Dell 4500C, 6M515 manual Advanced Troubleshooting

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6Read the information in the License Agreement window, and then press <F8> on your keyboard to agree with the license information.

7If your computer already has Windows XP installed and you want to recover your current Windows XP data, type r to select the repair option, and then go to step 16.

If you want to install a new copy of Windows XP, press <Esc> to select the fresh copy option, and then press <Enter> on the next screen to select the highlighted partition (recommended). Then follow the instructions on the screen.

The Windows XP Setup screen appears and Windows XP begins to copy files and install the devices. The computer automatically restarts multiple times before it requires additional input.

8When the Welcome to Microsoft screen appears, click the green arrow icon at the bottom of the screen to continue. Follow the directions on the screen to finish.

9When the Regional Settings screen appears, select the settings for your locale, and then click Next.

10Enter your name and organization in the Personalize Your Software screen, and then click Next.

11If you are reinstalling Windows XP Home Edition, enter a name for your computer when the Computer Name window appears, and then click Next.

If you are reinstalling Windows XP Professional, enter a name for your computer and a password when the Computer Name and Administrator Password window appears, and then click Next.

12If the Modem Dialing Information screen appears, enter the requested information. Then click Next.

13Enter the date, time, and time zone in the Date and Time Settings window, and then click Next.

14If you have a network card in your computer, select the appropriate network settings.

If you do not have a network card, this option does not appear.

Windows XP begins to install its components and configure the computer. The computer automatically restarts.

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Advanced Troubleshooting

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Contents Dell Dimension 4500C Hints, Notices, and Cautions Abbreviations and AcronymsContents Solving Problems Advanced Troubleshooting Adding Parts Contacting Dell Regulatory Information Index Contents General Page When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing HabitsBattery Disposal Finding Information for Your Computer Re s o u r c e C DE r a t i n g S y s t e m C D Te l l M e H o w H e l p F i l e Finding Information for Your Computer Setting Up Connecting the AC Adapter Attaching and Removing the Computer Stand Tighten the screwSetting Up Setting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer Connecting an Ieee 1394 Device Optional Transferring Information to a New Computer On the Now go to your old computer screen, click Next Setting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Connecting to the Internet Setting Up Your Internet ConnectionCopying CDs Click Connect to the InternetUsing Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW Discs Helpful TipsHow to Copy a CD Hyper-Threading Turning Off Your ComputerSolving Problems Finding Solutions SeeSolving Problems Battery Problems Finding Help InformationDrive Problems CD drive problemsProblems writing to a CD-RW drive DVD drive problemsMail, Modem, and Internet Problems Hard drive problemsClick Phone and Modem Options Error Messages Click the Change or Remove Program iconGeneral Problems Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Solid blue screen appearsOther technical problems General hardware problemsIeee 1394 Problems Keyboard ProblemsMouse Problems Network Problems PC Card Problems LightlightPower Problems Printer Problems Scanner Problems Sound and Speaker Problems Click Control Panel Click Printers and Other HardwareVideo and Monitor Problems If the screen is blankIf the screen is difficult to read Solving Problems Solving Problems Advanced Troubleshooting Diagnostic Lights Diagnostic Code Definition Corrective ActionY G Using System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu What Is a Driver? DriversReinstalling Drivers Identifying DriversUsing the Dell Dimension ResourceCD Click Performance and Maintenance, and then click System Resolving Software and Hardware IncompatibilitiesReinstalling Windows XP Advanced Troubleshooting Advanced Troubleshooting Advanced Troubleshooting Adding Parts Front and Back View of the Computer Front ViewComputer to unexpectedly restart Back View Reattaching the Front Door Opening the Computer Cover Page Looking Inside Your Computer System Board Dimm A, Dimm BInstalling a PC Card Adding PC Cards OptionalPC Card Types Removing a PC Card Press the eject button, and gently remove the cardAdding Other Cards Adding Parts Adding or Replacing a Video Card Removing a Video CardInstalling a Video Card Adding Memory To microprocessor Closing the Computer Cover Adding Parts Adding Parts P e n d i Specifications MicroprocessorMemory Video Environmental Standard Settings Viewing Settings System Setup Program ScreensClearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy Contacting Dell Japan KawasakiRegulatory Information D ex 108 109 110
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