen Serial Communication ScreenExit Screen Using the System Password System and Setup Password FeaturesUsing the System Setup Program Deleting or Changing an Existing System Password Using the Setup PasswordBaseboard Management Controller Configuration Disabling a Forgotten PasswordSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup ModuleUsing the System Setup Program Recommended Tools Installing System ComponentsRemoving the Bezel Opening and Closing the SystemBezel latch Installing System Components Installing and Removing the Optional Bezel Tower KeylockRemoving the Peripheral Bay Panel Tower Only Installing the Peripheral Bay Panel Tower OnlyPeripheral bay panel Bay panel Bezel inside view Tab slotOpening the System Installing the BezelClosing the System Cover latch Hot-Plug Hard DrivesHard-Drive Bay Numbers Rack 1x2 flex bay hard drives Before You BeginInstalling a Hot-Plug Hard Drive Installing a Drive BlankRemoving a Drive Blank Removing a Hot-Plug Hard DriveInstalling a Hot-Plug Hard Drive Replacing a Hard-Drive Carrier Installing a SAS Hard Drive Into a SATAu Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Installing a Sata Hard Drive Into a Sata Drive Carrier Sata hard drive Sata hard-drive Hole labels Installing System Components Removing a Power Supply Power SuppliesPower supply Handle Tab Power supply blank Screw Installing a Power SupplyInstalling the Power Supply Blank Removing the Power Supply BlankFans Processor fan FAN2 Processor fan FAN3 Removing and Installing a FanFan connector on system board Removing or Installing the Cooling Shroud FanFan bracket latch Installing System Components Expansion Cards Installing an Expansion CardCard-edge guide Expansion card 15. Installing and Removing Expansion CardsRemoving an Internal Scsi Tape Backup Unit Internal Scsi Tape Backup UnitRemoving an Expansion Card Peripheral bay Optical drive Installing an Internal Scsi Tape Backup UnitInstalling System Components Optical Drive Installing an Optical DriveRemoving an Optical Drive Removing the Diskette Drive Diskette DriveDiskette drive power cable Installing the Diskette Drive Installing the Diskette Drive Into the Drive CarrierReplacing the System Battery System BatteryNegative side of connector Removing the Cooling Shroud Cooling ShroudCooling shroud latch right Fan Brackets Installing the Cooling ShroudRemoving the Center Fan Bracket Replacing the Center Fan BracketRemoving the Back Fan Bracket MemoryReplacing the Back Fan Bracket 21. Dimm Sockets Installing System Components Non-Optimal Memory Configurations General Memory Module Installation GuidelinesMemory Sparing Support Memory Mirroring Support Installing Memory ModulesMemory module socket ejectors Removing Memory Modules Installing a RAC CardRAC card RAC connector Expansion-bay bracket 23. Installing a RAC Card Notch in card edge Back standoffMicroprocessor Activating the Integrated NIC TOEReplacing a Processor 24. Installing and Removing the Heat Sink Heat sink ZIF socket Processor Installing System Components 1x8 SAS Backplane Board Installing the 1x8 SAS Backplane BoardRemoving the 1x8 SAS Backplane Board Removing the 1x2 Flex Bay Drive Bracket Optional 1x2 Flex Bay Drive Bracket26. Installing and Removing the Flex Bay Drive Bracket Installing the 1x2 Flex Bay Drive BracketSAS Controller Daughter Card Replacing the SAS RAID Controller Daughter Card BatteryCable RAID battery Connector release tab Battery bay RAID battery cableRemoving the SAS Controller Daughter Card CardOnly out to 1x8 backplane Sasb connector or Sasbin connector Cabling the SAS Backplane Boards Installing the SAS Controller Daughter CardCable Requirements Cabling the SAS Controller Non-RAID100 Sasa connector101 Cabling the SAS RAID ControllerCard Dimm not shown 1x8 SAS backplane Sasb connector SAS1 connector102 103 104 Control Panel Assembly Service-Only Procedure Configuring the Boot DriveRemoving the Control Panel Assembly 105Display module Installing the Control Panel AssemblyRemoving the System Board System Board Service-Only Procedure107 Installing System Components 109 Installing the System BoardRemoving the Power Distribution Board Power Distribution Board Service-Only Procedure110 111 Installing the Power Distribution Board 113 114 Start-Up Routine Safety First-For You and Your System115 Troubleshooting External Connections Troubleshooting IRQ Assignment ConflictsChecking the Equipment 116Troubleshooting the Keyboard Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty ProblemTroubleshooting the Mouse Troubleshooting Basic I/O FunctionsTroubleshooting a USB Device Troubleshooting a Serial I/O Device119 Troubleshooting a Wet System Troubleshooting a NICNIC cannot communicate with network Liquid spilled on the system Excessive humiditySystem was dropped or damaged Troubleshooting a Damaged System121 Troubleshooting Power Supplies Troubleshooting the System BatteryTroubleshooting a Fan Troubleshooting System Cooling Problems123 Troubleshooting System Memory 125 Error message indicates a diskette drive problem Troubleshooting a Diskette Drive127 Troubleshooting an Optical DriveTroubleshooting an External Scsi Tape Drive 129 Troubleshooting a Hard DriveTroubleshooting a SAS or SAS RAID Controller Daughter Card 131 Troubleshooting Expansion CardsAction 133 Troubleshooting the MicroprocessorsTroubleshooting Your System System Diagnostics Features Using Server Administrator DiagnosticsWhen to Use the System Diagnostics 135System Diagnostics Testing Options Running the System DiagnosticsUsing the Custom Test Options Selecting Devices for TestingViewing Information and Results Selecting Diagnostics Options137 138 System Board Jumpers Jumpers and Connectors139 Configuration settings in Nvram are cleared at next BootSystem boot 140141 System Board ConnectorsSAS Backplane Connectors 143 X2 SAS Backplane Connectors Power connector Sasbin connector 145 146 Technical Assistance Online Services147 Getting HelpAutomated Order-Status Service AutoTech ServiceTechnical Support Service Electronic Quote Service149 150 Before You Call151 152 Contacting Dell153 154 155 156 157 158 159 160 161 162 Customer Service Fax Fax Switchboard163 Country Code Technical Support for all other Dell products164 165 166 Country Code Precision Technical Support PowerApp, PowerEdge167 168 Amperes AC Alternating current 169BTU British thermal unit CelsiusCm Centimeters Cmos Complementary metal-oxide semiconductor 170Fahrenheit 171FBD Fully buffered Dimm Kilo Kb Kilobits 1024 bits GlossaryLVD Low voltage differential Meters MA Milliamperes 172173 TCP/IP Transmission Control Protocol/Internet Protocol 174Volts VAC Volts alternating current VDC Volts direct current 175176 Index 177Card Installing Sata in a SATAu drive carrierSAS backplane 1x8, 93 SAS controller daughter SAS hard drive in a SATAu drive carrier179 PostIndex 181 182

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