Dell U7021, WHL Reinstalling Windows XP, Booting From the Operating System CD, Windows XP Setup

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Reinstalling Windows XP

To reinstall Windows XP, perform all the steps in the following sections in the order in which they are listed.

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the documentation that came with the software for instructions.

Booting From the Operating System CD

1Save and close any open files and exit any open programs.

2Insert the Operating System CD. Click Exit if Install Windows XP message appears.

3Restart the computer.

4Press <F12> immediately after the DELL™ logo appears.

If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.

5Press the arrow keys to select CD-ROM, and press <Enter>.

6When the Press any key to boot from CD message appears, press any key.

Windows XP Setup

1When the Windows XP Setup screen appears, press <Enter> to select To set up Windows now.

2Read the information on the Microsoft Windows Licensing Agreement screen, and press <F8> to accept the license agreement.

3If your computer already has Windows XP installed and you want to recover your current Windows XP data, type r to select the repair option, and remove the CD.

4If you want to install a new copy of Windows XP, press <Esc> to select that option.

5Press <Enter> to select the highlighted partition (recommended), and follow the instructions on the screen.

The Windows XP Setup screen appears, and the operating system begins to copy files and install the devices. The computer automatically restarts multiple times.

NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of your computer.

Advanced Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m March U7021 Contents Optimizing Performance Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State 102 Removing and Installing Parts108 106109 110131 130Finding Information Dell Product Information Guide Setup Diagram Specifications, and white papers Warranty, and repair informationHow to use Windows XP Click the topic that describes your problemFinding Information Opening the Drive Door Setting Up and Using Your ComputerBadge Changing the Front-Panel Light ColorConnecting Two Monitors With VGA Connectors Connecting Two MonitorsOptional DVI adapter Connecting a TVTV-OUT connector VGA blue connector About Serial ATA Drives About Your RAID ConfigurationChanging the Display Settings Hard drive RAID LevelSegment Setting Your Computer to RAID-Enabled Mode Configuring Your Computer for RAIDCreating a RAID Level 1 Configuration Configuring for RAID Using the IntelR Option ROM UtilityCreating a RAID Level 0 Configuration Deleting a RAID Volume Creating a RAID 1 Volume Creating a RAID 0 VolumeMigrating to a RAID 0 Volume On the Delete RAID Volume Wizard screen, click NextClick Reset Hard Drive to Non-RAID Migrating to a RAID 1 VolumeCreating a Spare Hard Drive To Mark a Drive as a Spare Hard DriveTransferring Information to a New Computer Rebuilding a Degraded RAID 1 VolumeNext Playing CDs and MoviesPlaying a CD or DVD DVD player includes the following basic buttons Adjusting the Picture Adjusting the VolumeCopying CDs and DVDs Go to the previous title or chapter EjectClick Exact Copy How to Copy a CD or DVDUsing Blank CD-Rs, CD-RWs, DVD+Rs, and DVD+RWs Helpful Tips Network Setup WizardClick Checklist for creating a network Standby Mode Power ManagementHibernate Mode OverviewPower Schemes Tab Power Options PropertiesHibernate Tab Advanced TabSetting Up and Using Your Computer Overclocking Hyper-ThreadingClick Hardware and click Device Manager Optimizing PerformancePCI Express Cards Battery Problems Troubleshooting TipsDrive Problems Solving ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesKeyboard Problems Ieee 1394 Device ProblemsComputer does not start up Lockups and Software ProblemsComputer stops responding Program stops respondingProgram crashes repeatedly Other software problemsProgram is designed for an earlier Windows operating system Solid blue screen appearsMouse Problems Memory ProblemsNetwork Problems Power Problems Scanner Problems Printer ProblemsNo sound from speakers Sound and Speaker ProblemsN T H E S P E a K E R D I a G N O S T I C S No sound from headphonesIf the screen is difficult to read Video and Monitor ProblemsIf the screen is blank J U S T T H E W I N D O W S D I S P L a Y S E T T I N G S Solving Problems Electrical outlet and press the power Diagnostic