TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y WI N D O W S ®
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer is listed,
5 Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
RE I N S T A L L T H E P R I N T E R D R I V E R — See page 67.
CH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 70.
Scanner Problems
CH E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshooting information.
UN L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.
RE S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
CH E C K T H E C A B L E C O N N E C T I O N S
•If your scanner has a power cable, ensure that the power cable is firmly connected to a working electrical outlet and that the scanner is turned on.
•Ensure that the scanner cable is firmly connected to the computer and to the scanner.
HINT: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone number.
Solving Problems
53