Dell 6M515, 4500C manual Advanced Troubleshooting

Page 5

Creating a Restore Point

Mouse Problems	48
Network Problems	49
PC Card Problems	50
Power Problems	51
Printer Problems	52
Scanner Problems	53
Sound and Speaker Problems	54
Video and Monitor Problems	55
If the screen is blank	55
If the screen is difficult to read	56

3Advanced Troubleshooting

Diagnostic Lights . . . . . . . . . . . . . . . . . . . .

Using System Restore . . . . . . . . . . . . . . . . .

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Restoring the Computer to an Earlier Operating State

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Undoing the Last System Restore

Dell Diagnostics . . . . . . . . . . .

When to Use the Dell Diagnostics Starting the Dell Diagnostics . .

Drivers . . . . . . . . . . . . . . .

What Is a Driver? . . . . . . . .

Identifying Drivers . . . . . . .

Reinstalling Drivers . . . . . . .

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Resolving Software and Hardware Incompatibilities	70
Reinstalling Windows® XP	71

Contents

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Contents Dell Dimension 4500C Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Advanced Troubleshooting Adding Parts Contacting Dell Regulatory Information Index Contents General Page When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Protecting Against Electrostatic DischargeBattery Disposal Re s o u r c e C D Finding Information for Your ComputerE r a t i n g S y s t e m C D Te l l M e H o w H e l p F i l e Finding Information for Your Computer Setting Up Connecting the AC Adapter Tighten the screw Attaching and Removing the Computer StandSetting Up Printer Cable Setting Up a PrinterConnecting a Parallel Printer Connecting a USB Printer Connecting an Ieee 1394 Device Optional Transferring Information to a New Computer On the Now go to your old computer screen, click Next Network Setup Wizard Setting Up a Home and Office NetworkConnecting to a Network Adapter Setting Up Your Internet Connection Connecting to the InternetClick Connect to the Internet Copying CDsUsing Easy CD Creator Basic Helpful Tips Using Blank CD-R Discs or Blank CD-RW DiscsHow to Copy a CD Turning Off Your Computer Hyper-ThreadingSolving Problems See Finding SolutionsSolving Problems Finding Help Information Battery ProblemsCD drive problems Drive ProblemsDVD drive problems Problems writing to a CD-RW driveHard drive problems Mail, Modem, and Internet ProblemsClick Phone and Modem Options Click the Change or Remove Program icon Error MessagesProgram stops responding General ProblemsProgram crashes repeatedly Program is designed for an earlier Windows operating systemSolid blue screen appears Other software problemsGeneral hardware problems Other technical problemsKeyboard Problems Ieee 1394 ProblemsMouse Problems Network Problems Lightlight PC Card ProblemsPower Problems Printer Problems Scanner Problems Click Control Panel Click Printers and Other Hardware Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsIf the screen is difficult to read Solving Problems Solving Problems Advanced Troubleshooting Diagnostic Code Definition Corrective Action Diagnostic LightsY G Restoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point Undoing the Last System Restore When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Starting the Dell DiagnosticsDell Diagnostics Main Menu Drivers What Is a Driver?Identifying Drivers Reinstalling DriversUsing the Dell Dimension ResourceCD Resolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click SystemReinstalling Windows XP Advanced Troubleshooting Advanced Troubleshooting Advanced Troubleshooting Adding Parts Front View Front and Back View of the ComputerComputer to unexpectedly restart Back View Reattaching the Front Door Opening the Computer Cover Page Looking Inside Your Computer Dimm A, Dimm B System BoardPC Card Types Installing a PC CardAdding PC Cards Optional Press the eject button, and gently remove the card Removing a PC CardAdding Other Cards Adding Parts Removing a Video Card Adding or Replacing a Video CardInstalling a Video Card Adding Memory To microprocessor Closing the Computer Cover Adding Parts Adding Parts P e n d i Microprocessor SpecificationsMemory Video Environmental Standard Settings System Setup Program Screens Viewing SettingsClearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy Japan Kawasaki Contacting DellRegulatory Information D ex 108 109 110

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