Dell U7021, WHL manual 141

Page 141

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Mexico

Customer Technical Support

001-877-384-8979

International Access Code: 00

 

or 001-877-269-3383

Country Code: 52

Sales

50-81-8800

 

 

or 01-800-888-3355

 

Customer Service

001-877-384-8979

 

 

or 001-877-269-3383

 

Main

50-81-8800

 

 

or 01-800-888-3355

 

 

 

Montserrat

General Support

toll-free: 1-866-278-6822

 

 

 

Netherlands Antilles

General Support

001-800-882-1519

 

 

 

Netherlands (Amsterdam)

Website: support.euro.dell.com

 

International Access Code: 00

Technical Support

020 674 45 00

Country Code: 31

Technical Support Fax

020 674 47 66

City Code: 20

Home/Small Business Customer Care

020 674 42 00

 

Relational Customer Care

020 674 4325

 

Home/Small Business Sales

020 674 55 00

 

Relational Sales

020 674 50 00

 

Home/Small Business Sales Fax

020 674 47 75

 

Relational Sales Fax

020 674 47 50

 

Switchboard

020 674 50 00

 

Switchboard Fax

020 674 47 50

 

 

 

New Zealand

E-mail (New Zealand): nz_tech_support@dell.com

 

International Access Code: 00

E-mail (Australia): au_tech_support@dell.com

 

Country Code: 64

Technical Support (for desktop and portable

toll-free:0800 446 255

 

computers)

 

 

Technical Support (for servers and workstations)

toll-free: 0800 443 563

 

Home and Small Business

0800 446 255

 

Government and Business

0800 444 617

 

Sales

0800 441 567

 

Fax

0800 441 566

 

 

 

Nicaragua

General Support

001-800-220-1006

 

 

 