LightsAdvanced Troubleshooting Has occurred ButtonIdentified a faulty module or Normally, reinstall an additionalIf available, install properly working If the problem persists, contact DellYour computer see Error exists Requirements exist seeDetermine if a conflict exists by OccurredWhen to Use the Dell Diagnostics Dell DiagnosticsHard drive, CD drive, and DVD Drive seeStarting the Dell Diagnostics From the ResourceCD Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu Identifying Drivers What Is a Driver?Drivers Using Windows XP Device Driver Rollback Reinstalling DriversUsing the ResourceCD Windows XPManually Reinstalling Drivers Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Creating a Restore PointUndoing the Last System Restore Enabling System Restore Using Dell PC Restore by SymantecBefore You Begin Reinstalling Microsoft Windows XPResolving Software and Hardware Incompatibilities Windows XP Setup Reinstalling Windows XPBooting From the Operating System CD When the Welcome to Microsoft screen appears, click Next Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Open the door to use the front-panel connectorsFront View Press to turn on the computerFront View Doors Open Back View One x16 slot and one x1 slot Opening the Computer Cover System board Power supply Removing and Installing Parts Processor fan Power supply fansInside View of Your Computer Floppy drive CD/DVD driveSystem Board Components DDR2 Memory Overview MemoryAddressing Memory With 4-GB Configurations Installing MemoryNotch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory CardsPCI Cards Installing a PCI CardNot fully seated card Fully seated card Retention arm Alignment guide Alignment bar Filler bracket Removing a PCI CardPCI Express PCI Express CardsCard PCI Express Card slotTab Installing a PCI Express CardNot fully seated card Fully seated card Retention arm Alignment guide Alignment bar Filler bracket Removing a PCI Express Card Floppy drive CD/DVD drives Hard drives General Installation GuidelinesDrives Serial ATA Connector Interface cable Interface connector Connecting Drive CablesDrive Interface Connectors Power cable Power Cable ConnectorHard Drive Removing a Hard DriveDrive Bracket rails Screws Removing and Installing Parts Installing a Hard DriveHard-drive cable Power cable Tabs Removing and Installing Parts Adding a Second Hard Drive First hard drive in lower bay Hard drive bay Floppy DriveRail tabs Removing a Floppy Drive Installing a Floppy DriveData cable power cable Tabs Floppy drive Drive Bracket rails Screws Removing a CD/DVD Drive CD/DVD DrivePower cable Tabs Data cable CD/DVD drive Installing a CD/DVD Drive100 101 Removing the Processor Airflow Shroud Processor Airflow Shroud102 Shroud release lever Anchor tabsProcessor Installing the Processor Airflow ShroudRemoving the Processor 103Anchor tabs Shroud release lever 104105 Processor cover Socket Release lever Installing the Processor106 107 108 Front PanelRemoving the Front Panel 109 Replacing the Front Panel110 Drive DoorRemoving the Drive Door Top bracket hinge Bottom bracket hinge Replacing the Drive Door111 Door 112Hinge tab Door hinges Door bracket Replacing the Battery BatteryBattery Battery socket Tab Removing and Installing Parts 113114 Closing the Computer Cover115 SpecificationsDrives 116Expansion Bus 117 ConnectorsCenter/Low Frequency Effects LFE channel two front-panel Controls and LightsLocated in the Product Information Power118 119 System SetupEnvironmental 10 to 35C 50 to 95F120 Entering System SetupSystem Setup Screens 121 System Setup Options122 123 Option Settings Boot SequenceChanging Boot Sequence for the Current Boot 124125 Changing Boot Sequence for Future Boots126 Clearing Forgotten PasswordsComputer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer Floppy Drive MouseCDs and DVDs 128Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only Definition of Third-Party Software and Peripherals130 Class a Class B131 Contacting DellFCC Identification Information 132 133 134 135 136 137 Ireland Sales 138Sales dial within U.K. only Fax/Sales Fax139 140 141 142 Countries Sales Penang, Malaysia Appendix Switchboard Sales143 144 Trinidad/Tobago General Support Turks and Caicos Islands PowerConnect, and PowerVault Transaction Sales145 146 147 Appendix Index 149Index 151 Reinstalling Windows XPIndex 153 Wizard, 43 reinstalling, 11, 64 scanner, 48 System Restore154
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