Dell 6M515, 4500C manual Power Problems

Page 51

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.

AD J U S T T H E PO W E R PR O P E R T I E S Your computer may be in standby or hibernate mode. For information on power conservation modes, see the Tell Me How help file, or search for the keyword standby or hibernate in Windows® Help. To access help files, see page 38.

IF T H E P O W E R L I G H T I S B L I N K I N G G R E E N The computer is in standby mode. Press a key on the keyboard or move the mouse to resume normal operation.

IF T H E P O W E R L I G H T I S O F F The computer is either turned off or is not receiving power.

Ensure that the power cable is firmly inserted into both the power connector on the back of the computer and the electrical outlet.

If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Ensure that the voltage selection switch is set to match the AC power at your location (see page 9).

Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on.

Swap the computer and monitor power cables to determine if the power cable is defective.

Ensure that the microprocessor power cable is securely connected to the system board (see page 83).

Ensure that the power supply cables are securely connected to the system board (see page 83).

If the problem persists, contact Dell (see page 105).

HINT: If the power light on the front of the computer is steady green (see page 76), the computer is operating normally.

Solving Problems

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Contents Dell Dimension 4500C Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Advanced Troubleshooting Adding Parts Contacting Dell Regulatory Information Index Contents General Page When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Protecting Against Electrostatic DischargeBattery Disposal Re s o u r c e C D Finding Information for Your ComputerE r a t i n g S y s t e m C D Te l l M e H o w H e l p F i l e Finding Information for Your Computer Setting Up Connecting the AC Adapter Tighten the screw Attaching and Removing the Computer StandSetting Up Setting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer Connecting an Ieee 1394 Device Optional Transferring Information to a New Computer On the Now go to your old computer screen, click Next Setting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Setting Up Your Internet Connection Connecting to the InternetClick Connect to the Internet Copying CDsUsing Easy CD Creator Basic Helpful Tips Using Blank CD-R Discs or Blank CD-RW DiscsHow to Copy a CD Turning Off Your Computer Hyper-ThreadingSolving Problems See Finding SolutionsSolving Problems Finding Help Information Battery ProblemsCD drive problems Drive ProblemsDVD drive problems Problems writing to a CD-RW driveHard drive problems Mail, Modem, and Internet ProblemsClick Phone and Modem Options Click the Change or Remove Program icon Error MessagesProgram is designed for an earlier Windows operating system General ProblemsProgram stops responding Program crashes repeatedlySolid blue screen appears Other software problemsGeneral hardware problems Other technical problemsKeyboard Problems Ieee 1394 ProblemsMouse Problems Network Problems Lightlight PC Card ProblemsPower Problems Printer Problems Scanner Problems Click Control Panel Click Printers and Other Hardware Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsIf the screen is difficult to read Solving Problems Solving Problems Advanced Troubleshooting Diagnostic Code Definition Corrective Action Diagnostic LightsY G Using System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Starting the Dell DiagnosticsDell Diagnostics Main Menu Drivers What Is a Driver?Identifying Drivers Reinstalling DriversUsing the Dell Dimension ResourceCD Resolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click SystemReinstalling Windows XP Advanced Troubleshooting Advanced Troubleshooting Advanced Troubleshooting Adding Parts Front View Front and Back View of the ComputerComputer to unexpectedly restart Back View Reattaching the Front Door Opening the Computer Cover Page Looking Inside Your Computer Dimm A, Dimm B System BoardInstalling a PC Card Adding PC Cards OptionalPC Card Types Press the eject button, and gently remove the card Removing a PC CardAdding Other Cards Adding Parts Removing a Video Card Adding or Replacing a Video CardInstalling a Video Card Adding Memory To microprocessor Closing the Computer Cover Adding Parts Adding Parts P e n d i Microprocessor SpecificationsMemory Video Environmental Standard Settings System Setup Program Screens Viewing SettingsClearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy Japan Kawasaki Contacting DellRegulatory Information D ex 108 109 110
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