Appendix

141

Page 140 Page 142
Image 141
Page 140 Page 142
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m March U7021 Contents Optimizing Performance Using Microsoft Windows XP System Restore Restoring the Computer to an Earlier Operating StateResolving Software and Hardware Incompatibilities 102 Removing and Installing Parts108 106109 110131 130Finding Information Dell Product Information Guide Setup Diagram Specifications, and white papers Warranty, and repair informationHow to use Windows XP Click the topic that describes your problemFinding Information Opening the Drive Door Setting Up and Using Your ComputerBadge Changing the Front-Panel Light ColorConnecting Two Monitors With VGA Connectors Connecting Two MonitorsConnecting a TV TV-OUT connector VGA blue connectorOptional DVI adapter About Your RAID Configuration Changing the Display SettingsAbout Serial ATA Drives RAID Level SegmentHard drive Setting Your Computer to RAID-Enabled Mode Configuring Your Computer for RAIDConfiguring for RAID Using the IntelR Option ROM Utility Creating a RAID Level 0 ConfigurationCreating a RAID Level 1 Configuration Deleting a RAID Volume Creating a RAID 1 Volume Creating a RAID 0 VolumeMigrating to a RAID 0 Volume On the Delete RAID Volume Wizard screen, click NextClick Reset Hard Drive to Non-RAID Migrating to a RAID 1 VolumeCreating a Spare Hard Drive To Mark a Drive as a Spare Hard DriveTransferring Information to a New Computer Rebuilding a Degraded RAID 1 VolumePlaying CDs and Movies Playing a CD or DVDNext DVD player includes the following basic buttons Adjusting the Picture Adjusting the VolumeCopying CDs and DVDs Go to the previous title or chapter EjectHow to Copy a CD or DVD Using Blank CD-Rs, CD-RWs, DVD+Rs, and DVD+RWsClick Exact Copy Network Setup Wizard Click Checklist for creating a networkHelpful Tips Standby Mode Power ManagementHibernate Mode OverviewPower Schemes Tab Power Options PropertiesHibernate Tab Advanced TabSetting Up and Using Your Computer Overclocking Hyper-ThreadingClick Hardware and click Device Manager Optimizing PerformancePCI Express Cards Battery Problems Troubleshooting TipsDrive Problems Solving ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesKeyboard Problems Ieee 1394 Device ProblemsComputer does not start up Lockups and Software ProblemsComputer stops responding Program stops respondingProgram crashes repeatedly Other software problemsProgram is designed for an earlier Windows operating system Solid blue screen appearsMouse Problems Memory ProblemsNetwork Problems Power Problems Scanner Problems Printer ProblemsNo sound from speakers Sound and Speaker ProblemsN T H E S P E a K E R D I a G N O S T I C S No sound from headphonesVideo and Monitor Problems If the screen is blankIf the screen is difficult to read J U S T T H E W I N D O W S D I S P L a Y S E T T I N G S Solving Problems Electrical outlet and press the power Diagnostic LightsAdvanced Troubleshooting Has occurred ButtonIdentified a faulty module or Normally, reinstall an additionalIf available, install properly working If the problem persists, contact DellYour computer see Error exists Requirements exist seeDetermine if a conflict exists by OccurredWhen to Use the Dell Diagnostics Dell DiagnosticsHard drive, CD drive, and DVD Drive seeStarting the Dell Diagnostics From the ResourceCD Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu What Is a Driver? DriversIdentifying Drivers Using Windows XP Device Driver Rollback Reinstalling DriversUsing the ResourceCD Windows XPManually Reinstalling Drivers Using Microsoft Windows XP System RestoreCreating a Restore Point Undoing the Last System RestoreRestoring the Computer to an Earlier Operating State Enabling System Restore Using Dell PC Restore by SymantecReinstalling Microsoft Windows XP Resolving Software and Hardware IncompatibilitiesBefore You Begin Reinstalling Windows XP Booting From the Operating System CDWindows XP Setup When the Welcome to Microsoft screen appears, click Next Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Open the door to use the front-panel connectorsFront View Press to turn on the computerFront View Doors Open Back View One x16 slot and one x1 slot Opening the Computer Cover System board Power supply Removing and Installing Parts Processor fan Power supply fansInside View of Your Computer Floppy drive CD/DVD driveSystem Board Components DDR2 Memory Overview MemoryAddressing Memory With 4-GB Configurations Installing MemoryNotch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory CardsPCI Cards Installing a PCI CardNot fully seated card Fully seated card Retention arm Alignment guide Alignment bar Filler bracket Removing a PCI CardPCI Express PCI Express CardsCard PCI Express Card slotTab Installing a PCI Express CardNot fully seated card Fully seated card Retention arm Alignment guide Alignment bar Filler bracket Removing a PCI Express Card General Installation Guidelines DrivesFloppy drive CD/DVD drives Hard drives Connecting Drive Cables Drive Interface ConnectorsSerial ATA Connector Interface cable Interface connector Power cable Power Cable ConnectorHard Drive Removing a Hard DriveDrive Bracket rails Screws Removing and Installing Parts Installing a Hard DriveHard-drive cable Power cable Tabs Removing and Installing Parts Adding a Second Hard Drive Floppy Drive Rail tabsFirst hard drive in lower bay Hard drive bay Installing a Floppy Drive Data cable power cable Tabs Floppy driveRemoving a Floppy Drive Drive Bracket rails Screws Removing a CD/DVD Drive CD/DVD DrivePower cable Tabs Data cable CD/DVD drive Installing a CD/DVD Drive100 101 Removing the Processor Airflow Shroud Processor Airflow Shroud102 Shroud release lever Anchor tabsProcessor Installing the Processor Airflow ShroudRemoving the Processor 103Anchor tabs Shroud release lever 104105 Installing the Processor 106Processor cover Socket Release lever 107 Front Panel Removing the Front Panel108 109 Replacing the Front PanelDrive Door Removing the Drive Door110 Replacing the Drive Door 111Top bracket hinge Bottom bracket hinge 112 Hinge tab Door hinges Door bracketDoor Replacing the Battery BatteryBattery Battery socket Tab Removing and Installing Parts 113114 Closing the Computer Cover115 Specifications116 Expansion BusDrives 117 ConnectorsCenter/Low Frequency Effects LFE channel two front-panel Controls and LightsPower 118Located in the Product Information 119 System SetupEnvironmental 10 to 35C 50 to 95FEntering System Setup System Setup Screens120 121 System Setup Options122 123 Option Settings Boot SequenceChanging Boot Sequence for the Current Boot 124125 Changing Boot Sequence for Future Boots126 Clearing Forgotten PasswordsClearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor Floppy Drive MouseCDs and DVDs 128Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only Definition of Third-Party Software and Peripherals130 Class a Class BContacting Dell FCC Identification Information131 132 133 134 135 136 137 Ireland Sales 138Sales dial within U.K. only Fax/Sales Fax139 140 141 142 Switchboard Sales 143Countries Sales Penang, Malaysia Appendix 144 PowerConnect, and PowerVault Transaction Sales 145Trinidad/Tobago General Support Turks and Caicos Islands 146 147 Appendix Index 149Index 151 Reinstalling Windows XPIndex 153 Wizard, 43 reinstalling, 11, 64 scanner, 48 System Restore154
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