Dell 4300s technical specifications System Codes and Messages, Diagnostic Codes

Page 2

Back to Contents Page

System Codes and Messages

Dell™ Dimension™ 4300S

Diagnostic Codes

POST Beep Codes

System Messages

Diagnostic Codes

Your computer is equipped with four diagnostic lights, which are labeled "A," "B," "C," and "D" on the back of the computer. Each of the four lights can be yellow, green, or off as shown in the following table. When the computer is turned on or restarted and it is functioning normally, the lights flash during POST. After the computer starts, the lights remain green to signify normal computer operation.

If a malfunction is detected and the computer fails to start, the lights display a code that identifies the problem. Write down the diagnostic code displayed and look it up in the following table.

Diagnostic Code

Definition

Corrective Action

 

 

 

 

Power up default.

Make sure that the computer is connected to a known working electrical outlet, and then check

 

 

whether the front-panel power light on the power button is on or off. If the power light is off, check

 

 

the power supply. If the problem persists, see "Contacting Dell" in the Owner's Manual for instructions

 

 

on obtaining technical assistance.

 

 

See "Safety Instructions," and then remove all cards. If the computer still does not start, see

 

 

"Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance.

 

System board is receiving

Set the configuration jumper to Maintenance mode, and restart the computer. Exit and save changes

 

power, but the BIOS is not

in the system setup program. Turn off the computer and reset the configuration jumper to Normal

 

executing.

mode, and then restart the computer.

 

 

See "Safety Instructions," and then remove all cards and restart the computer to determine if a

 

 

resource conflict exists. If conflict exists, see "Resolving Software and Hardware Incompatibilities." If

 

 

the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining

 

 

technical assistance.

 

 

 

 

Recovery mode from BIOS

Set the configuration jumper to Maintenance mode and restart the computer. Exit and save changes in

 

failure.

the system setup program. Turn off the computer and reset the configuration jumper to Normal mode,

 

 

and then restart the computer.

 

 

See "Safety Instructions," and then remove all cards and restart the computer to determine if a

 

 

resource conflict exists. If conflict exists, see "Resolving Software and Hardware Incompatibilities." If

 

 

the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining

 

 

technical assistance.

 

 

 

 

Microprocessor has failed a

If the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining

 

BIOS test.

technical assistance.

 

 

 

 

Memory failed to be sized or

Reseat the memory modules. If the problem persists, see "Contacting Dell" in the Owner's Manual for

 

enabled.

instructions on obtaining technical assistance.

 

 

 

 

PCI bus failure has occurred.

See "Safety Instructions," and then remove all cards and restart the computer to determine if a

 

 

resource conflict exists. If conflict exists, see "Resolving Software and Hardware Incompatibilities." If

 

 

the problem still persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining

 

 

technical assistance.

 

 

 

 

Video controller failed to

If the computer has a video card, reseat the video card. If the problem persists or the computer has

 

initialize or respond.

integrated video, see "Contacting Dell" in the Owner's Manual for instructions on obtaining technical

 

 

assistance.

 

 

 

 

IDE bus failure has occurred.

Reseat the drive cables. If the problem persists, see "Contacting Dell" in the Owner's Manual for

 

 

instructions on obtaining technical assistance.

 

 

 

 

USB port or a device

Disconnect the device from the USB connector. If the problem persists, see "Contacting Dell" in the

 

connected to it has failed

Owner's Manual for instructions on obtaining technical assistance.

 

initialization.

 

 

 

 

Page 1 Page 3
Image 2
Page 1 Page 3
Contents Abbreviations and Acronyms Dell Dimension 4300SHints, Notices, and Cautions System Codes and Messages Diagnostic CodesDiagnostic Code Definition Corrective Action Beep Codes Possible Cause Corrective Action Post Beep CodesSystem Messages Message Possible Cause Corrective ActionPost Online Documentation DocumentationPrinted Documentation Downloading the Tell Me How Help File and Associated FilesWhen Working Inside Your Computer Safety InstructionsWhen Using Your Computer Adding PartsProtecting Against Electrostatic Discharge Shutting Down the ComputerAttaching and Removing the Computer Stand Microsoft Windows XPOpening the Computer Cover Shut down the computerLooking Inside Your Computer Adding or Removing Cards Shut down the computer Adding Memory Close the computer cover Attach the computer stand optionalReplacing the AGP Card Front Panel Inserts Hard Drive Page Floppy Drive Page Inch Drive Page Replacing the Microprocessor Page Replacing the System Board Removing the System BoardClosing the Computer Cover Replacing the System BoardBack to Contents Power Problems Solving ProblemsAccessing Help Files Start-Up Error MessagesAdjust the Windows display settings Video and Monitor ProblemsSound and Speaker Problems If the screen is blankIf you cannot print to a parallel port printer Printer ProblemsReinstall the Sound audio driver- See Reinstalling Drivers If you cannot print to a USB printerMouse Problems Scanner ProblemsModem Problems Verify that the modem is communicating with WindowsCheck the mouse settings Keyboard ProblemsDrive Problems If you cannot save a file to a floppy diskIf you have a hard drive problem Network ProblemsMicrosoft Windows Error Messages If the CD-RW drive stops writingGeneral Program Problems Internet Connection ProblemsDouble-click the Phone and Modems Options icon Mail ProblemsResolving Other Technical Problems Reinstalling Drivers At the Welcome Dell System Owner screen, click NextWindows XP Using the Windows XP Device Driver RollbackResolving Software and Hardware Incompatibilities Click Performance and Maintenance Using System RestoreCreating a Restore Point Click the System Restore tabRestoring the Computer to an Earlier Operating State Reinstalling Windows XPUndoing the Last System Restore Reinstalling Windows Back to Contents Technical Specifications Video PowerAudio3 Controls and LightsBack to Contents System Setup Program Screens System Setup ProgramViewing Settings OverviewOption Function Clearing Forgotten Passwords PXE BISInternal View System Board Connectors and Sockets Technical OverviewPower Supply Socketed MicroprocessorDC Power Connectors Pin Number Signal name 18-AWG WireDC Power Connector P5 DC Power Connector P6DC Power Connectors P2, P3, and P4 Pin Number Signal Name 22-AWG WirePage Front View Controls and LightsComputer Stand Headphone Connector Back ViewSerial Connector
Related manuals
Manual 132 pages 10.11 Kb
Top Page Image Contents