Dell 4300s Keyboard Problems, Drive Problems, If you cannot save a file to a floppy disk

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Check the mouse settings

Windows XP

1.Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2.Click Mouse.

3.Try adjusting the settings.

Windows 2000

1.Click the Start button, point to Settings, and then click Control Panel.

2.Double-click the Mouse icon.

3.Try adjusting the settings.

Check for interrupt request conflicts— See "Resolving Software and Hardware Incompatibilities."

Keyboard Problems

Reconnect the keyboard cable— Shut down the computer, reconnect the keyboard cable as shown on the START HERE sheet for your computer, and then restart the computer.

Check for interrupt request conflicts— See "Resolving Software and Hardware Incompatibilities."

Drive Problems

If you cannot save a file to a floppy disk

HINT: See "Accessing Help Files" for information on saving files to a floppy disk.

Ensure that Windows recognizes the drive— In Windows XP, click the Start button, and then click My Computer. In Windows 2000, double- click the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

Test the drive with another floppy disk— Insert another floppy disk to eliminate the possibility that the original floppy disk is defective.

Cannot save files to a floppy disk— Ensure that the floppy disk is not full or write-protected (locked). See the following illustration.

If you cannot play a music CD or install a program from a CD

HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.

Ensure that Windows recognizes the drive— In Windows XP, click the Start button, and then click My Computer. In Windows 2000, double- click the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

Test the drive with another CD— Insert another CD to eliminate the possibility that the original CD is defective.

Clean the disc— See the Tell Me How help file for instructions.

Adjust the Windows volume control— In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.

If headphones are connected to the front-panel headphone connector, check for sound from the headphones— Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone connector.

Check the speakers and subwoofer— See "Sound and Speaker Problems."

If you cannot play a DVD movie

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Contents Abbreviations and Acronyms Dell Dimension 4300SHints, Notices, and Cautions System Codes and Messages Diagnostic CodesDiagnostic Code Definition Corrective Action System Messages Post Beep CodesBeep Codes Possible Cause Corrective Action Message Possible Cause Corrective ActionPost Printed Documentation DocumentationOnline Documentation Downloading the Tell Me How Help File and Associated FilesWhen Using Your Computer Safety InstructionsWhen Working Inside Your Computer Adding PartsAttaching and Removing the Computer Stand Shutting Down the ComputerProtecting Against Electrostatic Discharge Microsoft Windows XPShut down the computer Opening the Computer CoverLooking Inside Your Computer Adding or Removing Cards Shut down the computer Close the computer cover Attach the computer stand optional Adding MemoryReplacing the AGP Card Front Panel Inserts Hard Drive Page Floppy Drive Page Inch Drive Page Replacing the Microprocessor Page Removing the System Board Replacing the System BoardReplacing the System Board Closing the Computer CoverBack to Contents Accessing Help Files Solving ProblemsPower Problems Start-Up Error MessagesSound and Speaker Problems Video and Monitor ProblemsAdjust the Windows display settings If the screen is blankReinstall the Sound audio driver- See Reinstalling Drivers Printer ProblemsIf you cannot print to a parallel port printer If you cannot print to a USB printerModem Problems Scanner ProblemsMouse Problems Verify that the modem is communicating with WindowsDrive Problems Keyboard ProblemsCheck the mouse settings If you cannot save a file to a floppy diskMicrosoft Windows Error Messages Network ProblemsIf you have a hard drive problem If the CD-RW drive stops writingInternet Connection Problems General Program ProblemsResolving Other Technical Problems Reinstalling Drivers Mail ProblemsDouble-click the Phone and Modems Options icon At the Welcome Dell System Owner screen, click NextWindows XP Using the Windows XP Device Driver RollbackResolving Software and Hardware Incompatibilities Creating a Restore Point Using System RestoreClick Performance and Maintenance Click the System Restore tabRestoring the Computer to an Earlier Operating State Reinstalling Windows XPUndoing the Last System Restore Reinstalling Windows Back to Contents Technical Specifications Audio3 PowerVideo Controls and LightsBack to Contents Viewing Settings System Setup ProgramSystem Setup Program Screens OverviewOption Function PXE BIS Clearing Forgotten PasswordsTechnical Overview Internal View System Board Connectors and SocketsSocketed Microprocessor Power SupplyPin Number Signal name 18-AWG Wire DC Power ConnectorsDC Power Connectors P2, P3, and P4 DC Power Connector P6DC Power Connector P5 Pin Number Signal Name 22-AWG WirePage Front View Controls and LightsComputer Stand Back View Headphone ConnectorSerial Connector
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