Dell 4300s Solving Problems, Accessing Help Files, Power Problems, Start-Up Error Messages

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Solving Problems

Dell™ Dimension™ 4300S

Accessing Help Files

Network Problems

Power Problems

Microsoft® Windows® Error Messages

Start-Up Error Messages

General Program Problems

Video and Monitor Problems

Internet Connection Problems

Sound and Speaker Problems

E-Mail Problems

Printer Problems

Resolving Other Technical Problems

Scanner Problems

Reinstalling Drivers

Modem Problems

Resolving Software and Hardware Incompatibilities

Mouse Problems

Using System Restore

Keyboard Problems

Reinstalling Windows XP

Drive Problems

Reinstalling Windows 2000

 

 

Accessing Help Files

To access the Tell Me How help file

Microsoft® Windows® XP

1.Click the Start button, and then click Help and Support.

2.Click User and system guides, and then click User's guides.

3.Click Tell Me How.

Windows 2000

Click the Start button, point to Programs, point to User's Guides, and then click Tell Me How.

To access help in Windows XP

1.Click the Start button, and then click Help and Support.

2.Type a word or phrase that describes your problem, and then click the arrow icon.

3.Click the topic that describes your problem, and then click Display.

4.Follow the instructions shown on the screen.

To access help in Windows 2000

1.Click the Start button, and then click Help.

2.Click the Search tab.

3.Type a word or phrase that describes your problem, and then click List Topics.

4.Click the topic that describes your problem, and then click Display.

5.Follow the instructions shown on the screen.

Power Problems

HINT: See the Tell Me How help file for information on the standby mode.

Check the power light— When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press a key on the keyboard or move the mouse. If the power light is off, the computer is either not turned on or is not receiving electrical power.

Test the electrical outlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Check the power cable connection— Be sure that the power cable is firmly inserted into the electrical outlet and the computer power connector.

Connect the computer directly to an electrical outlet— Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

Swap the computer and monitor power cables— Swap the computer and monitor power cables to determine if the power cable is defective.

Check for interference— Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference: power extension cables, keyboard and mouse extension cables, too many devices on a power strip, or multiple power strips connected to the same electrical outlet.

Check the Power Properties— See the Tell Me How help file or search for the keyword standby in the Help and Support Center (Help in Windows 2000).

Start-Up Error Messages

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Contents Hints, Notices, and Cautions Dell Dimension 4300SAbbreviations and Acronyms Diagnostic Code Definition Corrective Action Diagnostic CodesSystem Codes and Messages System Messages Post Beep CodesBeep Codes Possible Cause Corrective Action Message Possible Cause Corrective ActionPost Printed Documentation DocumentationOnline Documentation Downloading the Tell Me How Help File and Associated FilesWhen Using Your Computer Safety InstructionsWhen Working Inside Your Computer Adding PartsAttaching and Removing the Computer Stand Shutting Down the ComputerProtecting Against Electrostatic Discharge Microsoft Windows XPShut down the computer Opening the Computer CoverLooking Inside Your Computer Adding or Removing Cards Shut down the computer Close the computer cover Attach the computer stand optional Adding MemoryReplacing the AGP Card Front Panel Inserts Hard Drive Page Floppy Drive Page Inch Drive Page Replacing the Microprocessor Page Removing the System Board Replacing the System BoardReplacing the System Board Closing the Computer CoverBack to Contents Accessing Help Files Solving ProblemsPower Problems Start-Up Error MessagesSound and Speaker Problems Video and Monitor ProblemsAdjust the Windows display settings If the screen is blankReinstall the Sound audio driver- See Reinstalling Drivers Printer ProblemsIf you cannot print to a parallel port printer If you cannot print to a USB printerModem Problems Scanner ProblemsMouse Problems Verify that the modem is communicating with WindowsDrive Problems Keyboard ProblemsCheck the mouse settings If you cannot save a file to a floppy diskMicrosoft Windows Error Messages Network ProblemsIf you have a hard drive problem If the CD-RW drive stops writingInternet Connection Problems General Program ProblemsResolving Other Technical Problems Reinstalling Drivers Mail ProblemsDouble-click the Phone and Modems Options icon At the Welcome Dell System Owner screen, click NextResolving Software and Hardware Incompatibilities Using the Windows XP Device Driver RollbackWindows XP Creating a Restore Point Using System RestoreClick Performance and Maintenance Click the System Restore tabUndoing the Last System Restore Reinstalling Windows XPRestoring the Computer to an Earlier Operating State Reinstalling Windows Back to Contents Technical Specifications Audio3 PowerVideo Controls and LightsBack to Contents Viewing Settings System Setup ProgramSystem Setup Program Screens OverviewOption Function PXE BIS Clearing Forgotten PasswordsTechnical Overview Internal View System Board Connectors and SocketsSocketed Microprocessor Power SupplyPin Number Signal name 18-AWG Wire DC Power ConnectorsDC Power Connectors P2, P3, and P4 DC Power Connector P6DC Power Connector P5 Pin Number Signal Name 22-AWG WirePage Computer Stand Controls and LightsFront View Back View Headphone ConnectorSerial Connector
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